Ratings based on 1,073 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 18, 2017
Lovely rooms. Only thing I was disappointed about is I wanted access to the Govenors club (free drinks and snacks) and Expedia booked me on a lower floor. The hotel could not change it on check in.
5 out of 5
Recommended
for Everyone
by A verified traveler from France

Nice Hotel in the center of Madison

Posted Sep 16, 2017
Pros: Nice staff, clean hotel.
Location: Visit the Capitol, do shopping at State Street, proximity of the lakes and picnics areas.
The free access to the Governors lounge was great, and friendly.
Comment from Hotel Management
Sep 18, 2017 by Kelsey Schaid, Hotel Management
Thank you so much for reviewing your visit to The Madison Concourse Hotel and Governor's Club, Lucchesi! We are so glad you had such a great time in the Governor's Club lounge and exploring the downtown area. It sounds like you got to experience so many of the wonderful things that make Madison so... well... wonderful! :) We hope to have you back again soon, and thank you so much for visiting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Nice place to stay for concerts at Breese Stevens

Posted Sep 5, 2017
We came into town for a concert at Breese Stevens field. We wanted to be close enough to walk, and also clos to restaurants, etc. Concourse is a great place for that - right on the Capitol Square, easy parking.
Comment from Hotel Management
Sep 5, 2017 by Kelsey, Hotel Management
We're so glad to hear you had such a great time during the concert, Scott! Our location is definitely one of our favorite aspects of the hotel as well - we're always right in the heart of all the action of downtown Madison, and steps away from some of our favorite concert venues and restaurants. We are so happy you were able to enjoy that, and had a great weekend! We hope to have you as a guest again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close many things

Posted Sep 4, 2017
Easy access to State St.. the Capital, and walking distance to the lake.
Comment from Hotel Management
Sep 7, 2017 by Kelsey, Hotel Management
Thank you so much for taking the time to write about your stay at The Madison Concourse Hotel and Governor's Club! We are so happy you loved the location and the ease of getting from place to place (or landmark to landmark)! Please don't hesitate to reach out to us if there is anything we can do to make your next visit even better. Hope to see you again very soon!
5 out of 5
Recommended
for Families
by A verified traveler from lMontreal

Fatastic hotel!

Posted Sep 4, 2017
Love this hotel, not a commercial brand but exceeded our expextations: very nice and helpful staff, old classic decoration and yes, you can open the window in your room to have fresh air and the well-prepared and very tasteful breakfast, much better than the cold fast food bar in the 4 or 5 stars hotels. Go and you will never regret your choice, close to the Capitol, restaurants, coffee shops, lake and play grounds for kids.
Comment from Hotel Management
Sep 5, 2017 by Kelsey, Hotel Management
Well we think you are a fantastic guest, Jia! Thank you so much for taking the time to review your visit and for your wonderful compliments of our hotel and team! It sounds like you had avery relaxing stay, but were still able to explore some of the hustle and bustle of the downtown area. We can't wait to have you back again soon! Thank you so much for recommending us to other Madison visitors.
5 out of 5
Recommended
for Everyone
by A verified traveler from hartland wi

Downtown Madison WI

Posted Sep 3, 2017
Nice hotel, great staff, lots of activity!! Could he quieter, great hot tub
Comment from Hotel Management
Sep 5, 2017 by Kelsey, Hotel Management
Thank you so much for taking the time to write about your stay, Terry! We're happy you enjoyed the hotel and had such great interactions with our team. Regarding the noise - we certainly understand how important it is to get a good night sleep! We would be more than happy to reserve a quiet room, away from the noise of elevators and vending (and from the street-side of the hotel). Just let us know of your preference when you check-in! Thanks again for visiting! Hope to see you very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brookfield,Wi

Excellent staff,

Posted Sep 3, 2017
Pros: I said it all in the above comments.
Cons: nothing everything was perfect. The beds were very comfortable and the down comfortable was a very excellent touch...
Location: The location could not have been better. We walked to the restaurants, Farmer's Market, Capitol and to the theater district...
My friend and I had never experience staying in Madison overnight with the opening of the Wisconsin Badgers football season. The city was very busy and the staff could not have been friendlier. The valet parking person to the check in to each person whom we encounter was especially friendly and nice. They would answer any questions about directions or suggestions of things to do. I especially would like to recognize, Jessica, who was at the front desk on Saturday, September 2nd...She could not have been more helpful and eager to assist us.You have a wonderful hotel and I plan on returning...
Comment from Hotel Management
Sep 6, 2017 by Kelsey, Hotel Management
Thank you so much for taking a moment to write about your stay, Ethel! We are so glad you enjoyed your visit - and had such a great time during the first Badger Football weekend! It means the world to us that during such a busy and exciting time, you were still able to pick out Jessica and her friendly service during your visit. She'll be so excited to hear what you had to say. Thanks for choosing The Madison Concourse Hotel and Governor's Club - we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

EPIC Training

Posted Sep 2, 2017
My stay was great. I like the restaurant and the gym and all the amenities just to use them when I'm back from training in the afternoon.
Comment from Hotel Management
Sep 5, 2017 by Kelsey, Hotel Management
Thank you so much for visiting, and for taking the time to write about your stay during Epic training! We're so glad you could return to a comfy room at the end of a busy day - and to great dining and workout facilities. We hope to have you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from MIAMI, FL

THE BEST OVERNIGHT STAY

Posted Sep 1, 2017
Pros: THE LOCATION, THE ROOM/BED AND THE VIEWS
Cons: ELEVATORS WERE A LITTLE SLOW AROUND CHECKOUT TIME, BUT THAT IS KIND OF TO BE EXPECTED.
Location: I WAS MAINLY GOING BACK AND FORTH TO THE CONVENTION CENTER WHICH WAS ABOUT A 10 MINUTE WALK AROUND THE CAPITAL BUILDING. WAS SO PLEASANT.
WHAT A GREAT HOTEL AND THE PERFECT LOCATION. I DIDN'T REALIZE WHEN I BOOKED A ROOM HERE THAT I WOULD BE ON THE GOVERNORS CLUB LEVEL. IT WAS A PLEASANT SURPRISE FINDING OUT THAT I WAS ON THE TOP FLOOR AND COULD PARTAKE IN A WONDERFUL HAPPY HOUR BUFFET WITH COCKTAILS AND AN AMAZING CONTINENTAL BREAKFAST. AND THE VIEWS WERE PERFECT. THE ROOM ITSELF WAS CLEAN AND EXTREMELY COMFORTABLE, ESPECIALLY THE BED...WOW!! I WILL DEFINITELY STAY HERE AGAIN AND I DO RECOMMEND THIS HOTEL.
Comment from Hotel Management
Sep 5, 2017 by Kelsey, Hotel Management
What a wonderful review to read, Deborah! We are so happy you were surprised and wowed by your experience in the Governor's Club. It certainly is one of our favorite aspects of our hotel as well - the views up there alone make it worthwhile. But, we're also glad to hear that beyond the lounge, you loved your geust room as well - that's really what it's all about. We hope you get a chance to visit us again soon - we'd love to have you! Thank you for being our guest.
5 out of 5
Recommended
for Couples
by A verified traveler from Minneapolis

Weekend in Madison

Posted Aug 30, 2017
Pros: Everything, including shuttle from/to the airport.
Location: Farmer's Market on Saturday, many very nice and interesting restaurants nearby.
Very nice weekend stay at the Concourse/Governor's Club. First time to this hotel, would love to come back!
Comment from Hotel Management
Aug 31, 2017 by Kelsey, Hotel Management
We're so glad you enjoyed your stay, Artie! It sounds like you had a lot of fun exploring downtown Madison. Having everything within walking distance makes that pretty easy! Thank you so much for being our guest, and for taking the time to write about your visit. We hope to see you again soon!