Ratings based on 1,039 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 19, 2017
All staffs I encountered at the hotel are very professional and friendly. It closes to everything. Good restaurants are within walking distance in all directions. The bed mattress is a bit too soft for me.
Comment from Hotel Management
Jul 20, 2017 by Kelsey, Hotel Management
We are so glad you enjoyed your stay, and found our location so convenient! But, it makes us even more happy to hear you had such wonderful interactions with our team. We're so sorry your mattress wasn't to your liking! Please let us know next time and we will gladly work with you until we find the perfect room and mattress combo! Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
it was very neat and clean and every one was very very nice . can not wait to stay here again.
Comment from Hotel Management
Jul 20, 2017 by Kelsey, Hotel Management
Well we can't wait to have you back! Thank you so much for taking the time to review your stay. We are so happy to have had you as a guest.See you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from new york city

Central location

Posted Jul 15, 2017
Stay here for a weekend trip to visit my son. The hotel is right by the capital easy access to restaurants, sights and the farmers market on the weekend. When we visited there was an arts and crafts fair that was amazing, just around the corner. I was close to my son's house and the hotel staff even took me there on my first day! Staff is very friendly and helpful.
Comment from Hotel Management
Jul 20, 2017 by Kelsey, Hotel Management
We are so happy to hear you had such a fun visit with your sun! It sounds like you got in some of our Madison favorites: the farmer's market, the art fair. What a weekend! And we are even more happy that our team's friendliness and helpfulness matched the high-energy happenings during your visit. Please come back again soon! There are always things happening in downtown Madison, and we would be more than happy to give you some recommendations.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Unexpected beyond service

Posted Jul 11, 2017
We ended up in Madison for a night unexpectedly with no toiletries or change of clothes. Not only did the front desk provide service with a smile, she gave each of us (4 people) toothpaste, toothbrush, deodorant and shaving cream /razor (for my dad). Wow, that was a life savor. Or at least it made us less offensive to be around. Haha. The rooms are clean and comfortable and have great views. The free (VIP) appetizers, cocktail hour, dessert hour, and breakfast buffet is beyond generous and fantastic. I will definitely stay here again, if ever back in Madison. In fact, I may make a special trip.
Comment from Hotel Management
Jul 14, 2017 by Kelsey, Hotel Management
What an awesome review, Mvee! We are so glad we could make you feel comfortable during your visit - and clean! We're more than happy to provide guests with the items that they forget or don't have time to pack - it happens to all of us! It's great that your experience with our team on the lobby floor matched the experience you had at the top of the hotel - in our Governor's Club Lounge. It sounds like you and the rest of your group definitely deserved some relaxation, and we're so glad we had the chance to host you as you did so. We hope to see you again very soon! We'll be sure to have those toiletries at the ready again (just in case)!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miramar, FL

Excellent location, great clean rooms and staff

Posted Jul 6, 2017
Nicely upgraded rooms, fantastic location near fine dinning, Great Dane brewery and the capital square! Must visit Madison, State street, UC and stay in this Hotel!
Comment from Hotel Management
Jul 6, 2017 by Kelsey, Hotel Management
We are so glad you had such a great visit, Danek! There's so much to do in the downtown area, which is one of the things we love about our hotel's location. We're so happy we could share that with you. Hope to see you again very soon - and thank you so much for taking the time to review your visit!
5 out of 5
by A verified traveler

Nice hotel in downtown!

Posted Jul 5, 2017
Pros: Staff was awesome! Walking distance to great restaurants. Shuttle transportation was very timely for Epic travel!
Location: Highly recommend Rare Steakhouse! Enjoyed the Edgewater Spa for a nail appointment!
Great experience! Staff was awesome! Walking distance to great restaurants. Shuttle transportation was very timely for Epic travel!
Comment from Hotel Management
Jul 5, 2017 by Kelsey, Hotel Management
We are so glad you enjoyed your visit - and had such great interactions with our team! Thank you so much for taking the time to review your visit. We definitely love Rare Steakhouse too! We hope to see you again very soon, and thankyou kindly for choosing The Madison Concourse Hotel and Governor's Club.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Nice hotel right by the Capitol building

Posted Jul 5, 2017
We had a one night stay in Madison and this place fit the bill well. It is in a good location near the Capitol building. It was quiet. Very friendly check-in/out staff,clean room. One negative - would have been nice to have a bedside table on both sides of the bed. But it was a comfortable bed and the a/c worked really well. I didn't use it but the pool and gym looked nice, too.
Comment from Hotel Management
Jul 5, 2017 by Kelsey, Hotel Management
Thank you so much for your kind words about your visit, Greg! We are so happy to hear you enjoyed the location of the hotel and your guest room. We will definitely take your comment on the bedside table into consideration! With some of our rooms, spacing only allows for one table to keep all walkways up to code, but we will be sure to take a look! Thank you so much for the feedback. We hope to have you as a guest again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Gorgeous room and view

Posted Jul 2, 2017
Super nice and helpful staff, recommend the club floor
Comment from Hotel Management
Jul 5, 2017 by Kelsey, Hotel Management
Thank you so much for taking the time to review your visit with us, Elli! We are so glad you enjoyed your stay and found our team to be so helpful. We definitely love the Governor's Club Lounge too - isn't that view amazing?!? Thank you so much for choosing The Madison Concourse Hotel and Governor's Club! We hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Ideal location

Posted Jun 30, 2017
Pros: We stayed on the Club level and it was so worth it.
This is an excellent hotel, from the location to the staff. We would definitely stay here again. I highly suggest you stay on Club level. You can grab yourself a nice cocktail in the lounge and bring it back to your room. Everyone at this hotel will go above and beyond for you.
Comment from Hotel Management
Jul 5, 2017 by Kelsey, Hotel Management
Thank you so much for taking the time to review your visit, Dow! We are so glad you enjoyed your visit, and found our team to be so friendly! Hearing that you felt we would all go above and beyond for you - we strive to do that for each and every guest, and are so happy we succeeded. We definitely love the lounge too - that view is incredible (and we like to think the drinks are too)! Hope to see you again very soon. We promise to have a comfy chair waiting for you in the lounge!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice hotel

Posted Jun 25, 2017
A block from the capitol building, close to State Street and an easy walk to the UW campus. Underground garage parking for $10. Nice hotel, friendly staff, felt safe. Just want I was looking for.
Comment from Hotel Management
Jun 27, 2017 by Tonya (Reservations), Hotel Management
Thank you