Ratings based on 249 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mazatlan
Rooms.Posted Dec 24, 2017
The room I stayed in was a king bed and was really small you can barely walk around the bed. The Beffet breakfast was good.
for Everyoneby A verified traveler from edmonton, alberta
Clean hotel across from MaleconPosted Dec 15, 2017
Cons: Room was very small. Suggestion would be instead of a king bed have a double and the huge dresser And tv stand took up a lot of room.
Best breakfast and selection I have ever had at a hotel complimentary breakfast. Staff was very attentive and friendly.
by A verified traveler from Puerto Vallarta
No BuenoPosted Nov 4, 2017
Although this hotel is clean and has free parking, our shower head did not work, spraying water all over the bathroom. We also reserved a non-smoking room and got put in a smoking room. When we called the front desk to complain they said "what's your problem? It doesn't smell like smoke." It's nice and close to old town but we won't be back.
for Everyoneby A verified traveler from 1600 pensilvania av washington
Posted Aug 17, 2017
i don't want to tell anybody how good it is....it would get full all the time and will suck....but its the very best for a classy easy going stay in a hotel in mztln and id been in most of the "top" hotels in mztln...no contest
Posted Aug 15, 2017 on Hotels
by A verified traveler from ram
Bad location staff was rude and uneager to helpPosted Jul 22, 2017
Will not return, staff unfriendly and wouldn't help when needed, for 4 people they only provided 2 towels
Delicious free breakfastPosted May 20, 2017 on Hotels
The free breakfast was delicious. The room was clean and comfortable. The only negative I have to say is that the iron cord was too short and made it difficult to iron.
by A verified traveler
not worth the pricePosted May 15, 2017
I've stayed here a few times and this time is my last. I don't think it's worth the price, which has gone up. The toilet was stuck and the safe didn't work. Disappointed.
for Couplesby A verified traveler from Oregon
Best sunset and city views in MazatlanPosted Apr 3, 2017
Pros: Location, views, cleanliness, updated room, in-room coffee service.
Location: Beach, Old town - El Centro and all there is do downtown within a couple of blocks. Bus to the Gold Zone or Mercado ran in front of the hotel.
The room was in the back of the hotel so we missed the sunset from our room but the roof with the pool and bar service provided the perfect place for the most beautiful sunsets. Our room had wonderful views of the old city, El Centro, the harbor, Stone Island and even a partial ocean. We had a King bedroom and it was very small but adequate. The bed was a Mexican firm - hard, in other words, but we slept well each night. Besides air conditioning, there was an overhead fan that provided some white noise, though it was quiet otherwise. Our room had a small balcony. A breakfast buffet each morning after our morning walk along the Malecon was a plus. Besides the buffet, food can be ordered from the kitchen (bacon, pancakes, omelet, etc.) We didn't see a menu but ordered what we wanted when it wasn't on the buffet line. The pool was heated and comfortable lounge chairs were provided. The pool is small but perfect for cooling off. The Staff was helpful in checking in and helping us with our flight boarding passes. We would stay there again.
Great PlacePosted Mar 21, 2017 on Hotels
I have wanted to stay here for years and it lives up to my expectations! I will Stay here again for sure.