Ratings based on 2,222 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Canada

Fantastic location .

Posted Nov 19, 2017
Pros: Location and staff.
Cons: Rooms are a bit dated.
Location: Downtown. So close to great blues bars, restaurants, and not far from Graceland .
Everyone at this hotel from the front desk, the concierge, the shuttle drivers, bartenders, etc. were so kind and helpful. It was a pleasure to stay there and look forward to going again in the spring.
4 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh

Great location for beale st and peabody ducks

Posted Nov 16, 2017
Room needs bed lamps. Had alot of trouble with tv...but always quick response when called careline
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Weekend in Memphis

Posted Oct 28, 2017
Very nice Hotel. It is in a great location. It's walking distance to FedEx Forum, Beale St and Restaurants . The room was on the first floor and could hear noise from the lobby.
Comment from Hotel Management
Oct 29, 2017 by Candace, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Excellent Convenient Hotel

Posted Oct 26, 2017
Pros: Attractive Lobby area open to roof. Elevators with clear glass on one side. Numerous amenities, friendly staff. Quiet, comfotable rooms. Location!!!!
Cons: Room maintenance needs improvement, Cleanliness is excellent.
Location: Peabody Hotel, Beale Street, Riverwalk, fine dining such as Flight.
We loved our stay at the Doubletree next to the Peabody. The Staff was excellent. There was Jazz in the atrium in the afternoons, good hot coffee available in the mornings and punch in the afternoons as well as breakfast, lunch, dinner and cocktails in the attached restaurant. Hotel is within walking distance to Beale Sreet, the river, excellent restaurants, and other attractions. We highly recommend this property.
Comment from Hotel Management
Oct 29, 2017 by Candace, Hotel Management
Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Beale

Posted Oct 24, 2017
The hotel is only a few blocks from Beale. Easy check in, friendly staff. Room was clean. Only annoyance was early morning wake up from construction work across the street.
Comment from Hotel Management
Oct 25, 2017 by Candace, Hotel Management
Thank you for taking the time to share your feedback on your recent stay. We sincerely apologize that you were inconvenienced. Thank you for making us aware.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central to all the action

Posted Oct 21, 2017
Nice hotel in a great location. Friendly helpful staff.
Comment from Hotel Management
Oct 25, 2017 by Candace, Hotel Management
Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in downtown Memphis

Posted Oct 17, 2017
The Doubletree is a nice, convent hotel within walking distance of most of the things you would want to do in downtown Memphis. The hotel staff is friendly and their is an adjoining restaurant for convenience. The only downside was the room I stayed in was quiet noisy. You could hear the noise from the street, which went on most of the night, and the room was next to an air conditioner (or something similar) that would kick on every other minute. Now this is just one room in the entire hotel, so don't think every room is like this.
Comment from Hotel Management
Oct 18, 2017 by Candace, Hotel Management
Thank you for sharing your experience with other travelers. I'm disappointed that we did not exceed your expectations with your accommodations. I will be sure to share this with our team as service and satisfaction is our 100% focus. Again, thank you for sharing your experience.
3 out of 5
by A verified traveler

A lot of money for very little

Posted Oct 10, 2017
No microwave or fridge in room Ridiculous fee for parking No breakfast included Not worth it
Comment from Hotel Management
Oct 12, 2017 by Candace, Hotel Management
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with your stay. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. Thank you once again for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Beale Street

Posted Oct 10, 2017
The entire staff was very nice and professional.
Comment from Hotel Management
Oct 12, 2017 by Candace, Hotel Management
Thank you so much for your very kind words regarding your stay. We look forward to welcoming you back the next time you are in Memphis!
1 out of 5
by A verified traveler from Houma

Dumpy Old Poorly Refurbed Hotel

Posted Oct 9, 2017
I am surprised that Hilton puts their good name on this hotel. I thought Double Tree was a good brand but not anymore. This was a low-end property.
Comment from Hotel Management
Oct 12, 2017 by Candace, Hotel Management
Thank you for sharing your experience with other travelers. I'm disappointed that we did not exceed your expectations. I will be sure to share this with our team as service and satisfaction is our 100% focus. Again, thank you for sharing your experience