Ratings based on 1,003 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Greatness!!! Staff amazing! Great Location and view!
4 out of 5
Recommended
for Everyone
by A verified traveler from Windsor Ontario, Canada

Nice hotel for the price.

Posted Jul 16, 2017
Room was small but just big enough. Did not like the small pillows. Hotel should invest in new ones. Room was clean and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Great place to stay!

Posted Jul 12, 2017
Pros: See above
Cons: The internet services
Location: See first comment
This hotel was in a great location for seeing downtown Memphis. The staff were courteous and friendly. The hotel was clean and well kept. We would stay there again! Only issue was--we had difficulty getting on their internet services. A small issue compared to the other wonderful things.
Comment from Hotel Management
Jul 12, 2017 by Fleming, Hotel Management
We thank you so much for choosing to stay with us. We appreciate your great feedback. We apologize for the inconvenience of the internet services and are working diligently to resolve all issues. Please come to our great city again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy to find off the freeway. Quiet.

Posted Jul 12, 2017
Pros: Nice lobby.
Cons: Attention to room details.
Upon arrival was told we'd been upgraded to a suite. Nice to hear, but the room had no door below the kitchenette sink so all the pipes were exposed, there was no hook on the bathroom door (just holes in the door), and there was a metal ironing board but no cover on it. (Could make ironing a challenge.)
Comment from Hotel Management
Jul 14, 2017 by Fleming, Hotel Management
We apologize for disappointing you in the process of trying to offer you an upgrade. We really would have love correcting these issues while you were with us. Please feel free to contact the Front Office manager with your room number so we can prevent these items from being a distraction for our future guests. Thanks for giving us a chance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Slidell, La

Perfect in every way!

Posted Jul 11, 2017
Pros: Location
Location: The Peabody was so fun, we also Trolley hoped all day.
Our stay at the Sleep Inn was perfect. The staff was super friendly and the location was in walking distance of most every attraction!!!!!!!
Comment from Hotel Management
Jul 11, 2017 by Fleming, Hotel Management
Thanks so much for staying with us. We appreciate your kind words and will share with the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Very nice hotel. Perfect location. 20 min walk to Civil Rights Museum. 10 min walk to Beale Street. 15 min walk to Gus' Fried Chicken (do not miss-best chicken I've eaten in my life!!)
Comment from Hotel Management
Jul 11, 2017 by Fleming , Hotel Management
Thanks so much for sharing your experience with us. We appreciate you staying with us and hope you come to our great city again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location to see city

Posted Jul 4, 2017
We parked the car and walked to everything in the area. Very convenient.
Comment from Hotel Management
Jul 11, 2017 by Fleming, Hotel Management
We are so pleased that you were able to visit some of our great attractions. We appreciate you choosing to stay with us. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sussex

Nice hotel conveniently situated

Posted May 30, 2017
We enjoyed our stay at the Sleep Inn. It was within walking distance of everything we wanted to do in Memphis. The staff were lovely. Breakfast was included which consisted of hot breakfast eggs and some meat products (cannot comment on these as we are vegetarians), also a selection of pastries, breads fruit yoghurt etc., so plenyy to choose from. The downside was the bed was only a small double and in common with other hotels we have stayed in this visit plastic cutlery only is provided. Eating with plastic cutlery is not a pleasant experience and is disastrous for the environment. For this reason we kept our first set of cutlery and reused them every day thereby saving 26 sets of knives, forks and spoons from land fill.
Comment from Hotel Management
Jul 11, 2017 by Fleming, Hotel Management
We would like to Thank you for staying with us. We appreciate this very insightful and great feedback. We hope you enjoyed our city. Again, thanks for staying.
4 out of 5
Recommended
for Everyone
by A verified traveler

down town Memphis location

Posted May 23, 2017
Great location, easy walk to Beale street which is an experience! Great music and many restaurants. People watching is the thing to do. Hotel is showing its age somewhat but is neat and clean. Staff was very attentive and the breakfast was varied and good. We will return.
Comment from Hotel Management
May 25, 2017 by Fleming, Hotel Management
Thanks so much for staying with us. We appreciate your great feedback and hope you enjoyed our city. Please come again.
5 out of 5
Recommended
for Everyone
by A verified traveler from cape Coral, FL

Great Hotel Downtown

Posted May 16, 2017
Pros: The staff was awesome and the free breakfast had plenty of options for everyone.
Cons: Put full length mirrors in the rooms.
Location: The hotel was located a short walk to all downtown attractions, i.e., Beale Street, Autozone Park, Museums
Great hotel in downtown Memphis within walking distance to all attractions. It was a safe walk no matter what time of day. The park across the street was really nice for sitting and relaxing. We'll definitely stay again when in Memphis.
Comment from Hotel Management
May 21, 2017 by Fleming, Hotel Management
We would like to thank you for choosing to stay with us. We appreciate you and hope you enjoyed our city. We thank you for your feedback.