Ratings based on 728 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Yorl, NY

Best staff I've experienced in a long time

Posted Dec 12, 2017
I traveled with my 1 year old son. The staff were so accommodating and couldn't have been nicer. From the valet to housekeepers the staff were fantastic.
2 out of 5
by A verified traveler

Posted Dec 7, 2017
The hallway smells odd. The inverted lobby in the sky is odd. The fact that they will not provide a receipt when you check out is odd. My taste is more traditional. Lobby on the ground level, clean hallways, rooms ready when you arrive on typical check-in time, etc. I do not need free drinks during business travel. I need my room to be ready so that I do not have to change in a lavatory to proceed to conduct business. This hotel is located in a business district. They should know better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Nice hotel in Brickell

Posted Dec 6, 2017
Nice hotel in Miami ... great view nice rooms ......
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Wonderful room

Posted Nov 30, 2017
I was impressed of the spacious room! The hotel has wonderful accommodations
5 out of 5
by A verified traveler from Houston, TX

Needed place in business district at last moment.

Posted Nov 27, 2017
Cons: Have regular coffee available in-house.
Awesome hotel. Decent view of the business district. Extremely comfortable!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul Korea

Posted Nov 26, 2017
The staff are very helpful and always friendly. I highly recommend because of the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Very nice

Posted Nov 21, 2017
The staff were professional, rooms were huge, our valet guys were very helpful especially Luke.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Excellent Hotel

Posted Nov 20, 2017
I had such a great experience here! Hotel staff is super friendly and accommodating! They even let me check in early. It is a beautiful hotel. Would definitely love to stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
It was an awesome experience. The facilities as re spectacular and the service was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2017
Quiet, spacious room. Fine views. Lobby is on the 23rd floor, then you'll get another elevator down/up to your room from there. Class A.