Ratings based on 1,636 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montevideo

location +

Posted Sep 5, 2017
Pros: They are under restoration so I assume that it will get even better.
The rooms are very clean, with plenty of room and very confortable. The hotel is one block to the metrorail station and a few blocks from many restaurantes. The neighborhood is very nice and quiet, specially for a running or walking in the morning, since my first time here I've never opted for downtown or miami beach. The rooms are fully equiped, you can stay there for a long period, cook for yourself, invite some friends for dinner, and the two bathrooms suites are recommended when travelling with other people. I usually send many packages by mail to the hotels I stay, there are many where this is a weak point and is hard to get the packages, they charge for it, or you dont feel very secure about it. this is not the case, the handle them very carefull and the guys in charge of it are very very helpfull.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton , FL

I was pleased to say the least!

Posted Aug 30, 2017
This is probably the best hotel staff I have experienced in a while! The staff overall REALLY make the stay even better. The rooms are amazing. My girls and I decided that this will be out go to spot for our getaways in Miami. The rooms are very nice. We had a suite overlooking the ocean/bay (bay I think it is) and part of the city scape. Beyond beautiful. I can't rave more about the staff though. Wow, exceptional customer service. Honestly I can't even believe they have any bad reviews... my experience was great. No complaints over here and I'll be back. The only one thing that may make the hotel/facility even better is if they offered room service. We needed a wine opener and they didn't have any in the room. No biggie though, the restaurant opened the wine for us, but just a suggestion for the facility, have room service or provide wine openers lol. Anyway loved it to bits overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Wonderful suite, downtown location

Posted Aug 19, 2017
Pros: Location, room size, amenities,
Location: Located mid business downtown, but easy access to all other Miami locations- arena, ball park, Miami Beach, etc.
Great room, full 2 bedroom apartment, full kitchen.very good wi-fi, 3 flatscreen TV's, couldn't ask for anything more. Great value, bar and good restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice Hotel very clean

Posted Aug 13, 2017
If I were to come back on vacation I would definitely stay here again
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Great location/price with things to put up with

Posted Jul 19, 2017
Pros: Great location, affordable price for two rooms, sense of living in an apartment with bay view.
Cons: Update aged furniture/mattress, disclose the resort fee upon arrival.
Location: Mary Brickell mall within 15 minutes of walk. CVS, Starbucks are pretty close. Short drive to Vizcaya museum and gardens, Coco walk.
The suite is great. It gives you a sense of owning an ocean view apartment in Miami. My wife was so excited that she took a video of the rooms up arrival. You can enjoy something like Marriott Residence Inn with Four Seasons as your neighbor. Four people can fit comfortably in this spacious apartment/suite. Valet parking costs 24 bucks a day, cheaper than the max daily rate of the parking lot next door. Now comes the things I put up with, the mattress is squeaky, it should be replaced as a tiny movement causes an annoying noise. This might be an individual case as the other bed doesn't have this problem. One day, some renovation crew was drilling in nearby suites. Although it's not too loud to be disruptive but certainly not pleasant. There's resort fee charge which was not disclosed upon checking in.
Comment from Hotel Management
Aug 11, 2017 by Luis R, Hotel Management
Thank you for sharing your feedback. We are so excited that you had such a wonderful experience here. We love that you feel our hotel was the perfect choice for you, and you enjoyed our modern appeal in your guest suite. I regret we did not have the opportunity to address your concerns when it mattered the most. We really appreciate your comments and I will share them with my team. We hope you allow us the opportunity to welcome you back.
5 out of 5
Recommended
for Couples
by A verified traveler from Napa,CA

Nice hotel, close to downtown and beach

Posted Jul 16, 2017
Pros: Location and the room very clean
Location: Is located in Financial District, close to metro mover a good option to go and see places
Great location, room was clean and the stuff very helpfull
Comment from Hotel Management
Aug 11, 2017 by Luis R, Hotel Management
Thank you for being our guest at Fortune House. It is rewarding to know you encountered the quality and service we have to offer, enhanced by our property’s convenient location and accommodations. We look forward to welcoming you again once your travels bring you back to the Miami area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
Excellent staff and upgraded room was provided. Very nice location also.
Comment from Hotel Management
Aug 11, 2017 by Luis R, Hotel Management
We are so excited that you had such a wonderful experience here. We love that you feel our hotel was the perfect choice for you. We would love the opportunity to welcome you back again to Fortune House Hotel Suites
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 11, 2017
Excellent bellboy service. Nice gulf view from the barcony. Good location on downtown of Maimi.
Comment from Hotel Management
Aug 11, 2017 by Luis R, Hotel Management
Thank you for being our guest at Fortune House. It is rewarding to know you encountered the quality and service we have to offer, enhanced by our property’s convenient location and accommodations. We look forward to welcoming you again once your travels bring you back to the Miami area. I will personally share your comments with the team and celebrate another satisfied guest.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Jul 4, 2017
Everything was great just the slowness of room service and valet at night
Comment from Hotel Management
Aug 11, 2017 by Luis R, Hotel Management
Thank you for sharing your feedback. Even though your stay with us was short, we are so excited that you had such a wonderful experience here. I have shared your feedback with our team so that we can make the necessary improvements to ensure proper waiting time for our guests. We hope to see you soon again!
5 out of 5
Recommended
for Everyone
by A verified traveler from tegucigalpa

Posted Jul 2, 2017
We had 2 nights at the fortune house and everyone and everything was great. You have near banks, supermarket and restaurants. Tha gym is really nice and clean. They clean every day the apartments and they try that you enjoy your stay! So try to stay and enjoy every bit of it
Comment from Hotel Management
Aug 11, 2017 by Luis R, Hotel Management
Thank you for your kind words and for giving us a 5 star rating. It sounds like you left with some wonderful memories and that makes us very happy. Everyone here loves their jobs and it is so nice to see that we left a positive impression on you. I will personally share your comments with the team and celebrate another satisfied guest. In the meantime, please do not hesitate to contact us if we can be of any assistance and I look forward to your return to the Fortune House Hotel in the near future.