Ratings based on 584 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from boston, ma

Nice hotel but more like apartment

Posted Sep 7, 2017
Stayed at hotel for quick long weekend trip. Room was big & clean. Staff was young & friendly. Some negatives: Neighbor's room service breakfast sat outside our room until 9pm when we called to have removed, TV didn't work, dogs appear to pee often thoughout hotel (staff didn't seem to care or clean up quickly). Overall experience more like apartment then lux hotel.
Comment from Hotel Management
Oct 2, 2017 by D. Normandin, GM, Hotel Management
Good day, Alisa, Thank you for taking them time to share your comments regarding your recent stay. I'm glad you enjoyed your accommodations and the service you received. I regret to hear that room service did not attend to your request in a timely manner. I will review these comments with our team to ensure we enhance the experience offered. We hope to have the opportunity to welcome you again, so that we may regain your trust in us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great pool and kid friendly

Posted Sep 5, 2017
Great hotel with excellent staff. They gave our toddler a toy while we were checking in and quickly brought a crib and diaper pail along with another toy and baby toiletries shortly after arriving in our room. They were also quick to provide a refrigerator for our room when we asked. Room service is a little expensive, but that's to be expected for this hotel. The only thing that would make this hotel even better would be an indoor kid area or playroom as there is not much to do in the immediate area on rainy days.
Comment from Hotel Management
Oct 2, 2017 by D. Normandin, GM, Hotel Management
Good day, Bel, Glad to hear our team made your little one feel special, and accommodated your requests in a timely manner. We understand the special attention families need when traveling with their little ones, and we do our best to make the experience a seamless one. We look forward to welcoming your family back to Miami soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great hotel in Miami!

Posted Sep 5, 2017
Love this hotel! Staff was very friendly and helpful. We upgraded to a corner 1 bedroom suite with an adjoining room for our family of four. After mentioning of husband's Birthday and son's graduation, we received a birthday cupcake and special graduation cookies in our room. Pool was great with lots of lounge chairs, day beds and even hammocks over the water. Would definitely recommend.
Comment from Hotel Management
Oct 2, 2017 by D. Normandin, GM, Hotel Management
Good day, Lisa, Thank you for selecting Four Seasons Hotel Miami to celebrate, not 1 but 2 special occasions! I'm happy to hear we helped make your husband's birthday and son's graduation a memorable one. Our two-acre pool deck truly is unlike any other in the area. I'm glad you enjoyed it, and thank you for recommending us. We appreciate your comments and hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Great Hotel Stay !!!

Posted Aug 28, 2017
This was a long weekend stay in Miami. Although it is not close to the beaches or popular restaurants we were able to use Uber to get to those places. It is in walking distance to the Metromover, which gets you to the newly high end City Center Mall in about 20 minutes. The hotel is very beautiful and the staff was extremely friendly and accommodating. We would definitely stay there again.
Comment from Hotel Management
Aug 29, 2017 by D. Normandin, GM, Hotel Management
Hi Gloria, Thanks for choosing to stay with us, and for sharing your feedback. I'm glad you had the opportunity to explore the dining and entertainment neighborhood of Brickell, including the new Brickell City Centre just a few blocks away. I'm happy to hear you found our team to be friendly and accommodating, and we look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, canada

Wonderful hotel

Posted Aug 25, 2017
Took my in-laws here pre- cruise and upon arrival we were welcomed and escorted to check in. Check in was quick and efficient. Rooms were large/beds super comfortable and bathroom wonderful. Ate at the restaurant in the hotel super good and great friendly staff. Overall. This is a fantastic hotel!!!!
Comment from Hotel Management
Aug 29, 2017 by D. Normandin, GM, Hotel Management
Hi Cheral, I'm glad to hear you took the time to spend one more day in Miami before your cruise, and that you chose to spend it with us. We are lucky to have such quite spacious rooms, especially in a downtown area. I'm happy to hear you enjoyed our offerings at the restaurant and the service you received from our team. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Very nice hotel

Posted Aug 22, 2017
Everything was perfect, clean rooms and great pool area. I will recommend
Comment from Hotel Management
Aug 29, 2017 by D. Normandin, GM, Hotel Management
Addie, Thank you for your feedback and recommendation. We look forward to welcoming you back again soon.
5 out of 5
by A verified traveler from Texas

Wonderful Experience!

Posted Aug 19, 2017
Pros: The facility, the staff, the Edge nightclub. Housekeeping was thorough and invisible.
Cons: Front desk a little slow on late night check in.
Location: Hey, it's Miami!!
Doormen were vr and helpful. Valets quick and courteous. Concierge friendly and helpful. "Edge" nightclub staff fun, funny, and energetic. What a great place to stay, enjoy, and sleep in total comfort!
5 out of 5
Recommended
for Everyone
by A verified traveler from houston tx

Amazing

Posted Aug 17, 2017
I recently visited the hotel a few days for my birthday. The hotel it's self was excellent and the staff was the best part everyone from the valet to the lobby to room service were extremely nice and helpful. Made us very comfortable the entire time. I will most definitely be back
4 out of 5
Recommended
for Everyone
by A verified traveler from Quito

Very convenient and well located

Posted Aug 14, 2017
Pros: Location and lots of International Art Works by very well recognized artists, the hosts at the front desk very nice manners.
Cons: The food at the edge bar was far behind my expectations so was room service, not good at all.
Location: Well located
The hotel is very nice and beautiful surrounded by a lot of nice Art Works that I think is the plus. The thing that I liked the least was the food, I think it is not up to its standards if you are considering this to be a Four seasons Hotel.
5 out of 5
by Matthew

Great Location, Pool and Rooms

Posted Jul 24, 2017 on Hotels
Love the pool area. We had a 2 year old with us for a quick stay and he loved the kiddie pool and hammocks. Staff is friendly and helpful. Great location. Close to Mark Brickell village and the People Mover. My favorite stay in downtown Miami.