Ratings based on 2,006 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice Hotel

Posted Nov 24, 2017
Very clean hotel and nic staff. Room look very clean and beautiful.
Comment from Hotel Management
Nov 25, 2017 by Ambassador Hotel Management, Hotel Management
Thank you for choosing the Ambassador!
4 out of 5
Recommended
for Everyone
by A verified traveler from LAS VEGAS NV

NICE ROOMS QUIT CLEAN GOOD BEDS

Posted Nov 23, 2017
Pros: ALL THE OLD STUFF THE HISTORY AND PAST
Cons: NOTHING
Location: NOTHING WASN'T SAFE AROUND THE HOTEL
JUST A VISIT TO SEE OLD FRIENDS AND FAMILY FIRST TIME STAYING THERE WOULD DO IT AGAIN THE HOOD IT'S IN IS NOT GOOD BUT IT IS WHAT IT IS
Comment from Hotel Management
Nov 25, 2017 by Ambassador Hotel Management, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Best deal in Milwaukee

Posted Nov 20, 2017
Excellent service. Great food. Local pastry and coffee can not be beat.
Comment from Hotel Management
Nov 21, 2017 by Taylor, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

great get away

Posted Nov 18, 2017
Pros: cafe. room. bed. staff
Location: shuttle service anywhere downtown
two nights of cultural get away - play at the REP and band concerts of grandchildren. great hosting in the hotel. Thanks.
Comment from Hotel Management
Nov 20, 2017 by Taylor, Hotel Management
Thank you!
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

The Ambassador Hotel

Posted Nov 15, 2017
The hotel is nice and comfortable. I was a bit disappointed with check-in. It was about 430pm and there was a line of people to check-in with only one person working the desk. I may have been spoiled the last time I stayed at this hotel because I received an upgrade and gift but not this time. During this trip i did visit their bar and found a friendly bar tender and a nice 4-7 happy hour menu.
Comment from Hotel Management
Nov 17, 2017 by Taylor, Hotel Management
Please accept our most sincere apologies. We pride ourselves on excellent, warm customer service. Please know that your comments will be shared with the appropriate team members so that we may learn from your experience and improve guest's experience with the front desk team.
4 out of 5
by A verified traveler

nice well located hotel, very good price-quality

Posted Nov 14, 2017
I always use this hotel in my bussiness travels to milwaukee. nice located, good price, confortable, all you need for a bussiness short travel. The alternate location (in front of street) is not that good, ask to stay in principal building.
Comment from Hotel Management
Nov 15, 2017 by Taylor, Hotel Management
Thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
Very nicely renovated building The staff was friendly and helpful. The room had all the amenities you could ask for.
Comment from Hotel Management
Nov 15, 2017 by Taylor, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to university campus.

Posted Nov 13, 2017
It was nice to check in earlier than the usual time.
Comment from Hotel Management
Nov 13, 2017 by Taylor, Hotel Management
Thank you for your review.
3 out of 5
by A verified traveler from WI Southern

Twenty dollars to park off-site

Posted Nov 13, 2017
Pros: Great coffee shop adjoining and the restaurant was excellent
No tissues in the room, tub/shower drain so slow your feet take a bath while you shower. I could not turn the light on and off next to the bed without getting out of bed and going to the wall switch. There where no tissues in the room and no condiments cream/sugar packets in the room. Top that all off with a twenty dollar fee to park your car then walk (outside from the parking garage to the hotel. Pillows where nice but I won't go back just for those.
Comment from Hotel Management
Nov 15, 2017 by Taylor, Hotel Management
Please accept our sincere apologies. Please know that we will inform the proper department managers of your comments regarding the housekeeping issues. We wish to be clear that we do not charge fees that are not disclosed up front prior to arrival. Overnight parking is $20.00 and is clearly noted as such on our website as well as third party channels. This is also noted in the reservation confirmation email that is sent to all guests ahead of the arrival date to ensure that guests are made aware of the charge. Thank you for making us aware of the issues you encountered.
5 out of 5
by A verified traveler from Minnesota

Great staff and Hotel!!

Posted Nov 13, 2017
Great location to see a show at the Rave. Also close to Marquette campus. Very friendly staff. Really took care of us.
Comment from Hotel Management
Nov 13, 2017 by Taylor, Hotel Management
Thank you!