Ratings based on 493 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay Wi

Definitely a place to stay again!

Posted Dec 16, 2017
Definitely a place to stay again! In a time where it seems like customer service is nowhere to be seen, the Hilton Garden Inn is amazing. They are kind, the hotel is clean and they go out of your way to make your stay as good as it can be. I even received a bottle of wine and chocolate covered strawberries as a thank you for staying with them for the week. Amazing place. I will definitely be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fond du Lac, WI

Almost Perfect

Posted Dec 11, 2017
Pros: Nostalgic ambiance
Cons: Front desk staffing
Location: Easy walk to the 3rd ward district and great restaurants, shopping and museums.
My only issue was that upon arrival at 2:30am there was no staff available to: first - let me in, Second - get me a room key. Luckily my wife had already checked in separately but I had to wake her. Strange that no one was available to greet me or provide any security at the front desk. Other than that issue this is a very nice hotel in the heart of Milwaukee. We have stayed here before and we will again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Lovely hotel in old downtown building

Posted Nov 26, 2017
Pros: Old building nicely redone, historical interest, location
Location: Convenient to museums, river walk, Historic Third Ward; nice used book store across the street.
We were between family visits during the Thanksgiving weekend and decided to explore downtown Milwaukee which we had only drive through before. This was a lovely downtown hotel, reasonable on expedia, and located in an old insurance building which gave it character. Parking kitty corner at the public lot is just $15 a night. The room was lovely with high ceilings and huge windows, comfortable beds. We wandered down the river walk in the morning to breakfast in the Historic Third Ward. Left behind a power cord at the hotel and it is getting mailed back. Most staff were gracious and helpful.
Comment from Hotel Management
Dec 4, 2017 by Kris Anton, Hotel Management
Hello, Thank you for taking a moment to share your experience! I am also glad to hear everything seemed to be perfect with your stay from all areas!! I am happy that you enjoyed your thanksgiving with us, as we are thankful for all of our great guests! Thank you again for choosing us. We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Posted Nov 11, 2017
Beautiful hotel. The staff were absolutely wonderful.
Comment from Hotel Management
Dec 4, 2017 by Kris Anton, Hotel Management
Hello Jenny, Thank you for taking a moment to share your experience! I am also glad to hear everything seemed to be perfect with your stay from all areas!! Thank you again for choosing us. We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, MI

historic hotel

Posted Nov 9, 2017
The Hilton Gardens inn down provided historic charm with modern room amenities that created an atmosphere that was inviting but also spook to the Milwaukee's key as a major industrial mid west hub. The breakfast buffet offered unique offering that show the hotels puts a lot of pride creating an enriching experience for the traveler.
Comment from Hotel Management
Dec 4, 2017 by Kris Anton, Hotel Management
Hello Emaunel, Thank you for taking a moment to share your experience! I am also glad to hear everything seemed to be perfect with your stay from all areas!! I couldn't agree more about our breakfast! It gets really hard working mornings =) Thank you again for choosing us. We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler

Accommodating for late night

Posted Nov 5, 2017
Was basically in-and-out for a quick stop in Milwaukee, and everyone was fabulous! The room was comfortable and warm, and they had a great breakfast as well as "water for the road"
Comment from Hotel Management
Dec 4, 2017 by Kris Anton, Hotel Management
Hello, Thank you for taking a moment to share your experience! I am also glad to hear everything seemed to be perfect with your experience and those waters=) Thank you again for choosing us. We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Classic, cozy and cool1

Posted Oct 30, 2017
Pros: Impeccably clean, large room with high ceilings.
From the Friday evening check-in through my Sunday departure, the staff was 5 star. Hilton does a wonderful job of seeing to every guest's needs. This property is close to everything in downtown Milwaukee, just steps from Amilinda Restaurant and one block from the Milwaukee Public Market. Thank you!
Comment from Hotel Management
Dec 4, 2017 by Kris Anton, Hotel Management
Hello Patrick, Thank you for taking a moment to share your experience! I am also glad to hear everything seemed to be perfect with your stay from all areas!! Thank you again for choosing us. We have a great location and I am glad you were able to find the great Amilinda! (so good!) We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Great hotel close to Third Ward Milwaukee

Posted Oct 20, 2017
Pros: everything
Location: Very safe, walk to the Third Ward district, lake, all over Milwaukee.
Love this hotel. It's and old historic building, used to be a bank. Very cool on the inside, marble staircase, interesting pictures. Have stayed there before, would stay again!
Comment from Hotel Management
Dec 4, 2017 by Kris Anton, Hotel Management
Hello, Thank you for taking a moment to share your experience! I am also glad to hear everything seemed to be perfect with your stay from all areas!! Milwaukee is a great town and we have a great location, I am exited you took advantage of it! Thank you again for choosing us. We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown
4 out of 5
Recommended
for Everyone
by A verified traveler from Darien, WI

Great location in the downtown area.

Posted Oct 16, 2017
Pros: Everything was great.
Location: The location was in a great downtown location with the riverwalk nearby and lots of restaurants and bars also close by.
The hotel is beautiful and the location is perfect in the downtown area. Rooms were spacious, clean and comfortable. Checking in and out was very easy. I ordered food and the food was really good along with it being delivered quickly to my room. I would definitely stay here again. The hotel was well worth the money.
Comment from Hotel Management
Dec 4, 2017 by kris anton, Hotel Management
Hello Jennifer, Thank you for taking a moment to share your experience! I am glad to hear everything seemed to be perfect with your stay from all areas!! I love seeing these responses as we all work hard and this shows it pays off! Thank you again for choosing us. We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming hotel

Posted Oct 16, 2017
We were very comfortable at the hotel. Great location, superb staff.
Comment from Hotel Management
Dec 4, 2017 by Kris Anton, Hotel Management
Hello, Thank you for taking a moment to share your experience! I am also glad to hear everything seemed to be perfect with your stay from all areas!! Thank you again for choosing us. We look forward to welcoming you back to our hotel in the future! At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Kris Anton Guest Experience Ambassador Hilton Garden Inn Milwaukee Downtown