Ratings based on 1,653 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Nice and close to Convention Venter

Posted Jan 15, 2018
Nice hotel and helpful staff. Expensive parking at $25 a day. Easy to get late 1pm check out. Two good restaurants and beautiful hotel bar area and easy to get a waitress to order drinks. Stayed at this hotel 2 times and will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from wheaton, IL

Would not honor their military discount

Posted Jan 12, 2018
I called three days prior to our arrival to ask if we could get the military discount vs the regular price. I was told yes, just have the clerks adjust at checkout. When we tried this the hotel manager said it was too late. I argued and explained what I was told by a employee of the hilton. She just ignore me and said will give you a 10% discount instead. Nice but not the same thing!!
5 out of 5
Recommended
for Everyone
by A verified traveler from wi

Great place

Posted Jan 4, 2018
We were treated so nicely, the staff and everyone was great. Will go back to this hotel in a heart beat. The Milwaukee pub was great too, we stopped there twice and had a great time there. It was in walking distance to the bradley center where we watched a show and then walked to Moes Tavern which was fun too.
Comment from Hotel Management
Jan 15, 2018 by m, Hotel Management
Thank you so much for sharing your recent experience. I am delighted that our property and staff exceeded all your expectations! Our staff takes great pride making memories great! We welcome you back on your next visit to downtown Milwaukee!
2 out of 5
by A verified traveler

Rude as hell at chop house

Posted Dec 17, 2017
Come on just cause your not in a suit not treat any one different
Comment from Hotel Management
Dec 21, 2017 by m, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our historic hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.
2 out of 5
by A verified traveler from Manitoba Canada

Nice hotel. Close to the Harley Davidson museum

Posted Dec 13, 2017
Hotel was great. Service/ staff was great. Easy to find. Hotel was clean. But I rated overall a 3 star. This had nothing to do with the staff or the hotel itself. But I doubt you will see us there again. The people staying there at the hotel I found so stuck up. It was way too high-class for us. We did not fit in that type of croud. We are bikers not buisness men/women. Otherwise the stay was good.
Comment from Hotel Management
Dec 14, 2017 by m, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our historic hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Far NW Chicago Burbs

Easy to get to the convention center

Posted Dec 7, 2017
Pros: Location to the convention center and dinner which we ordered for pickup from the bar.
Cons: The room could use some updating and housekeeping did not clean our room.
We enjoyed our stay at this hotel and would stay again. The room and beds were comfortable. We ordered room service for breakfast one morning and picked up dinner one evening at the bar. The breakfast was good but our dinner was fabulous. One thing we did not love was housekeeping. We left our room at about 11AM and the housekeeper was right outside our door. Unfortunately they never cleaned our room (and we didn't return back to our room until about 7PM). Also the room could use a little updating as there were some rust stains in the tub. All in all we had a pleasant stay at this hotel and would stay again if we end up at the convention center.
Comment from Hotel Management
Dec 14, 2017 by m, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our historic hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
Hotel had a lot of old charm. Right across the street from the Wisconsin center.
Comment from Hotel Management
Dec 14, 2017 by m, Hotel Management
Thank you so much for sharing your recent experience. I am delighted that our property and staff exceeded all your expectations! Our staff takes great pride making memories great! We welcome you back on your next visit to downtown Milwaukee!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
Great hotel. Friendly staff. Attended to requests in a timely matter.
Comment from Hotel Management
Dec 14, 2017 by m, Hotel Management
Thank you so much for sharing your recent experience. I am delighted that our property and staff exceeded all your expectations! Our staff takes great pride making memories great! We welcome you back on your next visit to downtown Milwaukee!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in downtown

Posted Nov 18, 2017
Nice features in our room, lovely hotel, terrific breakfast
Comment from Hotel Management
Nov 20, 2017 by m , Hotel Management
Thank you so much for sharing your recent experience. I am delighted that our property and staff exceeded all your expectations! Our staff takes great pride making memories great! We welcome you back on your next visit to downtown Milwaukee!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago , IL

Good Location

Posted Nov 12, 2017
Good location, friendly staff, decent sports bar on site, only issue that comes to mind is the mattresses, they were too soft or old to the point that you sink into it making it hard to get a full night of sleep. Mattress updates would be nice.
Comment from Hotel Management
Nov 13, 2017 by m, Hotel Management
Greetings, Thank you for your feedback regarding your recent stay. I am delighted the location, friendly staff, and our Miller Time Pub was to your satisfaction. I did take note about the soft matress and will share with our team to improve guest satisfaction. We welcome you back on your next visit to Milwaukee.