Ratings based on 1,734 Verified Reviews

4.0 out of 5
82% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
All good. Close to US Bank Stadium. Great shrimp in lounge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Vikings game

Posted Oct 28, 2017
Great location, walking distance from the stadiums and there's a bar in the hotel and one around the corner
Comment from Hotel Management
Oct 31, 2017 by aaronw, Hotel Management
Thank you for choosing the Crowne Plaza during your recent visit to Minneapolis attending a Viking's game. We enjoyed having you as our guest.
3 out of 5
by A verified traveler from Milwaukee

A bit dated but centrally located

Posted Oct 22, 2017
Pros: Central location. Friendly staff.
Cons: Redesign the lobby so that bar crowd does not spill out while guests are checking in and out. Decor of the lobby is great, just not the floor plan.
Location: Had a great breakfast at The Hen House, located a block or so away. Convention Center is across the street. Location is excellent.
My experience was okay but not outstanding. There was a raucous party at the bar adjacent to the lobby which made it difficult to hear the desk clerk checking me in at 10:00 p.m. The room was in a quiet section with black out shade and blinds, a plus. The room in general was a bit dated. Super cold, so turned off the fan, waited a couple hours before temperature was warm enough to sleep. The bed was comfortable enough, but pillows were too soft for me to feel they supported my head. TV remote didn't work. Wi-Fi worked well. Staff was friendly.
Comment from Hotel Management
Oct 31, 2017 by aaronw, Hotel Management
Stella, Thank you for choosing the Crowne Plaza during your recent stay in Minneapolis. I am sorry to hear about the negative experience you had with noise from our Krona Bar in Grill while attempting to check in. Thank you for sharing your experience with us. Have a great day. Aaron
3 out of 5
by A verified traveler from minneapolis

Nice, but..

Posted Oct 10, 2017
Nice clean room with helpful staff. Good restaurants on site. No pool. No mini fridge in the room. Good stay but can find better value in downtown Minneapolis.
Comment from Hotel Management
Oct 29, 2017 by aaronw, Hotel Management
Jack, Thank you for choosing the Crowne Plaza during your recent stay in Minneapolis. The hotel does have fridges available for guest us upon request. Have a great day, Aaron
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Sep 5, 2017
Pros: The location and the nice rooftop hangout area that can be accessed from inside the hotel.
Cons: Parking.
Location: Next to many restaurants and bars.
The hotel is in a great location, next to good food, and a walkable distance to bars, etc, while being far enough away that it is quiet :)
Comment from Hotel Management
Sep 8, 2017 by aaronw, Hotel Management
Sarah, Thank you for choosing the Crowne Plaza during your recent stay in Minneapolis. Our 8th floor Skygarden is an amazing asset for the hotel. We are happy to hear that you found the location to be ideal. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice hotel, great location.

Posted Sep 5, 2017
Pros: Location
Cons: Bigger beds.
We were able to walk to Target Field and several bars and eating places. The beds were a little small. Everything else was great.
Comment from Hotel Management
Sep 8, 2017 by aaronw, Hotel Management
Marv, Thank you for choosing the Crowne Plaza during your recent visit to Minneapolis attending a Minnesota Twin's game. We appreciate your great review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room Comfort

Posted Aug 29, 2017
Hotel is very loud. Doors to room do not block much sound. could hear everyone talking or other doors shutting.
Comment from Hotel Management
Sep 15, 2017 by aaronw, Hotel Management
Valued guest, We apologize for the noise that you experienced during your stay. Our team is continually looking for ways to improve the experience for our guests.
2 out of 5
by A verified traveler from Winnipeg

Smelled like Air Freshener

Posted Aug 23, 2017
Pros: Proximity. location is great.
Cons: Room needs to be updated. Better Restaurant/Bar.
The room is old and unimpressive. Bed was comfortable, but I couldn't get past the smell in the room of Air Freshener. Maybe someone was caught smoking in there. I don't know. Also, the hotel bar and restaurant isn't great.
Comment from Hotel Management
Aug 25, 2017 by aaronw, Hotel Management
Jeff, Thank you for choosing the Crowne Plaza during your recent visit to Minneapolis. We appreciate your feedback regarding your stay and want to apologize that you felt the room needed to be updated. We continue to work on ways to improve the guest experience. Have a great day.
4 out of 5
by Nicole

Posted Aug 11, 2017 on Hotels
The beds were old , the blinds wouldn't shut. It is impossible to get a completely dark room to sleep in at night it's a joke! Ice machines not on every floor and vending machine only on one floor.
Comment from Hotel Management
Aug 25, 2017
Nicole, Thank you for choosing the Crowne Plaza during your recent visit to Minneapolis. We will look into your comments regarding the blinds, also please note that all rooms have a blackout shade located behind the blinds. The ice machine is located on each floor around the corner from the elevators. Have a great day.
4 out of 5
by Charles

Posted Jul 25, 2017 on Hotels
Comment from Hotel Management
Jul 29, 2017
Charles, Thank you for choosing the Crowne Plaza, we appreciate your 4 star review. Have a great day, Aaron