Ratings based on 1,087 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice hotel

Posted Dec 17, 2017
Parking is too far away. Hotel is nice and super clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2017
Good location, nice room, clean bathroom and quiet neighborhood.
Comment from Hotel Management
Dec 13, 2017 by Will, Hotel Management
Dear Anonymous, Thank you for your time responding to our survey. We are happy you chose our property. Please do not hesitate to share your experience with your family, and friends. Have a fantastic weekend! Sincerely, Will Smith Guest Experience Ambassador
5 out of 5
Recommended
for Couples
by A verified traveler from Central Wisconsin

Great Downtown Location

Posted Dec 12, 2017
Pros: . Location. Can access most of downtown using skyway system
Cons: Parking is an issue if you do not want to use the $28 valet service Three blocks to 11th St. underground. $14 for 24 hrs $14.95 for buffet breakfast.
Location: A block away from the convention center.
Exceptionally quiet.. Close to convention center and most of downtown. Very friendly staff. Fast efficient check in. If you don"t mind a relatively short walk to get where you want to go This is a great place to stay.
Comment from Hotel Management
Dec 12, 2017 by Justin B, Marketing Coordinator, Hotel Management
Steve, thank you so much for your detailed 5-star review on your experience at the Hilton Garden Inn Minneapolis Downtown! I'm pleased you had an enjoyable stay with us and that you mentioned how quiet this part of the city is as well as our staff friendliness. We know guests have several choices to choose from, so we're thankful you stayed with us! While our 24-hour, in-and-out valet cost is below average for the Twin Cities area, don't forget about our corporate shuttle in the future should you choose not to utilize valet services; our shuttle will drop you off and pick you up at most corporate offices in the Twin Cities. We hope you'll choose us again in the future! Thank you again for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Fantastic

Posted Dec 1, 2017
Easy check in, clean room, very quiet. I would come here again.
Comment from Hotel Management
Dec 2, 2017 by Will, Hotel Management
Dear Heather, Thank you do much for your recent review regarding your stay here with us. We are happy to hear we met your needs. Please do not hesitate to tell all your family, and friends about your awesome experience. We sure hope to see you back again in the near future, let us know if we can be of any help. Have a fantastic weekend! Sincerely, Will Smith Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Everthing there were very comfortable!Good experience!
Comment from Hotel Management
Dec 11, 2017 by Will, Hotel Management
Dear Traveler, Thank you for your review. We are happy you chose to stay with us, and we hope you return back in the near future. Thank you for your business. Sincerely, Will Smith Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2017
Perfect for what it’s meant to be. Great staff.
Comment from Hotel Management
Dec 11, 2017 by Will, Hotel Management
Dear Traveler, Thank you for your review. We are happy you chose to stay with us, and we hope you return back in the near future. Thank you for your business. Sincerely, Will Smith Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton, Fl

It was awesome!! People there were great!

Posted Nov 10, 2017
Front desk helped us out, and we absolutely loved our experience
Comment from Hotel Management
Nov 11, 2017 by Will, Hotel Management
Dear Lucas, Thank you for your feedback in regards to your recent stay here in Minneapolis. We are happy to see that you found the hotel accommodating, and accessible. I will forward the front desk staff your warm regards. We hope to see you again soon! Sincerely, Will Smith Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Happy

Posted Oct 23, 2017
Convenient to the convention center and the employees were friendly and helpful.
Comment from Hotel Management
Oct 23, 2017 by will, Hotel Management
Thank you for your great review, we are pleased to hear you enjoyed your time here at our hotel. Please let us know how we can help with any future reservations. Have a great week! Sincerely, Will Smith Guest Experience Ambassador
4 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected charge for breakfast

Posted Oct 18, 2017
I thought the basic breakfast was complimentary that was comprised of scramble eggs, potatoes, fruit, and bagels, however the made to order omelet was the only item I thought was a charge. May have been my misunderstanding, overall stay was good.
Comment from Hotel Management
Oct 19, 2017 by Will, Hotel Management
Thank you again for your feedback in regards to your recent stay with us. We are so happy you found your stay enjoyable, and fulfilling. We sure hoe to see you back in the near future. Have a great weekend! Your friend, Will Smith Guest Experience Ambassador
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicely Surprised

Posted Oct 9, 2017
Pros: Everything that I dealt with was amazing. Everything from the staff to room to the gym to valet to breakfast was above the usual I end up with at hotels.
Cons: I didn't see anything that could be improved. The only thing that caught me by surprise was that breakfast wasn't included but was an extra fee.
Location: This hotel is located downtown, making ideal for everything and anything you'd want to do.
Booked this hotel based on proximity to where I had to be the next day for work and was definitely surprised on how nice it was. The valet was friendly and always had the car up and ready when I requested. On top of that - having the gym open 24 hours worked out wonderful for the weird schedule that I had for my stay.
Comment from Hotel Management
Nov 8, 2017 by Will, Hotel Management
Dear Traveler, Thanks for your feedback! We are happy to hear you found the property so accommodating for your hectic work schedule. We primarily house business travelers, and we hope that you felt at home. Unfortunately we do not offer a complimentary continental breakfast, but we offer a hot made-to-order breakfast instead. Please let us know how we can further assist you. We sure hope to see you back again soon! Sincerely, Will Smith Guest Experience Ambassador