Ratings based on 1,682 Verified Reviews

4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Great Location, Property and Staff! It was raining and the desk held our bags after check out. They even gave us tunnel and skyway directions, so we were able to go anywhere downtown without ever stepping outside!
Comment from Hotel Management
May 23, 2017 by Brandon N, Hotel Management
Good afternoon, Thank you for such wonderful feedback! We appreciate you letting us host your party during your time in the twin cities! We look forward to your next visit! Take care, Brandon N Front Office Manager
5 out of 5
by Ann

Parking is high.

Posted May 3, 2017 on Hotels
Meeting friends for dinner, we enjoyed the area. The parking sucks!
Comment from Hotel Management
May 7, 2017
Dear Ann, Thank you for choosing our property for dinner recently. We appreciate your feedback in all areas and hope to have you back with us again in the future! Take care, Brandon N Front Office Manager
5 out of 5
by Theresa

The Grand Hotel

Posted May 1, 2017 on Hotels
Great location. friendly, very helpful staff. Clean, comfortable room. I'd stay there again!
Comment from Hotel Management
May 3, 2017
Dear Theresa, Thank you for providing some feedback during your stay! We would love to have you again! Until next time, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Anoka, MN

Great Hotel!

Posted Apr 24, 2017
Had a wonderful experience at The Grand Hotel this weekend. I had stayed once previously but the rooms have been updated and the stay was superb. Hotel staff were very friendly at the desk and the bar. LOVED the shampoo, conditioner and lotion! Would stay again just for the products!
Comment from Hotel Management
Apr 28, 2017 by Brandon N, Hotel Management
Dear Deanna, Thank you for providing the excellent feedback of your trip to Minneapolis. We are a huge fan of our bath products as well. We hope to have you with us again on the next trip to the twin cities. Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great hotel

Posted Apr 23, 2017
The hotel is the former Minneapolis Athletic Club. It has been well restored and is very well maintained. I doubt that there is a better hotel in downtown Minneapolis.
Comment from Hotel Management
Apr 23, 2017 by Brandon N, Hotel Management
Good afternoon Larry, Thank you for providing excellent feedback of your recent trip to our property. We are thrilled to hear that you loved your time while in Minneapolis. We hope to have a chance to welcome you back in the future. Take care, Brandon N Front Office Manager
5 out of 5
by Mary-Anne

Love the Kimpton!

Posted Apr 23, 2017 on Hotels
Amazing service, especially Kim Chang, took care of all our questions and requests. Loved the Hotel, super clean, nicely appointed, and frankly the most comfortable bed I have ever slept in! All the staff were friendly, Michael at the bar was very informative and served the best cocktails!
Comment from Hotel Management
May 3, 2017
Dear Mary-Anne, Thank you for letting us know of your experience. By the sounds of it, we exceeded your expectations on all levels. We hope to see you again with us in the future. Take care, Brandon N Front Office Manager
5 out of 5
by Kashina

Posted Apr 12, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017
Hello Kashina, Thank you for recently staying with our property. We hope to see you again in the near future. Take care, Brandon N Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017 on Orbitz
Very great I would stay there when ever I go mpls.
Comment from Hotel Management
Apr 14, 2017 by Brandon N, Hotel Management
Hello, Thank you for staying with our property. We appreciate your kind words and hope you come visit us again in the future! Take care, Brandon N Front Office Manager
5 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 6, 2017
Hello, Thank you for providing feedback of your recent stay. We hope to see you in the near future! Take care, Brandon N Front Office Manager
4 out of 5
by Randy

Posted Apr 2, 2017 on Hotels
Comment from Hotel Management
Apr 6, 2017
Dear Randy, Thank you for providing feedback of your recent experience with us. We hope to have you again the next time you are in Minneapolis. Take care, Brandon N Front Office Manager