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Excellent staff and service. Breakfast was very good. Rooms are good size. Bathroom is nice with plenty of hot water. Since the Hotel was recently sold; I assume the rooms will be redecorated. Excellent location being close to the Target Center and Target Field. Area looks like its n transition.
richard
Stayed 5 nights in Apr 2024
Response from Jim on Apr 17, 2024
Hi Richard,Thank you for choosing The Lofton and for the great feedback. I am delighted you liked our staff, service location and bathroom. We are in transition and we have many improvements on the way.We hope you will continue to stay with us on future trips to downtown Minneapolis.Sincerely,Jim WaldvogelGeneral Manager
Very convenient for what we needed and excellent service
Kelly
Stayed 1 night in Apr 2024
Response from Jim on Apr 16, 2024
Hi Kelly,Thank you for choosing The Lofton. I am delighted you enjoyed your stay and that we provided excellent service. We loved having you as our guest. We hope you will return.Jim WaldvogelGM
The hotel's location is very convenient, with plenty of walkable restaurants and shopping options nearby. Additionally, it is situated close to rail transportation and is a convenient choice for attending both baseball and basketball games.
Robert
Stayed 3 nights in Apr 2024
Response from Jim on Apr 15, 2024
Robert,Thank you for choosing the Lofton and providing valuable feedback. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
hank you for choosing the Lofton and providing valuable feedback. Glad you enjoyed the view from your corner room. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
6/10 Okay
Raquel
Traveled with group
Apr 11, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Only option was to valet for $60 a night. Honestly, it’s almost rude to ask guests to do that. Like, where are we supposed to park?
Raquel
Stayed 1 night in Apr 2024
Response from Romar on Apr 11, 2024
Hi Raquel,Connected to the hotel is the Mayo Clinic Square parking ramp. Their overnight parking charge is around 22, but on nights where there are events, they'll charge you for overnight parking plus the event parking charge which comes up to be the around the same amount or even more than what we charge here at the Lofton Hotel. Self-parking rates fluctuate depending on what's going on downtown. I hope you found this information helpful.
Dear Lynette,Thank you for choosing the Lofton and providing valuable feedback. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
Beautiful facility, staff was very friendly and welcoming
Fletcher
Stayed 1 night in Apr 2024
Response from Jim on Apr 15, 2024
Hi Fletcher,Thank you for choosing the Lofton and providing valuable feedback. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
4/10 Poor
Harlie
Traveled with partner
Apr 7, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
It was a really nice hotel, but our room was not ready for us at check-in. We waited three hours for a text telling us our room was ready. We never got a message and only found out our room was ready after going up to the front desk the third time.
Harlie
Stayed 1 night in Apr 2024
Response from Jim on Apr 15, 2024
Hi Harlie,Thank you for choosing the Lofton and providing valuable feedback. I apologize you waited a long time to check in as you room was not ready. We certainly need to improve on this and then not to communicate was not acceptable. I am glad you enjoyed the hotel appreciate you letting me know your experience.We hope to have you back on your next visit to downtown Minneapolis for a future concert or event.Sincerely,Jim WaldvogelGM
Super convenient location for target center events! Had a standard king corner view and loved it.
Rochelle
Stayed 1 night in Apr 2024
Response from Jim on Apr 15, 2024
Hi Rochelle,Thank you for choosing the Lofton and providing valuable feedback. So pleased you loved our corner room with the view. We hope to have you back on your next visit to downtown Minneapolis.Sincerely,Jim WaldvogelGM
Hi Sarah,Thank you for staying with us and I am delighted you experienced Excellent Service. Hope to have you return to The Lofton soon.Sincerely,Jim WaldvogelGeneral Manager
With new ownership they are still working out a few kinks but we didn't have any issues and they were very attentive when we needed something. Also the ease of walking within the skyway system was amazing.
Just plan on parking in the ramp around the corner. super easy but it is pricey. 68.00 for one night. was going to choose valet but it’s $125 for that.
Clean and Elegant hotel overall. No pool or hot tub.
Arthur
Stayed 2 nights in Feb 2024
Response from Antonio on Feb 12, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Cute modern hotel with pretty cool views of Minneapolis!
Daniela
Stayed 1 night in Jan 2024
Response from Antonio Pena on Feb 12, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
This is our go-to hotel if we want to stay overnight after going to a show at First Avenue. It’s right across the street! And we love getting in-room breakfast. It’s delish!
Tracy
Stayed 1 night in Jan 2024
Response from Antonio on Jan 29, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
The hotel has a great location for downtown Minneapolis!!!
Ross
Stayed 2 nights in Jan 2024
Response from Antonio on Jan 23, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 Excellent
Robert
Jan 21, 2024
Robert
Stayed 1 night in Jan 2024
Response from Antonio on Jan 23, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Not enough signs to show where sky walk or restaurant located.
In room dining ending at 10:00 is not convenient for those that went to game. Most hotels are 12:00
Vicki
Stayed 1 night in Jan 2024
Response from Antonio on Jan 23, 2024
-Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. I hope you will accept our sincerest apologies for failing to provide the high levels of service that we are known for during your recent stay. Your comments have been shared with the appropriate departments so that they may be addressed and we hope to have the opportunity to welcome you back again in the future.
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 Excellent
Shawn
Jan 20, 2024
Shawn
Stayed 1 night in Jan 2024
Response from Antonio on Jan 23, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
2/10 Terrible
Erin
Jan 15, 2024
Erin
Stayed 1 night in Jan 2024
Response from Antonio on Jan 17, 2024
Hello Erin,Thank you for filling out a review. May I get some details on what happened during your stay?
Don’t touch anything in the room everything is a charge, and they don’t tell you and than charge your room
Shilo
Stayed 1 night in Dec 2023
Response from Antonio on Jan 17, 2024
Hello Shilo,May I get your confirmation #. I would like to look into the charges that you received
6/10 Okay
Joshua
Jan 1, 2024
Disliked: Amenities
Joshua
Stayed 1 night in Dec 2023
Response from Antonio on Jan 3, 2024
Thank you for taking the time to complete your review regarding your recent stay at Loews Minneapolis Hotel. We are pleased your overall experience was enjoyable, but we want it to exceed your expectations and would like to see if you have any additional comments that might help us better understand what we can do differently in the future. Your feedback is essential in our effort to improve our guest experience. Any specific details you can share about your stay are appreciated. Please reply to this email with any comments you’d like to share. We look forward to hearing from you.
10/10 Excellent
Chris
Traveled with partner
Jan 1, 2024
Chris
Stayed 1 night in Dec 2023
Response from Antonio on Jan 3, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 Excellent
Siw
Dec 31, 2023
Siw
Stayed 1 night in Dec 2023
Response from Antonio on Jan 1, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 Excellent
Geoff
Dec 31, 2023
Geoff
Stayed 2 nights in Dec 2023
Response from Antonio on Jan 1, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Second stay at the Loews, and always enjoy it. Such a lovely hotel.
Verified traveler
Stayed 1 night in Dec 2023
Response from Antonio on Jan 1, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 Excellent
Andrea
Traveled with group, Traveled with partner, Traveled with family
Dec 31, 2023
Liked: Cleanliness, amenities
Andrea
Stayed 1 night in Dec 2023
Response from Antonio on Jan 1, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
10/10 Excellent
Brent
Dec 29, 2023
Brent
Stayed 1 night in Dec 2023
Response from Antonio on Jan 23, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Very Nice hotel. Clean and was perfect place to stay for going to the T wolves game.
Jill
Stayed 1 night in Dec 2023
Response from Antonio on Jan 3, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Thank you for taking the time to fill out your review. If you could share some details on how we can improve our service to reach a score of 5. Thank you have a great day!
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Enjoyed the luxury feel of the hotel, but the staff wasn't very informative at all about what the hotel offers. No room service menu in room.
Great view and very clean
DeeAnn
Stayed 2 nights in Dec 2023
Response from Antonio on Jan 1, 2024
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!
Everything was great breakfast at cosmos wasn’t the greatest though
Ethan
Stayed 1 night in Dec 2023
Response from Antonio on Dec 28, 2023
Thank you for taking the time to share your experience at our property. Your feedback is essential in our effort to improve our service standards. We are pleased to hear that you enjoyed your overall stay and look forward to welcoming you back again soon!