Ratings based on 594 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy & Comfortable in a Great Downtown Location

Posted Sep 22, 2017
Pros: Everything.
Cons: As personal preference, maybe slightly firmer pillows?
I honestly can't find a single complaint with the Renaissance-- they did a wonderful job with our stay, and the room was perfect. They were even able to make a special accommodation with an early check-in that I desperately needed to get cleaned up in time after my flight for an early afternoon wedding. I'd recommend this hotel to anyone; and great proximity to downtown fun, plus a few blocks from light rail.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
This hotel met all expectations. Very convenient, clean, with all annemities not even having to leave the hotel.
Comment from Hotel Management
Sep 8, 2017 by David Smith - Reception Desk Manager, Hotel Management
Thank you for the 5 Star Review! I'm happy to hear we met all your expectations for your stay, we hope when your travel bring you back you'll consider us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2017
Great downtown location for a football game ! Historical
Comment from Hotel Management
Sep 1, 2017 by David Smith - Reception Desk Manager, Hotel Management
Thank you so much for the 4 Star Review! We're glad you had a great time at the game and enjoyed the Historic side of our property! We hope when your travels bring you back to Minneapolis you'll consider us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Nice hotel. Food was ok the rooms and the conference rooms were comfortable
Comment from Hotel Management
Aug 25, 2017 by David Smith - Reception Manager, Hotel Management
Thank you for the 4 star review! I am happy to hear that you enjoyed our Hotel, as it is a great location for all things downtown. We hope to see you again when your travels bring you back to Minneapolis!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Great hotel

Posted Aug 3, 2017
Came in for the Guns N Roses concert and was very impressed with the hotel. Loved the rooms, beds were super comfortable and linens were excellent. We are at the restaurant and the food was good, the server we had however was very lackadaisical and disinterested. Overall I would absolutely recommend this hotel!
Comment from Hotel Management
Aug 11, 2017 by David Smith - Reception Manager, Hotel Management
I'm glad you loved our newly renovated rooms! We just finished our renovation this past March, and I'm glad to hear you loved as much as we do! I'm sorry to hear about your experience in the restaurant, I've shared your feedback with the Restaurant Manager, so that going forward this should not be an issue. Thank you again and I hope when your travels bring you back to Minneapolis, you'll consider us again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, Wi

Nice hotel near the river!!!

Posted Jul 24, 2017
We were there during the Aquatennial and it was amazing. We were a block from where the fireworks display was presented and it was amazing. Both the valet drivers that we were encountered were super nice and helpful.
Comment from Hotel Management
Aug 11, 2017 by David Smith- Reception Manager, Hotel Management
I'm glad to hear you had an amazing time at the Aquatennial! That yearly event is just as big as 4th of July for us here, and I'm glad you had an opportunity to join us for it! We hope when your travels bring you back to Minneapolis you'll consider us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Awesome hotel, but Expedia screwed up the room. A family of 5 shared a room with just a King sized bed. Through Expedia we ordered two queen sized beds with a roll away. Hotel told us this happens often when Expedia purchases several rooms ahead of time.
Comment from Hotel Management
Aug 11, 2017 by David Smith - Reception Manager, Hotel Management
Thank you for the great review, I'm sorry to hear about the mix up but I'm happy to hear that we were able to still get you accommodated. We hope you consider us again in the future when your travel bring you back to Minneapolis!
4 out of 5
by Erin

This traveler left a rating score only Posted Jun 5, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Wash. DC

A Short Stay over Memorial Day weekend

Posted May 29, 2017 on Orbitz
Location: The Minneapolis Institute of Art is a short drive away on 3rd Ave. The Whole Foods is a convenient 3 block walk up 3rd St.
My stay at the Rennaissance Hotel was so I could attend a friend's wedding. My needs were simple; a place to rest, transition from travelling mode to Wedding mode, and to recover between the wedding events. The Rennaissance Depot fulfilled all those needs very well. The room was well appointed, clean and quiet. The staff were courteous, knowledgeable and the right sort of efficient. Though I did not spend much time at the hotel itself, I could imagine returning to stay longer and explore Minneapolis more thoroughly while using this Hotel as a base.
Comment from Hotel Management
Jul 5, 2017 by David, Hotel Management
Jon, Thank you for taking the time to let us know how your stay was. We're happy to hear that we were able to meet your needs as well as make it an enjoyable experience for you. We would be excited to have you return to our property to help you discover all that Minneapolis has to offer! Thanks Again! All My Best David Smith
4 out of 5
by Eileen

Weekend wedding trip to Minneapolis

Posted May 29, 2017 on Hotels
The hotel staff is very professional and provides good customer service. The waitstaff and cleaning staff were very accommodating. I love the metro area and I love the railroad theme
Comment from Hotel Management
Jul 5, 2017
Eileen, Thank you for the kind comments about my staff, we always do our best to provide Good, Professional Service and hearing you comment about that really means we're following through. We hope when your journey's bring you back to Minneapolis you'll think of us again! All My Best David Smith