Ratings based on 393 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2018
Nice hotel, a bit dated. Good location, close to metro
Comment from Hotel Management
Jan 18, 2018 by Bogdan, Hotel Management
Thank you for writing a review about your stay. We wish to welcome you again among us for another amazing experience!
3 out of 5
Recommended
for Everyone
by A verified traveler from darwin

Great location

Posted Jan 9, 2018
Older hotel but in very good location opposite metro station and easy walk into old Montreal. Excellent buffet breakfast
Comment from Hotel Management
Jan 20, 2018 by Bogdan, Hotel Management
Thank you for your review of our hotel. We certainly regret that we were not able to change your impression of our hotel. We would certainly like to regain your confidence so should you be planning a future trip to Montreal, do not hesitate to contact me directly so I can attend to your requirements personally.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Great location! Close to the Old Port and the Metro.
Comment from Hotel Management
Jan 8, 2018 by Bogdan Iordache, Hotel Management
Thank you for your review of the hotel. We appreciate your business and look forward to having you back.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Good location

Posted Jan 2, 2018
Nice place to stay. Easy access to Metro, Old Montreal, and Chinatown. Hotel staff did a great job corralling a group of wild 20-somethings after one call was made. Bed was a tad too soft though.
Comment from Hotel Management
Jan 8, 2018 by Bogdan Iordache, Hotel Management
Thank you for your constructive review. We look forward to welcoming you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and convenient

Posted Dec 28, 2017
Pros: parking
What more can you ask for in our visit to Montreal. - downtown and convenient to our venues - in and out parking for our stay - clean and comfortable
Comment from Hotel Management
Jan 8, 2018 by Bogdan Iordache, Hotel Management
Thank you for writing a review about your stay. We wish to welcome you again among us for another amazing experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland, USA

Good location, nice decor, friendly staff

Posted Dec 27, 2017
Pros: Location, decor, friendly staff.
Cons: The breakfast buffet. The food was rather plain and the potatoes were dry.
Location: Within walking distance of the Notre Dame Basilica, a science museum, an archaeological museum, and lots of shops and restaurants.
My only complaint about this place is the breakfast buffet. The food is rather dry and plain. I'd recommend ordering from the menu. Otherwise, I really liked this hotel. It's located within walking distance of several points of interest in Montreal. The Chinese-themed decor is pretty, not tacky. And the staff were all very helpful.
Comment from Hotel Management
Jan 8, 2018 by Bogdan Iordache, Hotel Management
Thank you for your constructive review, it is important to us. It is unfortunate for us we did not meet your expectations, we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Dec 26, 2017
Pros: Good location. Good spa (not associated with hotel), but it was downstairs. Nice to get a massage before bed.
Cons: Heating in the room!
Location: Good location!
Nice mini fridge. Parking is $28/day but allows you to go in and out until 6pm of day of checkout. Heat in room was a little lacking. Room was 19C (66F). We tried to crack it up, but even after the entire night of waiting, it never got above 20C (68F). Otherwise, location was good.
Comment from Hotel Management
Jan 12, 2018 by Bogdan Iordache, Hotel Management
Thank you for sharing the feedbacks of your most recent visit at our hotel. I am sincerely sorry to read that your experience was not up to your expectations. We would certainly like to regain your confidence and do look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal

Super nice and clean and comfortable room

Posted Dec 26, 2017
A perfect hotel the room was very clean and the beds were super comfortable I recommend it
Comment from Hotel Management
Jan 8, 2018 by Bogdan Iordache, Hotel Management
It’s always great to hear that our guests enjoy themselves during their travels! We really appreciate you taking the time to post such nice comments regarding your experience at our hotel. Thank you for your loyalty.
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Price and location

Posted Nov 30, 2017
Pros: Location was the best.
Cons: Customer service of staff in the restaurant and the front desk and rugs in the bedroom were a bit worn out
Location: Close to many attactions
Had a good experience at this hotel. Housekeeping staff was excellent.
Comment from Hotel Management
Dec 7, 2017 by Andrea Germain, Hotel Management
Dear Orquidea, Thank you for taking the time to post your experience from your last stay with us! This lets us know exactly what are guests are saying and helps us improve in every way possible! We are sorry to hear that you did not enjoy the service from the Restaurant and the Front Desk. This is very disappointing as we take this matter very seriously. We hope that you do not judge us solely on this experience and allow us to better serve you in the future. Sincerely, Andrea Germain Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay near everything

Posted Nov 24, 2017
This hotel is well located, across the street from a metro station, few steps from the Basilica, near the old port and Complexe Desjardins. The hotel was clean and the staff, pleasant.
Comment from Hotel Management
Jan 8, 2018 by Bogdan Iordache, Hotel Management
It’s always great to hear that our guests enjoy themselves during their travels! We really appreciate you taking the time to post such nice comments regarding your experience at our hotel. Thank you for your loyalty.