Ratings based on 1,961 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful experience, would definitely recommend!

Posted Jan 17, 2018
The hotel staff were incredibly helpful and welcoming. My room had an excellent view of Mont-Royal as well.
Comment from Hotel Management
Jan 18, 2018 by Celirob, Hotel Management
Dear Anonymous, I'm glad you were able to find everything you were looking for at the Hotel Omni Mont-Royal. Thank you for reviewing our hotel and I hope you return again soon. Kind regards, Jean-François Pouliot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fenelon Falls

Downtown Montreal

Posted Jan 16, 2018
Pros: Absolutely everything........location, staff, atmosphere......all awesome!
Cons: Can you do anything about the snow and -30C temps.......lol
Location: Great location near Mont Royal, McGill, Bell Centre, Train station and numerous wonderful restaurants and pubs. Fantastic
Second stay at the Omni, wonderful, first class experience . Incredibly friendly and welcoming staff! Love it there.......will be back in the summer!
Comment from Hotel Management
Jan 18, 2018 by Celirob, Hotel Management
Dear Tim, Thank you for reviewing the Hotel Omni Mont-Royal. I'm pleased to know that you enjoyed your 2nd stay at our hotel and that you found the sites of Montreal to be so convenient. If you return to Montreal, I hope you will stay with us again. Kind regards, Jean-François Pouliot General Manager .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 13, 2018
Amazing and very spacious room. Very isolated and well-decorated.
Comment from Hotel Management
Jan 18, 2018 by Celirob, Hotel Management
Dear Anonymous, I'm glad you were able to find everything you were looking for at the Hotel Omni Mont-Royal. Thank you for reviewing our hotel and I hope you return again soon. Kind regards, Jean-François Pouliot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

All was great !!

Posted Jan 11, 2018
I think you should have no conditions nor minimum # of characters....The hotel and my stay was great, period !
Comment from Hotel Management
Jan 23, 2018 by JFPouliot, Hotel Management
Dear Anonymous, Thank you for your feedback and I hope to see you again soon. Kind regards, Jean-François Pouliot General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Good location, very clean

Posted Jan 2, 2018
We stayed for a few days through New Years. The hotel is located closed to different restaurants within walking distance, as well as several museums, parks and attractions. The hotel itself was very nice, clean. The room was nice as well, was a little cold when we first got in it but it warmed up when we changed the temperature. We noticed that there was a door which we thought connected to the next room; this made the noise travel easily from room to room (ex. Crying baby next door during the night). However, not any major issues. The hotel staff are very friendly and accommodating.
Comment from Hotel Management
Jan 3, 2018 by Celirob, Hotel Management
Dear Julie, I'm delighted to read that your stay started off on the right foot and you had a positive experience throughout your visit. If you return to Montreal, I hope you will consider staying with us again. Kind regards, Jean-François Pouliot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

everything was very convenient from the hotel.

Posted Jan 2, 2018
Pros: everything
Cons: more light in the room.
the staff was amazing, the room was clean, and the hotel is close to almost everything such as clubs, stores, malls, Tim Hortons etc. GOOD JOB GUYS!!!
Comment from Hotel Management
Jan 3, 2018 by Celirob, Hotel Management
Dear Jay, Thank you for reviewing the Hotel Omni Mont-Royal. I'm pleased to know that you enjoyed your stay and found the sites of Montreal to be so convenient. If you return to Montreal, I hope you will stay with us again. Kind regards, Jean-François Pouliot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel in business center

Posted Jan 2, 2018
The Omni was clean and comfortable and the staff was attentive. It was a good base from which to walk to shops and restaurants. It is well located on Sherbrooke avenue close to downrown attractions and metro station.
Comment from Hotel Management
Jan 3, 2018 by Celirob, Hotel Management
Dear Anonymous, I'm glad you were able to find everything you were looking for at the Hotel Omni Mont-Royal. Thank you for reviewing our hotel and I hope you return again soon. Kind regards, Jean-François Pouliot General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Jan 2, 2018
Nice comfortable hotel with very friendly staff. Room seemed old except for modern TV. Heater along the floor kept banging all night with entire room vibrating. Bathroom was spacious and comfortable - and for those who care, had a bidet. Lamps seemed old abat-jours with stains showing when lit and very unergonomic placement of dimmer off/on button especially for lamp near bed. Had to search for it in the dark and almost dropped lamp on floor.
Comment from Hotel Management
Jan 23, 2018 by JFPouliot, Hotel Management
Dear YUL, Thank you for your feedback and I am happy to learn that you found our staff to be friendly. I am taking note of your comments regarding the lamps and will review the situation with the team. Once again, thank you and I look forward to welcome you back to the Omni Mont-Royal. Kind regards, Jean-François Pouliot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2018
Very pleased with this hotel stay. Great value, friendly, polite and professional staff, and amazing panoramic views of Mt. Royal from the higher floors. The location is smack in the middle of downtown Montreal - perfection. The cleaning ladies were efficient and invisible: they did not knock at our door or bother us at all; they would simply leave a note under the door asking us to schedule the daily room cleaning at our convenience with the front desk staff. We were pleasantly surprised with this hotel and would return in a heartbeat!
Comment from Hotel Management
Jan 3, 2018 by Celirob, Hotel Management
Dear Anonymous, I'm delighted to read that your stay started off on the right foot and you had a positive experience throughout your visit. It is a great compliment to us that you would return and I look forward to welcoming you back. Kind regards, Jean-François Pouliot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from mexico city

great hotel in ideal location downtown montreal

Posted Dec 31, 2017
The omni hotel was the four seasons many years ago. The location is the best in downtown area especially during cold winter days. We booked a suite and it was large, comfortable, great view, contemporary bathroom. The hotel staff was so helpful and cheery. The hotel bar has good atmosphere, the gym is large and well equipped. The whole family really enjoyed spending the holidays here and being next door to shopping, cinemas, but also just enjoying the hotel.
Comment from Hotel Management
Jan 3, 2018 by Celirob, Hotel Management
Dear Françoise, It is a pleasure for me to read that you have always enjoyed your time at our hotel and that you had a relaxing stay. If you return to Montreal, I hope you will consider staying with us again. Kind regards, Jean-François Pouliot General Manager