Ratings based on 1,980 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Downtown Location

Posted Jul 11, 2017
Welcoming Valet set the tone Club Package was convenient, with adequate food choices and had a dining room wihich was spacious offering a good view. We would return and felt it was good value
Comment from Hotel Management
Jul 12, 2017 by Marie R. , Hotel Management
Thank you for staying with us and for taking the time to post your review! Your feedback is much appreciated and we do hope to welcome you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and staff

Posted Jul 10, 2017
Enjoy the stay at the hotel. Great location and friendly staff! Would definitely stay here next time.
Comment from Hotel Management
Jul 10, 2017 by Marie R , Hotel Management
We're always happy to know when a guest enjoyed their stay with us and we look forward to welcoming you back sometime in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 10, 2017
The location is right downtown and what we liked was the pool. It is quite a large pool for Downtown hotel their hot tub is very strong for a hotel which we like. Will definitely stay again
Comment from Hotel Management
Jul 10, 2017 by Marie R. , Hotel Management
We're sincerely happy to know you enjoyed your stay with us and we look forward to having you stay with us again whenever your travels bring you back to Montreal!
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo japan

Convenient nice hotel

Posted Jul 7, 2017
Location is very convenient, they have all the minimum facilities you would require when traveling. Although when there are conferences, bar and club may be crowded, will recommend as a good choice.
Comment from Hotel Management
Jul 7, 2017 by Marie R. , Hotel Management
Thank you for your review, we sincerely appreciate your feedback and we do hope to welcome you back sometime soon!
3 out of 5
by A verified traveler from ontario

Lack of communication to customers

Posted Jul 5, 2017
Average experience for the price of stay. Construction and biking event prevented entrance to hotel. No communication, no accommodation relief for huge inconvenience. Would not recommend this hotel to anyone. Hey, could you let Tim know I'm coming down on July 2nd and leaving late on the 4th. My eldest and I are staying at the Sheraton on Rene-Leveques. Wanted to know if he had time to have a coffee/drink.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 1, 2017
Staff is very friendly. Very nice breakfast. The hotel is very well located, and the rooms are comfortable and clean.
Comment from Hotel Management
Jul 1, 2017 by Marie R. , Hotel Management
We're happy you enjoyed your stay and we do hope you'll be our guest once again whenever your travels bring you to Montreal!
1 out of 5
by A verified traveler

Cost of the room is for location only

Posted Jun 4, 2017
For $319 a night you get a room the size of a closet. Price reflects proximity to Bell Centre only. Don't bother dialling 0 to talk to staff, they are inept and discourteous.
Comment from Hotel Management
Jun 6, 2017 by Marie R. , Hotel Management
We were sorry to read of your disappointments and had we been made aware of such, please know that we would have done our utmost to address your concerns. With this said, we do hope you'll allow us another opportunity to welcome you and offer you the service you have every right to expect at Le Centre Sheraton Montreal. Sincerely, Marie R.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted May 24, 2017
Great stay! friendly staff. Very accommodating. Had my requests at booking completed.
Comment from Hotel Management
May 25, 2017 by Marie R. , Hotel Management
We appreciate your feedback and we do hope you'll stay with us again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Spent the weekend in Montreal with Friends. The hotel is perfectly located to shopping and restaurants and downtown.
Comment from Hotel Management
May 25, 2017 by Marie R. , Hotel Management
We're happy to know you enjoyed your stay with us and we hope you'll be back in the near future!
4 out of 5
by Marshall

This traveler left a rating score only Posted May 14, 2017 on Hotels