Ratings based on 2,008 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Nemaska,Quebec

Nice rooms and good view from the room to the city

Posted Oct 19, 2017
I found it a well suitable room to stay especially with the workers that are willing to take care of you while staying at their hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto. ON

Posted Oct 15, 2017
I'd visit this hotel again. The view was great. The staff was friendly and helpful. The restaurant and gift shop was accommodating. BaD: Saw something red on the floor when I checked in. Left the room and asked for it to be cleaned up instead of changing rooms. They said 15 minutes.I came back 30 minutes later and housekeeper was standing at the door that she had no keys to get in to clean. I had to wait on her while my guy was waiting for me at the bar.
Comment from Hotel Management
Oct 19, 2017 by Marie R., Hotel Management
We regret this inconvenience and we certainly understand your disappointment. We do hope you will allow us another opportunity to be of service to you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York NY

Posted Oct 11, 2017
4 night stay. Location close to restaurants and tourist options.
Comment from Hotel Management
Oct 13, 2017 by Marie R. , Hotel Management
Thank you for staying with us and we hope to welcome you back in the future!
2 out of 5
by A verified traveler

Downtown Sheraton Hotel

Posted Sep 24, 2017
We checked in late and was very tired, the hotel room smelt like cigarette, we left it and the next morning my other guest who was allergic to tobacco felt very unwell .
Comment from Hotel Management
Sep 29, 2017 by Marie R. , Hotel Management
We sincerely regret your experience and please know that had we been made aware and had it been convenient, we would have most definitely offered you a different guestroom. We do hope you will allow us another opportunity to offer you the service you have every right to expect at Le Centre Sheraton Montreal!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2017
Great location, nice view overlooking the city. Room spacious and nicely decorated. didn't get to use the pool or gym but we very much enjoyed our stay.
Comment from Hotel Management
Sep 14, 2017 by Marie R. , Hotel Management
It was to receive your feedback and we're sincerely happy to know you enjoyed your stay with us! We hope to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Great stay!!!

Posted Sep 6, 2017
An amazing stay!!! I was very comfortable!! Thank you!!
Comment from Hotel Management
Sep 6, 2017 by Marie R. , Hotel Management
We appreciate your review! Thank you for staying with us and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Very nice hotel Clean and confortable. Closed to the station Metro
Comment from Hotel Management
Sep 4, 2017 by Marie R. , Hotel Management
Thank you for staying with us, it was our pleasure to welcome you!
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Good location

Posted Aug 24, 2017
Decent hotel experience. The building is older, but seems to be maintained and uprgraded. Clean room. Very busy hotel at times.
Comment from Hotel Management
Aug 25, 2017 by Marie R., Hotel Management
Thank you for staying with us and we were happy to note that you enjoyed your overall stay with us! We hope to welcome you again in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Location and satisfaction

Posted Aug 20, 2017
A little above my budget but it was worth it. Great location, all must see touristic venues are within walking distance. That is a huge saving on time trying to look for a hotel with quality but farther. Staff is very nice and helpful. Facilities are very nice too. Enjoy it all.
Comment from Hotel Management
Aug 25, 2017 by Marie R, Hotel Management
We sincerely appreciate your feedback and it was our pleasure to welcome you ! We do hope you will stay with us again whenever your travels bring you back to Montreal!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2017
The hotel staff was very accommodating when Expedia made an error with my reservation. Nice hotel right in the heart of downtown Montreal.
Comment from Hotel Management
Aug 25, 2017 by Marie R., Hotel Management
It was our pleasure to have you as guest and we sincerely hope to welcome you once again in the near future! Sincerely, Marie R