Ratings based on 2,059 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2018
PLEasant stay. Hotel staff was very helpful and professional
Comment from Hotel Management
Jan 22, 2018 by Natalina Recine , Hotel Management
Dear Guest We would like to thank you for all your positive feedback on your stay with us and are happy you enjoyed our services; your positive feedback will help motivate our team to keep up the good work. We hope to have the privilege to welcome you again soon. Natalina Front Desk Manager
5 out of 5
by A verified traveler

Posted Jan 22, 2018
Very nice hotel nice and friendly staff. Allowed us to check in at 9am because we had an early flight. Would stay again close to Bell Centre. Alao 5 minutes from saint Catherine street walking.
Comment from Hotel Management
Jan 22, 2018 by Natalina Recine , Hotel Management
Dear Guest We would like to thank you for all your positive feedback on your stay with us and are happy you enjoyed our services; your positive feedback will help motivate our team to keep up the good work. We hope to have the privilege to welcome you again soon. Natalina Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from pennsilvania

Conveniently located

Posted Jan 16, 2018
Near by everything in downtown Montreal , including the metro and a vast number of restaurants , nice staff , easy check in and check out , good price, and clean rooms , it is not that modern , and the resturant within the hotel closes at 8 or earlier , so you will need to ether bring your own food into the fridges in the rooms, or go out eat / order in. I think the high light of this hotel is really the location and the staff . The room was comfortable , thought the bathroom outdated but nonetheless it was a nice stay , the spa facility is ok , not too much to it , just two hot tubs and sauna , it is 25 $ to use the facilities, even though we did get upgraded and given a free spa facility pass which was really nice . Over all i would deffintly come back , the price , location , and accessibility of the hotels are good .
Comment from Hotel Management
Jan 18, 2018 by Natalina Recine , Hotel Management
Dear Shelly We would like to thank you for all your positive feedback on your stay with us and are happy you enjoyed our services; it is a real pleasure to read such positive review on our services and staff your positive feedback will help motivate my team to keep up the good work. We hope to have the privilege to welcome you again soon. Natalina Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Nice hotel, close to downtown

Posted Jan 15, 2018
Cons: We were travelling as a group, renting 2 rooms. However, our rooms were not on the same floor which made it a little inconvenient.
Hotel was conveniently located just a few minute walk to downtown Montreal and the Bell Centre. Rooms were very spacious and clean. Staff was extremely friendly and helpful with any of our needs.
Comment from Hotel Management
Jan 16, 2018 by Natalina Recine , Hotel Management
Dear Ron We would like to thank you for all your positive feedback on your stay with us and are happy you enjoyed our services; your positive feedback will help motivate our team to keep up the good work. We hope to have the privilege to welcome you again soon. Natalina Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
The stay was great even though the weather sucked.................................
Comment from Hotel Management
Jan 16, 2018 by Natalina Recine , Hotel Management
Dear Guest We would like to thank you for your positive feedback on your stay with us and are happy you enjoyed our services; this feedback will help motivate our team to keep up the good work. We hope to have the privilege to welcome you again soon when the weather gets hotter . Natalina Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Great service with the staff

Posted Jan 13, 2018
Very quick and efficient. Very welcoming and polite
Comment from Hotel Management
Jan 16, 2018 by Natalina Recine , Hotel Management
Dear Andy I would like to thank you for all your positive feedback on our staff and are happy to know that you enjoyed your stay with us ; your positive feedback will help motivate our team to keep up the good work. We hope to have the privilege to welcome you again soon. Natalina Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice !!!

Posted Jan 12, 2018
Pros: Location
Great location, we got upgraded by Expedia, also the Spa was included !
Comment from Hotel Management
Jan 16, 2018 by Natalina Recine , Hotel Management
Dear Jose We would like to thank you for all your positive feedback on your stay with us and are happy you enjoyed our services; your positive feedback will help motivate our team to keep up the good work. We hope to have the privilege to welcome you again soon. Natalina Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
Lovely room. Comfortable. Has a light up vanity mirror.
Comment from Hotel Management
Jan 8, 2018 by Natalina Recine , Hotel Management
Dear Guest We would like to thank you for all your positive feedback on your stay with us and are happy you enjoyed our services , your positive feedback will help motivate our team to keep up the good work . We hope to have the privilege to welcome you soon Have A Wonderful Holiday Season Natalina Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Hotel has a good location

Posted Jan 6, 2018
The hotel room smelled of smoke even when we got a “non-smoking room”. The front desk staff was somewhat helpful, but at times sassy and slightly rude. The keys to our rooms continuously stopped working throughout our stay for no reason even when kept away from electronic devices. Of only a two night stay we had to get our keys fixed 4 times. If you are looking for a cheap place to stay with your friends for a couple nights it is perfect but for longer than two nights I would stay somewhere else.
Comment from Hotel Management
Jan 10, 2018 by Vlad, Hotel Management
We would like to thank you for all your feedback on your stay; your comments will help us improve our services. We hope to have the privilege to welcome you soon. Vladimir D. Front desk Supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely accommodation for good rate

Posted Jan 4, 2018
Clean, quiet and comfy. Can't ask for much more . I would recommend to others
Comment from Hotel Management
Jan 5, 2018 by Vlad, Hotel Management
We would like to thank you for all your positive feedback on your stay with us and are happy you enjoyed our services; your positive feedback will help motivate our team to keep up the good work. We hope to have the privilege to welcome you soon. Vladimir D. Front desk Supervisor.