Ratings based on 2,254 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vanvouver, BC

Great location? Very helpful staff, great breakfas

Posted Oct 16, 2017
Really loved this hotel! Great looking, close to everything and really good breakfast either continental or American
Comment from Hotel Management
Oct 17, 2017 by Lucie M, Hotel Management
Dear Steven, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Fergus ON

Would definitely stay again

Posted Oct 14, 2017
Pros: Character, location, comfort.
Cons: Service in restaurant - breakfast service was appalling! Would not try it for dinner due to this.
Location: See above
Our room was lovely and well appointed. The louvered doors between the bedroom and bathroom were an interesting feature. Staff very service-oriented. Location right across the street from the Peel subway station was great, as was the fact it's an easy walk to much of downtown. The only downside was the dining room for breakfast and we were told that it's under separate management. The service was excruciatingly bad although the breakfast itself was fairly good (we only had the continental buffet). We spoke with other customers around us and they were also unhappy - an hour before their breakfast was delivered and then it was cold!. We complained to the restaurant staff and to the hotel staff and hope this is remedied. We do not like to have to leave the hotel for breakfast. The hotel deserves a much better level of food service for its clients.
Comment from Hotel Management
Oct 14, 2017 by Lucie M, Hotel Management
Dear Pat, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. I would also like to sincerely apologize for your experience at the restaurant Bistro L`aromate located in the hotel. The hotel and the restaurant are two different administrations, but I will make sure to send your comment regarding you experience to the owner of the restaurant. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb hotel

Posted Oct 11, 2017
Nice hotel really close to downtown. The room is spacious.Comfortable bed also.
Comment from Hotel Management
Oct 14, 2017 by Lucie M, Hotel Management
Dear Pete, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

First visit to Montreal.

Posted Oct 10, 2017
Pros: Centrally locate. Can easily walk to everything.
Cons: Breakfast included. Better space for couples to congregate.
Location: Walk couple blocks to restaurants, underground city, information center, double decker city on/off bus tours, metro ($6 round trips/person).
St Martin nicely located in walking distance to restaurants, shops, metro, underground city entrance and information center with Double Decker bus trips around the city. Room 2 Queen beds nice but no room for separate chair/table. Staff very helpful in finding area restaurants and making reservations along with taxi rides. Breakfast available through adjoining Bistro but little pricey. Some odd occurrence during our stay with construction on side walk outside hotel and construction company cutting through power line. Would have liked to had access to an area where multiple couples could have sit to socialize outside the rooms but not available. All in all had a lovely time and would recommend the hotel to others. Enjoyed the visit to Montreal. A taste of Europe with English speaking, less travel hassle and Old/New city appeal. Great time had.
Comment from Hotel Management
Oct 14, 2017 by Lucie M, Hotel Management
Dear Mel, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Montclair, VA

Great location, superior accomodations

Posted Oct 2, 2017
Pros: The pool was a great treat, very small but private and a perfect place to unwind in the late afternoon.
Cons: The construction was a distraction and made it difficult to use the sidewalks nearby, but it looked like it was almost wrapped up.
Location: Close to the tourism info centre. The Barbie Expo was neat. Check out the Cathédrale Marie-Reine-du-Monde just a few blocks from the hotel, gorgeous!
Wonderful hotel. It felt like having our own private space in the midst of the beautiful city. Great location, helpful staff. Everyone was multilingual. Assistance was given but not intrusive. Beautiful and comfortable room. The location was terrific to serve as a home bases for our visit.
Comment from Hotel Management
Oct 2, 2017 by Lucie M, Hotel Management
Dear Jean, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Oct 1, 2017
The hotel & staff were wonderful. we will definitely come back.
Comment from Hotel Management
Oct 1, 2017 by Lucie M, Hotel Management
Dear Johna, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Excellent boutique hotel in downtown Montreal

Posted Sep 30, 2017
Beautiful hotel in downtown Montreal. The rooms are beautifully appointed. The staff is very courteous and helpful. Great location near the hop-on hop-off bus office, shopping, museums and restaurants. We really enjoyed our two nights there.
Comment from Hotel Management
Oct 1, 2017 by Lucie M, Hotel Management
Dear Kris, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint Louis, MO

Nice boutique hotel close to the metro

Posted Sep 28, 2017
Loved this hotel. Room was spacious, comfortable, and clean. Great huge bath tub to relax in after a day walking in the city.
Comment from Hotel Management
Sep 29, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Excellent hotel

Posted Sep 23, 2017
We highly recommend this hotel! We stayed one night and will be sure to stay there again in the future. The beds are extremely comfortable and the staff are very accommodating. There is also an excellent restaurant on site and the menu is excellent.
Comment from Hotel Management
Sep 23, 2017 by Lucie M, Hotel Management
Dear Tom, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Fantastic downtown location

Posted Sep 22, 2017
Second tine staying here. Perfect for couples or singles who want to be downtown. Great staff, great room, great pool. Nothing bad to say about this place.
Comment from Hotel Management
Sep 22, 2017 by Lucie M, Hotel Management
Dear Bob, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,