Ratings based on 2,194 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from NJ

Very nice hotel in great downtown location

Posted Aug 16, 2017
Pros: Location, staff, room cleanliness
Location: Good downtown location. Lots of restaurants and bars nearby.
We were very pleased with our stay at Le St-Martin Hôtel Particulier. The hotel is located downtown and within walking distance to many restaurants and things to do. Hotel staff was very friendly and accommodating. I would definitely consider staying here again if I return to Montreal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Beautiful boutique Hotel, centrally located!

Posted Aug 11, 2017
Pros: Clean, cozy and rooms were beautiful! Rooftop pool is cool!
Location: Old Montreal is only about 1.5 miles away, two subway stops to Notre Dame. Subway is only two blocks away and will take you anywhere in the city.
Comfortable, clean hotel, centrally located in downtown Montreal. Would definitely recommend to others traveling to Montreal. Great place to stay!
Comment from Hotel Management
Aug 12, 2017 by Dario - Night Audit, Hotel Management
Hello, Thank you for choosing Le St-Martin Hotel for your stay in Montreal, we are very glad everything was to your liking. Hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, Ky

A perfect getaway.

Posted Aug 10, 2017
Close to the metro. Great shopping and restaurants nearby. Bring your own bubble bath soap for the in the room tub. Loved the free apples in the lobby. Libe this town and this hotel is one of the best I've stayed in!
Comment from Hotel Management
Aug 12, 2017 by Dario - Night Audit, Hotel Management
Hello, Thank you for choosing Le St-Martin Hotel for your stay in Montreal, we are very glad everything was to your liking. Hope to see you again in the future.
4 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Posted Aug 2, 2017
Hotel staff were very professional and prompt to help. Room was very clean and felt luxe. The suite included a deep soaker tub which was relaxing. The only issue was that the bathroom had a wall made of sliding doors (shutter style) overlooking the bedroom area. This"open style" impeded privacy and would be troubling to anyone concerned with noise coming from the bathroom. Overall, a great hotel in a fantastic location!
Comment from Hotel Management
Aug 3, 2017 by Lucie M, Hotel Management
Dear Jules, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from gatineau/Aylmer sector

Beautiful Hotel with amazing staff

Posted Jul 29, 2017
We stayed for a couple of nights as I was in Montreal for treatments for my MS at the Hospital. I go every 3 months now instead of if every month. Much better and it gives my husband and I a mini vacation when my time to go. We look forward to trying some hotels I have wanted to stay at. The St-Martin is just beautiful the outside pool was a nice surprise. It is heated and the tiles all around the pool are heated as well and with all the tropical foliage and lights for night swimming just made it very special. My only regret was using the restaurant the service and wait staff were rude and never cleaned up our plates after going back up to the breakfast buffet. But please the hotel and staff go above and beyond.. loved our stay.. 💜
Comment from Hotel Management
Jul 30, 2017 by Lucie M, Hotel Management
Dear JoAnne, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We do apologize that you felt your meals at our adjoining restaurant weren`t to your liking. The hotel and the restaurant are two different administrations, but we will make sure to send your comment regarding you experience to the owner of the restaurant. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2017
Wonderful stay in Montreal! Clean room and very friendly staff! Would recommend!
Comment from Hotel Management
Jul 25, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, good location

Posted Jul 22, 2017
Booked this hotel on Expedia and was quite impressed with the staff at the front desk and the room. The hotel is in a great location and the room was relatively clean. A couple of things that I was disappointed about was That the soaker tub was not cleaned prior to our arriving as there was a talc ring around it and even after we had "used" it and was not washed throughout our stay (1 week) the first two nights I had to call for face clothes as none was put in the room and after that we did get two ( small cry from the 6 that was in there when we first arrived). There's no vending machine and the only snacks you'll find without buying them at the store yourself are the ones on a shelf by the mini fridge which you will spend a small fortune on. The room was nice a because the location was so good and front desk staff so nice I'd consider staying again
Comment from Hotel Management
Jul 25, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
3 out of 5
by A verified traveler from ottawa

Posted Jul 21, 2017
Pros: Close to downtown
Cons: Customer service, attitude of the front desk staff, also check in time could bena bit earlier.
The hotel is nice , for the price I was expecting a more welcoming experience, the doorman very pleasant, front desk reception - very snotty. The room is ok, tv old and bad quality picture, not evryone will appreciate the blinds seperating the beds to the washroom. Pools is extremely small.
Comment from Hotel Management
Jul 31, 2017 by Rossella, Hotel Management
Dear Guest, Thank you for sharing your experience with us. We apologize if your stay was not everything you expected. Your experience was not a typical experience and we do hope to welcome you back for a better stay next time. Please feel free to contact me directly. Best Regards, Rossella Rao Room Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Laguna Woods

Very nice hotel, close to Metro and train station

Posted Jul 20, 2017
Pros: The hotel was in the center of the city and it was helpful for accessing the Grey line, the train as well as the metro.
Cons: Had no problems.
Location: Metro was across the street and we used it to visit Old Montreal, the Olympic Village where the planetarium, biodome, botanical gardens, etc.
The hotel is tasteful, employees polite and helpful and the restaurant very tasty. We visited most top sites in Montreal, also went to Quebec City and took the train to Ottawa for the day. All worth it. You can purchase a metro card at the airport, take the 747 bus to downtown area and then use the same card to ride the metro. If you renew the card, remember to do it near the end of the expiration time as to not lose opportunity. We purchased for two days as on the third day we would be gone, and then renewed again a few days later as we needed it for the 747 bus back to the airport. Also took a baking class at Lincoln Apartment Bakery, it was well worth our time. We chose scones and carried away several small boxes which we then ate for breakfast two more mornings. They were delicious. The metro station was close to the class and we walked only a couple of blocks and easily found the address.
Comment from Hotel Management
Jul 22, 2017 by Lucie M, Hotel Management
Dear Carol, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Wonderful Stay in Montreal

Posted Jul 19, 2017
This is a very nice place to stay in Montreal. Convenient to everything! Rooms are spacious and clean. Only two minor negatives- there was heavy construction going on right outside our room (not the fault of the hotel); also, the bathroom only had a sliding "shutter" closure, so not a lot of privacy. Staff was fantastic, the pool was absolutely perfect after a day of sight-seeing, and the hotel was overall wonderful!
Comment from Hotel Management
Jul 20, 2017 by Rossella Rao, Hotel Management
Dear Guest, We appreciate you taking the time to make us aware of your delightful experience at our hotel during your recent visit to Montreal. We're happy you enjoyed our rooms, as we like to make our guests feel as though they`re in their home away from home. We pride ourselves in customer service, and we're so happy to read that our staff was great during your time with us. We will be sure to pass on your kind comments. Thank you again, and we look forward to welcoming you back soon. Regards, Rossella Rao Room Division Manger