Ratings based on 1,961 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Awesome service, very professional, room were spacious.
Comment from Hotel Management
Dec 10, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Lovely hotel

Posted Dec 8, 2017
Had a lovely weekend. Great location. Restaurant staff was very accommodating. Valet service was very efficient. Third visit and will return!
Comment from Hotel Management
Dec 8, 2017 by Lucie M, Hotel Management
Dear Paula, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great hotel, all was positive

Posted Dec 3, 2017
Great hotel and great location in the city. You really won't go wrong staying here. Rooms are really good, nice size, quiet. Everything is clean and well maintained. Staff are very helpful.
Comment from Hotel Management
Dec 4, 2017 by Lucie M, Hotel Management
Dear Sunny, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from leominster ma

great downtown hotel

Posted Nov 27, 2017
staff friendly, helpful. hotel is located in heart of city and location can not be beat. highly recommend
Comment from Hotel Management
Nov 27, 2017 by Lucie M, Hotel Management
Dear Michael, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
Hotel is great. Attached restaurant is terrible with terrible service. Solo guests seem to be not important.
Comment from Hotel Management
Nov 22, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your feedback. We would like to apologize for the service you received at the restaurant Bistro L'Aromate located in the hotel. The hotel and the restaurant are two different administrations, but we will make sure to send your comment regarding your experience to the owner of the restaurant. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Couples
by A verified traveler

St-Martin Downtown Montreal

Posted Nov 19, 2017
Pros: The heated pool
Location: Near all majors activities and restaurants downtown Montreal
This hotel is very well located downtown Montreal. A heated pool is available all year round.
Comment from Hotel Management
Nov 20, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
5 out of 5
Recommended
for Families
by A verified traveler from Vancouver

luxurious and friendly hotel near McGill

Posted Nov 14, 2017
Great hotel for coming to Montreal to visit your student at University.
Comment from Hotel Management
Nov 14, 2017 by Lucie M, Hotel Management
Dear Trish, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was nice and close to the shopping district.

Posted Nov 13, 2017
They do charge $20 for a crib which I found to be surprising.
Comment from Hotel Management
Nov 14, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. Please be advised that we no longer charge for baby cribs. They are now complementary. We look forward to welcoming you again! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Markham, ON

Convenient location

Posted Nov 10, 2017
Pros: Hotel staff were friendly. Outdoor pool was a nice luxury even in November as it was heated. Fireplace in the main lobby was welcome in November.
Cons: Gym is quite small. Those who use the treadmill and who are tall are dangerously close to the ceiling.
Location: Great location. We were visiting our daughter who attends McGill so we were very close to the campus and her apartment. Shopping area nearby.
We were well located, close to the university campus and the shopping area. Rooms were small, but clean. The gym is quite small and offers only 3 pieces of equipment plus a weight machine. There is not much room to walk around the machines. The small outdoor heated pool is quite nice to relax in. Hotel staff are friendly. We didn't use the restauarant, however, that was conveniently located in the lobby.
Comment from Hotel Management
Nov 11, 2017 by Lucie M, Hotel Management
Dear Sharon, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
Only thing is when you have a room close to the street, it would be noisy, but room is clean and everything else is good
Comment from Hotel Management
Nov 8, 2017 by Lucie M, Hotel Management
Dear Anonymous, Thank you for your valuable feedback. We are very pleased to know you enjoyed your experience with us. We look forward to welcoming you again! Warm Regards,