Ratings based on 911 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 10, 2018
I had a great stay at the Residence Inn by Marriott Montreal Downtown when I was in Montreal in December 2017. I didn't have anything that needed to be addressed by the front desk but all the staff were very nice. The hotel is located downtown near Peel station so transit and other points of interest are not far away.
Comment from Hotel Management
Jun 17, 2018 by Alejandra Recavarren - Guest Service Supervisor, Hotel Management
Bonjour, Thank you for taking the time to share your feedback with us. We are located downtown near many restaurants, bars and tourist attractions. Regards,
5 out of 5
by A verified traveler

Posted Jun 5, 2018
Comment from Hotel Management
Jun 9, 2018 by Alejandra Recavarren - Guest Service Supervisor, Hotel Management
Bonjour, Thank you for taking the time to share your thoughts with us! We hope to welcome you again in the future. Regards,
5 out of 5
by A verified traveler

Posted Jun 1, 2018
Great location parking was a bit further than expected but overall it will be oir number one choice when staying jn Montreal
Comment from Hotel Management
Jun 3, 2018 by Nickolas Bellemare - Guest Service Supervisor , Hotel Management
Bonjour Anonymous, Thank you for sharing about your most recent stay. You are correct in mentioning that the parking is offsite. As the hotel does not have it's own parking garage, we do business with one located on Metcalf street behind the hotel. For $28.74 taxes included, the guest may go in and out and as much as they please. We look forward to welcoming you back to our hotel.
5 out of 5
by A verified traveler

Posted May 30, 2018
Comment from Hotel Management
Jun 3, 2018 by Nickolas Bellemare - Guest Service Supervisor , Hotel Management
Dear Anonymous, Thank you for sharing about your most recent stay. We hope to welcome you back in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and decent place

Posted May 22, 2018
Clean and comfortable stay close to the down town shopping and you can walk anytime
Comment from Hotel Management
May 27, 2018 by Alejandra Recavarren - Guest Service Supervisor, Hotel Management
Bonjour, Thank you for sharing your feedback with us. We take pride in our housekeeping department and the excellent job they do at cleaning all of our rooms, we are glad to hear it didn't go unnoticed during your recent stay with us. Thank you for choosing us and we hope to see you again if your travels bring you back to the city! Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel choice 👍

Posted Apr 22, 2018
Our experience at residence inn was awesome. The rooms are beautiful, clean and the staff were very informative and polite. Breakfast was delicious and the location was perfect .
Comment from Hotel Management
Apr 22, 2018 by Alejandra Recavarren - Guest Service Supervisor, Hotel Management
Bonjour! Thank you for sharing your comments for your most recent stay at the Marriott Residence Inn Downtown Montreal. As we are located in the heart of the city, you will find everything close by; from restaurants and bars to shopping centers and tourist attractions! We are happy to hear you were satisfied with our spacious rooms and friendly staff and you were able to take advantage of the hot and cold buffet breakfast included in the room rate. We thank you for choosing our hotel and we hope to welcome you again! Regards,
5 out of 5
Recommended
for Families
by A verified traveler from ottawa

Posted Apr 20, 2018
Pros: Location, self service laundry, spacious rooms, excellent housekeeping
They let us check in earlier. Good breakfast every day.
Comment from Hotel Management
Apr 21, 2018 by Nickolas Bellemare -Guest Service Supervisor, Hotel Management
Dear paul, Thank you for taking the time and sharing your comments about your most recent stay at our property. We are happy to hear that you enjoyed the service and amenities at the hotel. The Residence Inn concept is designed as a long term stay concept. This means all the rooms have a more spacious layout when compared to a standard hotel room. Our hot & cold buffet breakfast included for all of our guest's has a variety of choices to please everyone. From eggs, sausages, assorted pastries, fresh fruits, and a make your own waffle station to choose from, this makes a great start to your day in Montreal. We look forward to welcoming you back on your next visit to Montreal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara

Convenient location

Posted Apr 12, 2018
Tenth time visiting Montreal. First time staying this hotel. We really like it. A minute from Metro station. Nice spacious room. I had a problem with a pillow. Woke up neck pain first morning. Asked for a different kind and a staff came to our room with 4 different pillows to choose from. Problem solved quickly. We will stay this hotel again.
Comment from Hotel Management
Apr 22, 2018 by Nickolas Bellemare -Guest Service Supervisor , Hotel Management
Dear BH, Thank you for taking the time and sharing your comments about your most recent stay at our property. We are happy to hear that you enjoyed the service and amenities at the hotel, as well as that housekeeping was able to arrange for you that you have the pillows that best suit your needs. The Residence Inn concept is designed as a long term stay concept. This means all the rooms have a more spacious layout when compared to a standard hotel room. We look forward to welcoming you back on your next visit to Montreal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Omemee, ON

Perfect location to explore Montreal

Posted Apr 9, 2018
Pros: Staff, location, room with kitchen
Cons: Breakfast running later for after a late night!
Location: Downhill from McGill, close to St. Catherine (shopping), metro (& underground paths) across the road, lots of restaurants, 20 min. walk to Old Montrea
I went to Montreal with my daughter for a weekend away. My son & his wife joined us for one night. We had a room with 2 double/queen beds and a fold-out couch. Plenty of room for all of us to sleep comfortably. Considering its location, it was quiet at night. The cleaning staff were wonderful & the desk staff were helpful & friendly. Everyone was fluent in English (as was everyone we met in Montreal). Breakfast was included in the room rate & we only took advantage of it on our last morning - it was pretty good - cereal, fruit, bagels (St. Viateur), eggs, bacon, toast, waffles (make them yourself on their waffle iron), yogurt. The only thing I would've liked better was breakfast running a little bit later. Excellent - would definitely go back.
Comment from Hotel Management
Apr 21, 2018 by Nickolas Bellemare -Guest Service Supervisor, Hotel Management
Dear Jacquie, Thank you for taking the time to share about your most recent experience at our property. We are happy to see that you enjoyed the service and amenities of the hotel. You are correct in mentioning our location. Being in the heat of downtown, this means we are walking distance from many shops, restaurants, attractions. What better way to start your day of exploring the city than with our complimentary hot & cold buffet breakfast included for all of our guest. We thank you once more for choosing the Residence Inn and look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Home away from home.

Posted Mar 29, 2018
Pros: Clean, bright, friendly staff.
Location: Perfectly located next to a top notch pizza place and a top notch breakfast place. Walking distance to pretty much anything else you need.
Nice hotel. Close to all amenities. Awesome staff.
Comment from Hotel Management
Apr 2, 2018 by Nickolas Bellemare- Guest Service Supervisor, Hotel Management
Dear Anonymous, Thank you for taking the time to share your kind words about your most recent stay at out property. We are happy to hear that you enjoyed the amenities and service of the hotel. You are correct in mentioning our central location. Being in the heart of downtown makes the hotel minutes walk from many restaurants, attractions, museums, and shops. Thank you once more for choosing the Residence Inn by Marriott Montreal Centre-ville.