Ratings based on 133 Verified Reviews

4.9 out of 5
95% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
An incredible experience from initial check in to check out. Exceptional and attentive staff.
Comment from Hotel Management
Jan 2, 2018 by The Ritz-Carlton Montreal Team, Hotel Management
Dear Guest, We thank you for your feedback, and are pleased that you enjoyed your stay with us! We hope that you will visit us again in the near future! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from oregon

If I could give it 10 stars I would

Posted Dec 28, 2017
We stayed here over the Christmas holidays and couldn't be more pleased with our accommodations and the attention of the staff. They spoiled us for any other hotel in future. We've taken our 9 year old to some nice places but she was so impressed with her stay she wrote a thank you card to the staff. If you haven't stayed here, you're missing out! A big shout out to Audrey for making this a magical Christmas and one we won't forget. We will be back!
Comment from Hotel Management
Jan 2, 2018 by The Ritz-Carlton Montreal Team, Hotel Management
Dear B., We're so pleased to have created a wonderful experience for you and your little girl! We'll make sure to pass on your delightful comments to Audrey, and look forward to having the opportunity of welcoming you back in the near furure! Best wishes for the New Year,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
The hotel staff was incredibly thoughtful and professional. They exceeded all expectations.
Comment from Hotel Management
Dec 6, 2017 by Francois, Hotel Management
Hello, Thank you for your feedback. We really appreciate your comment. Do not hesitate to contact us for any kind of further information. Have the best day,
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Love this hotel!

Posted Oct 30, 2017
Pros: Large, newly renovated rooms, great bathroom!
Location: Good downtown location, near shopping restaurants.
This is the original Ritz Carlton that was completely renovated a few years back. It feels like a small boutique hotel. The staff was very friendly and attentive. The rooms were beautiful. We had a great brunch at Maison Boulud!
Comment from Hotel Management
Nov 30, 2017 by Francois, Hotel Management
Hello Li, Thank you for your feedback. We really appreciate it. Have a good day and please let us know if there is anything we can do for you, Best Regards,
5 out of 5
by JON G.

Perfection

Posted Oct 12, 2017 on Hotels
Everyone at the Ritz was so kind and we only wish we could have stayed longer.
Comment from Hotel Management
Nov 27, 2017
Hello Jon, Thank you for your feedback. It is highly appreciated. Have a good day and please let us know if there is anything we can do for you, Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Expensive but great

Posted Sep 3, 2017
Enjoyed our stay EVERYTHING was top notch Food, room, comfort no complaints at all
Comment from Hotel Management
Sep 8, 2017 by Aymeric, Hotel Management
Thank you so much for staying with us. We hope to see you soon at the Ritz-Carlton Montreal.
3 out of 5
by Marian

Several problems

Posted Aug 25, 2017 on Hotels
Hard to fault this hotel but it is the little things that matter. The first impression is so important. It is very rushed on the street. Make sure you have everything ready to go when you pull up because the doorman does not give you time to gather your things. Registration took forever and the room wasn't ready. Clearly they rushed through the process. The bathroom is spectacular. BUT only mirror in the room is in the bathroom. Coffee machine didn't work. Registration area is very crowded because checkin process takes too long and staff is easily overwhelmed. Location is excellent for shopping and restaurants..
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall great experience

Posted Aug 2, 2017 on Orbitz
Well-trained, courteous staff. Pool and roof terrace area are beautiful. Room was very comfortable, bathroom modern and comfortable also.
Comment from Hotel Management
Aug 4, 2017 by Aymeric, Hotel Management
Thank you so much for staying with us. We hope to see you soon in Montreal.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel in Montreal

Posted Jul 24, 2017
Fantastic hotel in great location with a super helpful staff!
Comment from Hotel Management
Jul 28, 2017 by Aymeric, Hotel Management
Thank you so much for staying with us Mike and thank you for sharing your Ritz-Carlton Montreal experience. We hope to see you soon!
5 out of 5
by Marc

Wonderful!!!

Posted Jul 19, 2017 on Hotels
The hotel and staff were both terrific!!! Hotel was beautiful and clean, the staff was very accommodating and helpful with all that we requested!! Would definitely recommend and stay here the next time we visit Montreal! The Ritz Carlton- Montreal made our trip very enjoyable!!
Comment from Hotel Management
Jul 21, 2017
Thank you so much for selecting the Ritz-Carlton Montreal and for sharing your experience. We hope to see you soon Marc in Montreal!