Ratings based on 1,148 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bulgaria

Nice hotel, in the centar of the city.

Posted Sep 20, 2017
Really good service! support us to rent a car and whatever we wanted. wonderful breakfst. kind staff. lots of conveniences
Comment from Hotel Management
Sep 21, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, We appreciate the time you took to post your recent comments from your stay at our hotel. Thank you for the kind words and compliments of our staff. We hope to see you in the near future. Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Retirement celebration

Posted Sep 19, 2017
Pros: Location, and cleanliness.
Cons: The noise from other guests, especially slamming room doors, was inconsiderate and unfortunate.
Location: Easy access to restaurants, music venues, and shopping.
Excellent access to all downtown locations and an easy walk to Old Montreal.
Comment from Hotel Management
Sep 21, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests. We are looking forward to welcoming you back to Sofitel Montreal. Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for Montreal getaway

Posted Sep 18, 2017
This hotel is perfectly located for a weekend trip to Montreal, staff are excellent, and so is the food!
Comment from Hotel Management
Sep 21, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your four days visit to Montreal. We love to hear that you enjoyed the property and were well taken care of by our staff. We will all look forward to having you back again soon. Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas texas

Perfect location

Posted Sep 15, 2017
Pros: It is quiet and comfortable but located in the middle of everything great about Montreal.
Location: Shopping, art museum, McGill university, metro, theaters, restaurants
Everything was wonderful. The staff were very friendly and helpful. The food in the dining room was excellent. The location is perfect!
Comment from Hotel Management
Sep 21, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for taking the time to write a review following your stay with us. I am glad that you got to experience the high level of service our ambassadors deliver day after day. We appreciate your feedback and hope to welcome you back to the hotel very soon. Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from washington DC

Marvelous!

Posted Sep 13, 2017
very clean Hotel , its not that close to downtown but in general great hotel.
Comment from Hotel Management
Sep 13, 2017 by Marc Pichot, General Manager, Hotel Management
Dear Libra206, Thank you very much for writing a review regarding your recent stay with us. I was so glad to read how much you enjoyed the service and the amenities we offer. We appreciate your feedback and continued support of the hotel! Marc Pichot, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Superior service

Posted Sep 12, 2017
Hotel staff at all stations were attentive and determined to accomplish your wishes. Hotel was spotless overall. The gym facility was clean and well appointed with details for your comfort and needs. Overall a superior hotel and great experience.
Comment from Hotel Management
Sep 13, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home during your visit to Montreal! We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Sofitel Montreal Golden Mile, thank you for taking the time to review your experience and we will all look forward to having you back again soon! Marc Pichot, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
Pros: The room was great, and the shower was nice. Concierge was terrific.
Cons: they could use a better grade of toilet paper for the quality of this hotel
The hotel was terrific.The room was great and super clean. Loved the bathroom, the staff was extremely friendly and helpful, especially the concierges.
Comment from Hotel Management
Sep 11, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for taking the time to write a review following your stay with us. I am glad that you got to experience the high level of service our ambassadors deliver day after day. It is these little custom touches that make a stay at Sofitel Montreal so enjoyable for our guests. We have passed on your feedback to our team. We appreciate your feedback and hope to welcome you back to the hotel very soon. Marc Pichot, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Great location. Hotel staff very attentive to needs. Room modern, large, clean. On site restaurant very nice.
Comment from Hotel Management
Sep 5, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for taking the time to share your comments concerning your stay at Sofitel Montreal Golden Mile. We will look forward to welcoming you again! Sincerely, Marc Pichot General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Am very disappointed in Expedia

Posted Sep 4, 2017
Location: I will make my own reservations in the future.
Reserved thru expedia a "king" room with a rollaway because a 2bed room was not available. When we arrived we were told there were no rollaway. -no other available room. The hotel had no notice from expedia re a rollaway request. After checking nearby hotels for availability the manager "found" an available 2
Comment from Hotel Management
Sep 6, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for reviewing your experience! We are happy to hear that you enjoyed your stay in our proprety! We are also sorry about the situation during your check in. We will look forward to welcoming you again! Sincerely, Marc Pichot General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
Our second stay. Staff excellent. Room smaller than last time, but clean and comfortable.
Comment from Hotel Management
Sep 5, 2017 by Marc Pichot, General Manager, Hotel Management
Bonjour, Thank you for choosing us as your home away from home for your second visit to Montreal. We love to hear that you enjoyed the property and were well taken care of by our staff. On behalf of the Sofitel Montreal Golden Mile team, thank you for taking the time to review your experience and we will all look forward to having you back again soon. Sincerely, Marc Pichot General Manager