Ratings based on 640 Verified Reviews

4.4 out of 5
87% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jun 4, 2018
The hotel is a great facility in a good location. The issue is the treatment recieved from the front desk when checking in. We arrived on a red eye flight and requested an early check in, understanding that we would not necessarily be placed in a room right away. We had to wait around four hours to get a room and was told that we were placed on priority. Four hours does not suggest priority. I would think having guests sit in the reception area ready to fall asleep would increase the sense of urgency, but it did not. It was after we called and requested to speak to a manager, who we never actually got on the line that we were approached and told the room was ready.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2018
No complaints regarding hotel, was a bit above my budget but I liked the comfort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2018
every thing was good but the break fast it wasn’t good.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Beds need overhaul

Posted Apr 8, 2018
Nice and clean, very upper class hotel for the price. Valet was easy in front of the hotel door, although no signs were there so I had to circle the building once. An awning of some sort to let you know that you can park and avoid rain/snow would've been real nice. Beds were too soft for my taste. Breakfast was excellent, especially for free, and didn't need to go through the hassel of checking the roster, room keys, and etc.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the downtown are

Posted Apr 6, 2018
Great hotel, great views, great rooms, great staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice to be back

Posted Apr 2, 2018
Our go to hotel when staying in Montreal. Always enjoyable. Luv the rooms, and the location close to Old Montreal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Moncton NB

Nice close to downtown

Posted Mar 26, 2018
Pros: Spacious rooms and trend environment
Cons: Everything was fantastic.
Location: Shopping and close to many restaurants.
Fabulous room, close proximity to Bell Centre, restaurants and shopping
5 out of 5
by A verified traveler

Great concierge services

Posted Mar 21, 2018 on Hotels
The concierge personnel are wonderful- esp. Sophie, Mira, very thoughtful and considerate. They helped me with my rental car booking due to cancelled flight and helped me with printouts!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2018
Relaxing stay, convenient location to shopping and restaurants
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2018 on Hotels