Ratings based on 2,012 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg, mb

Nice hotel, close enough to broadway to walk

Posted Oct 23, 2017
Expedia needs to update the cost of facility fee to $12.
Comment from Hotel Management
Oct 23, 2017 by Kali, Hotel Management
Thank you Jacquie for the important feedback. We will follow up on updating the cost of the facility fee. I apologize for any inconvenience this caused you. It's great to see the four star review. Please come back and see us soon. Kali Meyer
5 out of 5
Recommended
for Everyone
by A verified traveler from Centreville, VA

Great hotel close to the center of Broadway

Posted Oct 23, 2017
Pros: I like the location.
Cons: No improvements needed.
Location: We enjoyed it was on Broadway. We had a great time at Nissan Stadium for the Titans primetime game and the places to eat were close and delicious!
My husband and I stayed here for a long weekend. The location of the hotel was good, right on Broadway but far enough to avoid the loudness of the center. Close to all major locations. The shuttle is great as it runs until 11:30pm. I would recommend to all.
Comment from Hotel Management
Oct 23, 2017 by Kali, Hotel Management
Hello Kathy, Thank you for reviewing our great location. We are perfect for the downtown music venues as well as the Gulch area. Please come back and see us soon! Kali Meyer Director of Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel very close to everything!

Posted Oct 13, 2017
It was great thanks for everything! Also, thanks for the suite upgrade!
Comment from Hotel Management
Oct 15, 2017 by Kali, Hotel Management
Thank you for the 5 star feedback! Please come back and see us soon. Kali Meyer Director of Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Close to Broadway but not too close

Posted Oct 12, 2017
The staff was very nice. Room was ready very early on our check in day. It was within walking distance of all The excitement on Broadway and the stores and restaurants in the Gulch. Perfect trip!!
Comment from Hotel Management
Oct 15, 2017 by Kali , Hotel Management
Thank you Sue for providing such a stellar review on our property. We have a great staff and excellent location for both the Gulch and the downtown music district. Thank you! Kali Meyer
3 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

overall a fair choice

Posted Oct 8, 2017
Convienent to downtown, about 5 blocks from the honky tonks, staff were extremely nice. Breakfast was only until 9:30 on weekdays, which might work if you are there for business, but not for adult vacations. AC in room was noisy and didn't cool very well. Hotel rooms need updating. Reasonable price for location. No on site dining options.
Comment from Hotel Management
Oct 15, 2017 by Kali, Hotel Management
Hello Jan, Thank you for your valuable feedback on our property. We strive to exceed our guests' expectations and will work had to make the needed suggestions for improvement. Please consider us on your next visit to Nashville. Thank you, Kali Meyer Director of Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from Pearl River NY

Great hotel near all the action.

Posted Oct 4, 2017
Great front desk staff especially Emma for all her wonderful graciousness and help solving some minor problems and also the shuttle driver Carlos who always wanted to make sure that we were happy and pointed out some great spots to go to.
Comment from Hotel Management
Oct 15, 2017 by Kali, Hotel Management
Hello Mike, Thank you for your feedback on our property! Emma and Carlus are just a couple of examples of our wonderful staff. Thank you, Kali Meyer Director of Front Office
5 out of 5
Recommended
for Families
by A verified traveler from Tacoma, WA

Staff was accommodating to our early arrival.

Posted Oct 1, 2017
Pros: Great location and staff.
Cons: Our room was missing a chair, footstool and table that our traveling companions rooms had. It was missed as the only place to sit was a deskchair.
Location: Awesome location ... six blocks to all the bars and restaurants that make Nashville Music City!!
Following a red eye flight that got us into town three hours before check in, the staff did everything they could to get us in early and after 45 minute we had our side by side requested rooms. Nice afternoon get together with snacks was greatly appreciated. Free breakfast in the really LARGE room was wonderful. Too often, you are crammed into a small room and all the guests feel the need to push their way in and around to get tables, secure coffee, etc. So glad you have created a better way to enjoy a meal!!
Comment from Hotel Management
Oct 1, 2017 by Kali, Hotel Management
Thank you Lynn! From the friendly staff, the large breakfast area, to the great location, the Holiday Inn Express Nashville Downtown Conference Center is a perfect choice. Our apologies in regards to the lack of additional furniture in the room. They vary based on the design of the room. Kali Meyer
4 out of 5
Recommended
for Everyone
by A verified traveler

PERFECTLY LOCATED FOR DOWNTOWN EVENTS

Posted Sep 29, 2017
Pros: LOCATION
Cons: UPDATE BATH ROOMS
Location: PERFECT OT DOWNTOWN NASHVILLE
KALI MEYER DIRECTOR OF FRONT OFFICE DID A GREAT JOB SHE GOES ABOVE AND BEYOND TO MAKE YOUR STAY A GREAT ONE
Comment from Hotel Management
Oct 1, 2017 by Kali, Hotel Management
Hello, Thank you so much! It is important that you are able to enjoy your stay while you are traveling. We are working on updating our guest rooms. On your next trip to Nashville, please reach out to me so that I get you in one of the rooms with the updated bathrooms. Kali
4 out of 5
Recommended
for Couples
by A verified traveler from Boston

Location was good, shuttle bus was very helpful.

Posted Sep 27, 2017
Pros: Location and free shuttle bus service. Friendly Staff!
Cons: The breakfast!
Location: So much to do! You would have to venture out and experience for yourself. Grande Old Opry is a must!
It was a wonderful trip. Weather was hot but air condition was everywhere! Hotel staff were friendly and helpful. Rooms were clean. The breakfast was just okay, not much flavor to the food. The shuttle bus was a great way to get around.
Comment from Hotel Management
Oct 1, 2017 by Kali, Hotel Management
Hello Colleen! Thank you so much for taking the time to write this great review. From the friendly staff to the great location, the Holiday Inn Express Nashville Downtown Conference Center is a great choice for any Nashville stay. Please come back and see us soon. Kali Meyer Director of Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Nice Hotel and within walking distance to bars!

Posted Sep 25, 2017
Pros: Clean.
Cons: Outdoor pool could use heater!!
Location: This hotel is on Broadway !!!! Just 3-4 blocks of walking to Ryman and all bars.
Walking distance to all bars on Broadway and to Ryman Auditorium. Clean and great breakfast. Evening happy hour also served free food. Nice pool too. Car was is covered garage (fee charged). Would stay again here - well worth it.
Comment from Hotel Management
Sep 27, 2017 by Kali, Hotel Management
Hello Meka! Thank you for the great feedback of the Holiday Inn Express Nashville Downtown Conference Center. Kali Meyer Director of Front Office