Ratings based on 1,569 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

5 star service

Posted Feb 19, 2018
Outstanding customer service! We were treated like royalty
5 out of 5
Recommended
for Everyone
by A verified traveler from East TN

Great Hotel. Walking Distance to Bridgestone Arena

Posted Feb 9, 2018
Love this place! Beautiful, classy, and a great place to stay. Only complaint $40 to park!!! That’s a little ridiculous. For people staying there this should not be so expensive.
Comment from Hotel Management
Feb 9, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Feb 5, 2018
Everything was great but the location was even greater! We were able to walk wherever we wanted to go downtown.
Comment from Hotel Management
Feb 5, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Bridgestone Arena

Posted Feb 4, 2018
Staff, location, food, and room are outstanding! Room is beautiful and overlooks the downtown. It is super convenient to get to Bridgestone Arena. The staff is extremely hospitable!
Comment from Hotel Management
Feb 5, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler from pcb

Posted Feb 2, 2018
Nice place just a little pricey . Room was clean and overall everything was perfect. I would stay again
Comment from Hotel Management
Feb 2, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler from tampa,fl

Perfect location clean comfortable hotel

Posted Jan 29, 2018
Definitely recommend this hotel , we were celebrating our 15 year anniversary and the staff made it a memorable trip.
Comment from Hotel Management
Jan 29, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler from memphis, Tn

Posted Jan 24, 2018
Lovely staff and great location. Very comfortable and large hotel. Has everything you need. We were in town for one night for my daughters college interview at Vanderbilt. Complimentary hotel shuttle was nice. Driver was so friendly and pleasant. I will definitely stay here again
Comment from Hotel Management
Jan 24, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Hotel was beautiful

Posted Jan 22, 2018
the hotel was beautiful and had great amenities. Bobs steakhouse was delicious and convenient. The bar was active and had great music, great food and beautiful outside seating. The country music hall of fame was amazing and and easy walk inside the hotel. They had 2 other restaurants as well. We enjoyed their beautiful state of the art gym and pool. The staff was amazing and so accommodating. Steve at the concierge couldn't have been more helpful and Robert was available to drive us anywhere with in a 3 mile radius as a convenience. The location of the Omni was also in just walking distance to Broadway. Where it was all happening. I would definitely recommend this hotel to anyone.
Comment from Hotel Management
Jan 23, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Posted Jan 21, 2018
We arrived early and our rooms were ready! Checked in was great!
Comment from Hotel Management
Jan 22, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!
5 out of 5
Recommended
for Everyone
by A verified traveler from North, Georgia

Nice place to stay.

Posted Jan 15, 2018
Very accommodating hotel. Great location with all the necessary convienences. I would definitely recommended for a weekend getaway. I will be back!
Comment from Hotel Management
Jan 17, 2018 by null, Hotel Management
Thank you for taking the time to review your recent stay with us. We know your time is valuable and we appreciate your feedback. We are delighted to know that you enjoyed your stay with us and look forward to your next visit to Music City!