Ratings based on 2,309 Verified Reviews

3.1 out of 5
58% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls, ON

Nice hotel walking distance to Broadway Street.

Posted Aug 20, 2017
Pros: Proximity to Broadway Street.
Cons: Bathrooms could be altered to include a fan, two sinks and vanities, one in the tub/shower/toilet area in addition to the one in the room.
Location: Right off the interstate across from the Tenessee Titans stadium...only 1000 steps to Honky Tonk Row.
We booked our room with Expedia prior to our stay. The hotel met our expectations! We wanted to park our vehicle and walk to wherever we wanted. Hotel was clean, staff was friendly and courteous, free tasty breakfast and free wifi. Great time in Nashville...will return.
Comment from Hotel Management
Aug 21, 2017 by General Manager, Hotel Management
Nancy, thank you for your amazing review. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. We value your feedback and will use it to ensure we are more consistent in our service levels. We thank you for your business and look forward to your next stay at Quality Inn Nashville Downtown. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Nashville

Posted Aug 19, 2017
It was fine. Did not use the pool. Never had time. Never had the breakfast- got up too late. The shuttle service was a little unorganized. One day are room was not cleaned but it was rectified. Staff was nice.
Comment from Hotel Management
Aug 19, 2017 by General Manager, Hotel Management
Diane, thank you for sharing your experience at Quality Inn Nashville Downtown. We are glad to read you had a good time and liked the service provided by our associates. We appreciate your observation in regard to the shuttle service and have made a note of the same. It was a pleasure hosting you, and we look forward to your return visit soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Very comfortable hotel & good area

Posted Aug 18, 2017
Our stay was very nice. Good location. Rooms were spacious & nice. Great breakfast bar ! It was nice to have the shuttle. But even the walk downtown wasn't far. We will be back.
Comment from Hotel Management
Aug 18, 2017 by General Manager, Hotel Management
Deb, we appreciate your feedback regarding your stay at Quality Inn Nashville Downtown. It’s a pleasure knowing you loved your spacious room and our location which made your stay enjoyable. We look forward to welcoming you back soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nashville

Location

Posted Aug 18, 2017
5 minute walk to downtown . Great staff! A definite return!
Comment from Hotel Management
Aug 18, 2017 by General Manager, Hotel Management
Jake, thank you for your stay at Quality Inn Nashville Downtown. We are delighted to read you loved our location which was convenient for your needs and the excellent service we offered. We can’t wait to welcome you back again soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Close to downtown at a great price!

Posted Aug 17, 2017
This hotel was perfect for our first trip to Nashville! It was far enough away that the price wasn't bad, but close enough to walk. The hotel offers a shuttle until 9pm every half hour which is nice because they drop you off at 1st and Broadway! It is right across the road from the Nissan Stadium and there is a walking bridge to cross the river. We typically took the shuttle to downtown and walked back after experiencing the bars!!
Comment from Hotel Management
Aug 18, 2017 by General Manager, Hotel Management
Kelsie, thank you for sharing your kind comments regarding your experience at Quality Inn Nashville Downtown. We are pleased you found us to be a good value and that our convenient location and complimentary shuttle worked out so well for you. We enjoyed hosting you and look forward to welcoming you back soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 17, 2017
The hotel was right across from Nissan stadium and a 15 min. walk across a pedestrian bridge to all the music. The hotel has a shuttle. Curt, at reception was excellent! He offered great suggestions. All the staff were wonderful and the place was very clean
Comment from Hotel Management
Aug 18, 2017 by General Manager, Hotel Management
Jim, thank you for being our guest at Quality Inn Nashville Downtown. We are glad to learn you enjoyed our convenient location and that our staff, especially the front desk associate left you with such a wonderful impression. Your feedback is much appreciated, and we hope to have the honor of hosting you again soon. Best Regards, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
the continental breakfast was way more than I expected! Hot food and plenty of choices.
Comment from Hotel Management
Aug 18, 2017 by General Manager, Hotel Management
Thank you for the generous review. We're so pleased to read how much you enjoyed our complimentary breakfast offerings. We will certainly share your compliments with our chef. Please visit us again soon at Quality Inn Nashville Downtown. Best Regards, General Manager
2 out of 5
by A verified traveler from Bronx, NY

Posted Aug 6, 2017
A positive stay was ruined when I found 4 roaches in my room during the two nights I was there.
Comment from Hotel Management
Aug 8, 2017 by General Manager, Hotel Management
Thank you for your feedback and for choosing to stay at our hotel. Our gusts should absolutely expect to enter into a clean, fresh and bug free room, we apologize. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future incidents. We are sorry and hope you will consider staying with us again. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, KY

Very close to concert venues

Posted Aug 4, 2017
Best kept hotel secret in Nashville! Decently priced, newly remodeled, good breakfast and a shuttle to get downtown to Broadway. We go to a lot of concerts in Nashville and we stay here every time!
Comment from Hotel Management
Aug 5, 2017 by General Manager, Hotel Management
Kim, It's great that you appreciated the value Quality Inn Nashville Downtown has to offer. Being just minutes from downtown, with newly renovated facilities, and complimentary breakfast we aim to provide our guests with all they need for a great stay, and we're glad to know we delivered. Thanks for your continued business, and we look forward to seeing you again soon. Best Regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Central NY

Nice hotel

Posted Aug 4, 2017
Pros: Location and cleanliness
Location: Great location to downtown Nashville.
Clean and modern hotel. You can tell it has just been remodeled with new carpets, paint and tile floors. Our check-in was great with an amazingly friendly and kind staff member. The hotel runs a shuttle to downtown which takes about five minutes. We walked back on the pedestrian bridge which I highly recommend. It's an easy 15 min stroll. I would definitely stay here again.
Comment from Hotel Management
Aug 17, 2017 by General Manager, Hotel Management
Thanks for the awesome feedback. We are thrilled to know our location was ideal for your trip and that you were impressed with all that we have to offer. It was such a pleasure hosting you at Quality Inn Nashville Downtown, and we look forward to welcoming you back soon. Best Regards, General Manager