Ratings based on 726 Verified Reviews

4.4 out of 5
85% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 17, 2019
Comment from Hotel Management
Apr 17, 2019 by Tricia M, General Manager, Hotel Management
Thank you so much for the recommendation
5 out of 5
by A verified traveler

Posted Apr 16, 2019
Staff was very friendly and helpful. Close to the falls
Comment from Hotel Management
Apr 17, 2019 by Tricia M, General Manager, Hotel Management
Thank you for the kind words - we do appreciate
5 out of 5
by A verified traveler from manchester, michigan

Posted Apr 16, 2019
Excellent location, the falls are literally across the street. Extremely friendly/helpful staff. Very clean hotel.
Comment from Hotel Management
Apr 17, 2019 by Tricia M, General Manager, Hotel Management
Thank you for the compliments, especially on the staff. So happy you enjoyed your visit
5 out of 5
by A verified traveler

Posted Apr 15, 2019
Comment from Hotel Management
Apr 15, 2019 by Tricia M, General Manager, Hotel Management
Thank you for the recommendation - we are so glad you enjoyed your stay
5 out of 5
by A verified traveler

Posted Apr 5, 2019
Comment from Hotel Management
Apr 9, 2019 by Tricia M, General Manager, Hotel Management
Thank you for the recommendation - we are so glad you enjoyed your stay with us
5 out of 5
by A verified traveler

Posted Apr 1, 2019
The ease of checking in with front desk staff. Very personable and friendly, nice experience we would return.
Comment from Hotel Management
Apr 1, 2019 by Patrick H, Hotel Management
Thank you for the lovely review! I am glad to hear that we could help provide a great visit :).
5 out of 5
by A verified traveler

Posted Mar 30, 2019
Comment from Hotel Management
Apr 2, 2019 by Tricia M, General Manager, Hotel Management
Thank you for the recommendation. We are so glad you enjoyed your stay at the Comfort Inn The Pointe nearest to Niagara Falls
4 out of 5
by A verified traveler from Malaysia

Posted Mar 29, 2019
Location right in front of the Vistor Centre was great.
Comment from Hotel Management
Mar 29, 2019 by Tricia M, General Manager, Hotel Management
So happy you enjoyed your stay. Thank you for the recommendation
4 out of 5
by A verified traveler

Posted Mar 26, 2019
Comment from Hotel Management
Apr 3, 2019 by Tricia M, General Manager, Hotel Management
We appreciate the recommendation and are so glad you enjoyed your stay with us
5 out of 5
by A verified traveler

Posted Mar 20, 2019
Comment from Hotel Management
Apr 2, 2019 by Tricia M, General Manager, Hotel Management
Thank you for the recommendation. We are so glad you enjoyed your stay at the Comfort Inn The Pointe nearest to Niagara Falls