Ratings based on 537 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Aug 25, 2017
Pros: Clean rooms; great customer service.
They provided me with a bottle of champagne for my birthday. This was a great way to start the day.
for Everyoneby A verified traveler from Syracuse, NY
Posted Aug 24, 2017
Staff are superior. Kessler matches quality with the finest guest service entities in the world. Philosophy at the top permeates the organization all the way to housekeeping. This was a refreshing reminder that " all that is good, has not been lost ". Well done 👍
for Business Travelersby A verified traveler from Charleston
Good, for OrlandoPosted Jul 19, 2017
Nice hotel Downtown but certainly not a top quality big city hotel. That's mostly because Downtown Orlando isn't much, sort of like downtown Raleigh. No cabs or cars waiting. When asked to call a car the bellhops/valet told me to use Uber. The facilities are nice but gaudy. The restaurant staff was very good.
for Everyoneby A verified traveler from Florida
Posted Jul 13, 2017
Lovely place in ideal location. The staff is stellar!
for Everyoneby A verified traveler from Sydney
Really loved the Bohemian vibePosted Jun 25, 2017
Great stay! Staff were very accommodating. Hotel bar was great for a nightcap. Location perfect in downtown Orlando in walking distance to some great pubs and bars. Bohemian vibe of this hotel was pleasant. Valet service worked efficiently. Coffee machine in the room was a nice treat. Starbucks also located in the same building was great for a breakfast snack. Certainly a place I would stay again.
Where is the pool bar and service? :(Posted Jun 20, 2017 on Hotels
The hotel was in a great location in Orlando. We were staying there to relax and get out of town for two nights- we are from Tampa. We really enjoy a relaxing pool. Though it was relaxing- there was no bartender or anyone that even came upstairs to offer drinks or food. It was annoying to call down and have to wait for room service to bring up. Then you get charged a room service fee for 2 drinks. ridiculous. Other than that the room was very comfortable and great size.
Posted Jun 19, 2017 on Hotels
by A verified traveler
Posted Jun 11, 2017 on Hotels
Happy wife, happy life.Posted Jun 4, 2017 on Hotels
My wife loved it. That is all that needs to be said.
Posted May 29, 2017 on Hotels