Ratings based on 1,220 Verified Reviews

4.1 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice,clean,short walking distance to downtown

Posted Dec 8, 2017
Our stay was only overnight,We walked to parliament hill and the market close by,Very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Too bad the pool facilities were closed for construction
4 out of 5
Recommended
for Everyone
by A verified traveler from Stratford

Great hotel for uptown walking

Posted Nov 21, 2017
Pros: Staff, cleanliness, comfort, location
Location: Very close to Sparks Pedestrian mall, Parliament Buildings, and not far from Byward Market
Greeted immediately by friendly staff. As I was registering, the hydro went out at the hotel. This was no fault of the hotel. When I was able to complete registration, without any prompting the staff compted the parking for 3 nights because of the inconvenience. Note: great hotel for walking. But also note the parking is a parking garage for more than just the hotel and initially was very confusing. And not suitable for trucks or large vehicles.
5 out of 5
Recommended
for Everyone
by A verified traveler from Quebec City

Nice hotel downtown

Posted Nov 7, 2017
Everything was nice and clean, really nothing to complain about.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bowmanville

Great location for travelers

Posted Nov 3, 2017
The location of the hotel is prime for wanting to do anything from shopping to browsing or just simply walking around beautiful Downtown Ottawa. You can go to Parliament Hill which is about a 5 minute walk from the hotel or you could go to the Byward Market which is also about a 5 or so minute walk from the hotel. If neither of those things fit your needs, you could go to the Bayshore shopping center or Rideau shopping center, both of which are about 10-15 minutes at most by car. There is even restaurants right downtown such as Baton Rouge if you're there for a special occasion, Overall the experience was wonderful however the construction does make it tricky to navigate.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, ME

Posted Nov 2, 2017
Pros: Location.
Cons: The lobby is rather stark. No place to sit and speak with colleagues.
Friendly reception, with big smiles. Seemed genuine, and what one expects in Canada. Conference food was MUCH better than you usually find at such events.
4 out of 5
by A verified traveler

Central location god for business meetings

Posted Nov 1, 2017
Staff pleasant and helpful, convention food service good variety & well presented Lift Bar Resto not that great, Food was slow to arrive & cold. Sitting plated awaiting pick up ??
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice hotel close to downtown

Posted Oct 28, 2017
Hotel room was clean and comfortable they had 24 hour Tim’s very convenient. Breakfast was great.
4 out of 5
Recommended
for Everyone
by A verified traveler from hamilton

nice hotel good location and good quality

Posted Oct 27, 2017
Pros: all the above comments
Cons: keep doing a great job
Location: walking distance from main attractions in Ottawa
great staff and well maintained hotel. very good breakfast service and staff
5 out of 5
Recommended
for Everyone
by A verified traveler from nunavut

Nice hotel accommodating staff

Posted Oct 22, 2017
Truly enjoyed the stay, the room was kept clean all the time, access to all things needed was at finger tips reach.