Ratings based on 2,655 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Belleville, Ontario

Very nice atmosphere but....

Posted Dec 8, 2017
Pros: Lord Elgin is a classic, Centrally located, within walking distance to Parliament Hill, Sparks street. and great restaurants.
Tis the season and I get the impression that Christmas parties going on in the hotel. resulting in lots of noise out in the halls till all hours of the morning. Realizing that this can not be controlled by the hotel. Very unfortunate!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitby

Charming hotel, very easy check-in.

Posted Dec 7, 2017
Just the right size, with an elegant ambience that welcomed a couple of weary travellers. We also had a great steak dinner, before WALKING to the Arts Center. Close to lots of attractions.
4 out of 5
by A verified traveler from Kingston,Ont.

Stay at Lord Elgin

Posted Dec 5, 2017
Pros: It was very quiet, ie outdoor noise not an issue. It is a nice old building.
Cons: See above
Location: Everything close by, easy to get to all touristy sites.
It was a nice building, the staff were helpful, witty, and pleasant. The room was small although contained all the amenities. It was quiet. The restaurant was a disappointment, the food mediocre, and overpriced. Service slow +++ in the restaurant. Eg, soup was served barely warm, it took 15 minutes to get it back hot, why that long? The bed was okay, the pillows not too comfortable. Just seems a tired facility overall. Sorry.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sisters weekend getaway

Posted Dec 4, 2017
Went with my sisters to see a show at the NAC and do some Christmas shopping. The hotel was in the perfect location. Staff was extremely helpful and welcoming. We would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Convenient and comfortable!

Posted Dec 2, 2017
Smooth sailing at checkin with very courteous and helpful staff. Clean and comfortable room rounded everything off!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brampton, ON

Great location to all desired facilities.

Posted Nov 27, 2017
Pros: location
Hotel in good location. It was perfect for our needs. Walking distance of Parliament and Bymarket facilities. Plus all kinds of places to visit. Weather was also excellent, given the time of year.
Comment from Hotel Management
Nov 27, 2017 by AM, Hotel Management
Thank you so much for your feedback. We are so happy to hear you enjoyed your time with us and we do hope you will be back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Great staff. Excellent hotel.
Comment from Hotel Management
Nov 27, 2017 by AM, Hotel Management
Thank you for that vote of confidence. We do hope to have the pleasure of your return!
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto, on

Posted Nov 22, 2017
Close to the market and shopping mall Starbucks in the hotel
Comment from Hotel Management
Nov 25, 2017 by AM, Hotel Management
We are so glad you enjoyed our location and do hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa, on

Wonderful stay!

Posted Nov 20, 2017
We booked last minute for a wedding and were not disappointed! The room we got was clean, spacious and luxurious. Great value for the price. Will book again for sure!
Comment from Hotel Management
Nov 25, 2017 by AM, Hotel Management
Thank you Kalyna for the lovely comments. We are delighted to hear you enjoyed your stay and the rooms. We look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Posted Nov 20, 2017
Great staff, great environment, great service Highly recommend
Comment from Hotel Management
Nov 25, 2017 by AM, Hotel Management
Thank you Sally for the vote of confidence and recommendation. It is the best form of recognition. We look forward to having you back!