Ratings based on 1,513 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by Steve

HAALP, there's cobwebs on the bottom of my glass!!

Posted May 22, 2017 on Hotels
My stay was very good with one exception; the Palapa Bar needs to be manned from at least 10:00 AM to 10 PM, especially during the hotter months. There were people galore during those times and a bartender was there willy nilly; this must improve and quickly.
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice hotel in the heart of Palm Springs

Posted May 22, 2017
Pros: The location and the price of this hotel are good. It is one block from the Street Fair that runs every Thursday night in Palm Springs through May.
Cons: The staff, the laundry facilities, the smoking policy
We stayed at this hotel for two nights, and overall had a very pleasant experience. Check in was fast, but the employee who checked us in and told us where to park for easiest access to our room was completely off. We ended up hauling our bags much farther than necessary because of his erroneous information. Our room was very clean and had nice amenities, including large, fluffy pool towels. Our room was non-smoking, but the hotel allowed guests to smoke right outside their doors (and right next to ours) which made it impossible to keep smoke from filtering in our room when the door was open. Breakfast was decent, with made-to-order omelets and waffles. A sign in the breakfast room stated they had gluten-free options, but when asked about this they offered nothing out of the ordinary that was gluten free such as waffles- just the regular fare (ie. eggs, fruit, cheerios). The parking was free, and the hotel was within walking distance of the main streets, making it possible to walk to shops and restaurants, which was convenient. We needed to do laundry while there, but since the guest laundry was one washer and one dryer, which was in use, it didn't work out. There were also no signs posted to let you know how much it cost to run the machines, which obviously took quarters. Overall, it was a good deal for the location and price we paid per night, but nothing special.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to downtown

Posted May 21, 2017
Pros: Breakfast was great especially the made to order omelets.
Cons: We were on the ground floor and had a bit of noise from people entering their room very late on a couple of nights.
Location: It was very close to downtown Palm Springs so easy to walk to find restaurants and to shop.
It was very convenient to be able to walk to restaurants and shops in downtown, just a block away.
4 out of 5
Recommended
for Everyone
by A verified traveler from llanelli

Nice hotel close to the main street

Posted May 17, 2017
Pros: Free car parking The room with coffee and a fridge
Cons: More variety of hot food available at breakfast. It was omelette or omelette
Location: Great location with plenty of restaurants and shops
Very good breakfast with free car parking. Comfortable beds with a good size room. Nice wee pool with a fitness room.
3 out of 5
by Belinda

A moderate hotel

Posted May 16, 2017 on Hotels
The hotel is well situated next to shopping and restaurants. The exterior of the hotel is lovely including the pool area. The rooms however are dated and the beds are too soft. Noise permeated the room so earplugs are a must. The hotel experienced a water problem in Building B so we had no water at all the morning of our check-out. The complimentary breakfast offers lots of options and the omelet station is a nice touch. However, many items were running low or empty when we arrived at 8:30am. Staff were doing their best to replenish. With a refresh of rooms, this can be a top hotel in the area.
5 out of 5
by Nancy A.

Posted May 16, 2017 on Hotels
We enjoyed our stay. Great room, breakfast, pool area, staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2017
Location: Lots of restaurants, shopping and bars in walking distance!
Great Hotel! Love this place for relaxation & fun!
4 out of 5
by Duncan

This traveler left a rating score only Posted Apr 30, 2017 on Hotels
5 out of 5
by Dennis

This traveler left a rating score only Posted Apr 29, 2017 on Hotels
2 out of 5
by Wieslaw

This traveler left a rating score only Posted Apr 29, 2017 on Hotels