Ratings based on 1,625 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Great hotel that hits all the marks

Posted Feb 23, 2018
Pros: Location, beauty of the property, skilled staff.
Location: Well situated downtown location with easy access to restaurants, clubs, shopping and local art.
Beautiful, well-maintained property in a super convenient location to downtown and many local attractions. Good amenities and facilities especially for a more moderately priced hotel. Great value and an enjoyable "end-to-end: experience.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel has excellent location

Posted Feb 22, 2018
Pros: the location
Cons: a floor lamp could be put on one side of the window to make the room brighter
Location: easy walking distance to shops and restaurants
This hotel has an outstanding location. We were able to walk everywhere. It also served a good breakfast. The rooms are remodeled but they are dark. I don't think that I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

loved the convenience of this hotel

Posted Feb 21, 2018
This hotel had a wonderful breakfast, great pool and the accommodations were really nice and comfortable. Loved the convenience yet the quietness of the property .
3 out of 5
by A verified traveler

Location was close to downtown

Posted Feb 15, 2018
Stayed 3 nights Room on first floor was noisy Staff nice Palm Springs fun
Comment from Hotel Management
Feb 17, 2018 by Guest Services - Best Western Plus Las Brisas , Hotel Management
Thank you for your review. We are sorry that your stay did not live up to your expectations. We hope that if your travels should find you again in the Palm Springs area, that we would have the opportunity to win back your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monrovia, CA

Comfortable vacation base

Posted Feb 14, 2018
Pros: Pleasant staff, safe, quiet, free parking, clean, hardwood floors, comfortable bed, strong wifi, good breakfast.
Cons: We'd prefer bottles of shampoo and conditioner to the dispenser in the shower.
Location: Near downtown, walking distance to restaurants and close to amazing hiking trails, e.g., Tahquitz and Indian Canyons.
This was our second stay here and we were even more pleased this time than last. The staff was helpful placing us in a quiet room with a comfortable bed. The hardwood floors contributed to the cleanliness of the room. The omelet bar was good; along with the other breakfast choices, all eaten on glass dishes, we had a good start for a full day of hiking.
Comment from Hotel Management
Feb 17, 2018 by Guest Services - Best Western Plus Las Brisas, Hotel Management
Thank you Donna for your wonderful review!!! We are glad that you enjoyed your stay, and we look forward to seeing you again soon.
5 out of 5
Recommended
for Other
by A verified traveler from Alberta

Beautiful gardens, wonderful staff and close!!

Posted Feb 13, 2018
Pros: Awesome breakfast served by amazing staff! All were friendly and we felt safe and satisfied to just soak up the sunshine around the beautiful pool!
Cons: Wish we could have stayed longer!
Location: Easy to get to and within a block or two of downtown, Thursday Market and good restaurants and friendly shopkeepers!
Spent 11 days of sunshine, special staff and superb surroundings. Everyone was friendly and hotel is slo close to downtown.
Comment from Hotel Management
Feb 17, 2018 by Guest Services - Best Western Plus Las Brisas, Hotel Management
Thank you Suz for your Fantastic review, I will make sure to post it for our staff to read. We are glad that you enjoyed your stay with us. Please let us know when you would like to come back and stay with us again.
3 out of 5
by A verified traveler

Way over priced

Posted Feb 11, 2018
Pros: Was close to an event I was attending
Cons: Update the hotel. Its old and outdated. And get rid of the bugs!!!
The room we were in was a king suite. Was way over priced. Was old and run down. In desperate need of a makeover!!! Plus there were little black bugs all over the bathroom floor!!!
Comment from Hotel Management
Feb 17, 2018 by Guest Services - Best Western Plus Las Brisas , Hotel Management
Good Evening, We are sorry that your stay did not live up to your expectations. We hope that if your travels find you back in the Palm Springs area that we would have the opportunity to win back your business.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver , British Columbia

Top Notch environment

Posted Feb 7, 2018
Pros: Clean and fantastic service, pool was beautiful to sit around. We had used this hotel to bridge when our rental home was ready.
Cons: Nothing for us all happy.
Location: Central location to downtown Palm Springs, everything restaurants, stores buses all convenient to the front door.
Thoroughly enjoyed our stay. We had 3 rooms. All very clean. Hotel staff beyond friendly. My daughter was ill, went to front desk to see if I could buy a gingerale, the evening front desk gentleman whipped her up a bitters and soda concoction which cured her. Pool area beautiful and clean, breakfast buffet area clean, helpful staff, lots of choices of food options. All around fantastic stay! Will be coming back. All 7 in our party were more than happy! Thank you! We will see you again!
Comment from Hotel Management
Feb 14, 2018 by Melissa - Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monrovia, CA

Comfortable hotel in a great location

Posted Feb 3, 2018
Pros: The staff, location, quiet and clean room, comfortable bed, good breakfast
Cons: The yogurt at the breakfast did not taste of good quality; the shampoo and conditioner did not feel of good quality.
Location: Walking distance to downtown, restaurants; close to Aerial Tram, Indian Canyons, Coachella Preserve.
The hotel was a comfortable home base for our 3-day exploration of Palm Springs' beautiful landscape and nature, especially the Aerial Tram/Mt. San Jacinto State Park and Indian Canyons. Down and many good restaurants were within walking distance. The staff were friendly and kind. The variety at breakfast, especially the omelets, got us off to a good start. The room was quiet and clean, with hardwood floors and a comfortable bed.
Comment from Hotel Management
Feb 14, 2018 by Melissa - Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize that the yogurt was not up to your expectations. We do use Yoplait yogurt in the breakfast room. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.
4 out of 5
Recommended
for Everyone
by A verified traveler from washington state

Great location, nice hotel.

Posted Feb 2, 2018
Good check-in. ... Morning staff at front desk were great.
Comment from Hotel Management
Feb 14, 2018 by Melissa - Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey.