Ratings based on 848 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from DC

Posted Jan 9, 2018
Outstanding facility in a prime location. Staff was very friendly and efficient. Will definitely stay again.
Comment from Hotel Management
Jan 9, 2018 by Natalie P, Hotel Management
Thank you for your great review! We look forward to your next visit with us during your travels to Pittsburgh!
5 out of 5
Recommended
for Everyone
by A verified traveler from kennewick

Nice centrally located hotel

Posted Jan 6, 2018
Loved Pittsburgh and the Marriott was perfect. Helpful staff and extremely clean hotel.
Comment from Hotel Management
Jan 7, 2018 by Natalie P, Hotel Management
Thank you so much for your great review, we hope to see you again during your next travel to Pittsburgh!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Great location in the city close to anywhere you'll need to go. Friendly staff andclean facilities.
Comment from Hotel Management
Jan 5, 2018 by Natalie P, Hotel Management
Thank you so much for your great review! We hope you visit our property again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Stay 5 days for Christmas

Posted Dec 30, 2017
Very friendly front desk . Nice location. Room clean and service good. Nice place to stay Will stay again.
Comment from Hotel Management
Jan 2, 2018 by Lisa, Hotel Management
Hi Angela, Thank you for choosing the Courtyard Pittsburgh Downtown as your host hotel for your recent visit to the city. We are thrilled you enjoyed your stay. Our team is definitely our best asset, and we will be sure to share your feedback with them as well. We look forward to your next visit and the opportunity to host you again! Happy Holidays!
5 out of 5
Recommended
for Everyone
by A verified traveler from doylestown pa

Graduation day

Posted Dec 20, 2017
Pros: Location,coffee maker in room, service
Cons: Room location
Location: Convention center is all I know
Arrived at hotel, was greeted warmly by valet!!! Parked car for us,checked in with attendant. Give us information on hotel and breakfast services, as well as room service and internet. Our room was on the street side, a little noisy but clean. Beds were extremely comfortable, so good in fact we chose to be lazy till we had to leave. So happy there was a coffee maker in room. Check out went awesome. Held bags for us would definitely recommend hotel and staff.
Comment from Hotel Management
Dec 22, 2017 by Natalie P, Hotel Management
Donna, We are delighted to hear that you had a great experience with our hotel! We take pride in delivering excellent customer service to our guests. We hope you host you again during your next visit to Pittsburgh!
3 out of 5
by A verified traveler from pittsburgh

No dark curtains

Posted Dec 19, 2017
View was horrible looking right at a construction site and could hear all the noise clear as day in the room and with no dark curtains it looked like they could look right into the room would not stay there again and tried getting to my room a little bit early see g we were there for the 430 game and they would not accomadate at all
Comment from Hotel Management
Dec 22, 2017 by Natalie P, Hotel Management
Omar, Thank you for your review, I do apologize that we were unable to accommodate you into getting you an early check in before the 430 game. As a whole we do our very best to get the hotel turned around as quickly as possible for our guests that are arriving on game day. Unfortunately, we did fall short for your experience. I do apologize, and we hope you will give us another chance during your next travel to Pittsburgh
3 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

I’ve had better stays at this hotel.

Posted Dec 11, 2017
The room was fine other than the windows needed to be cleaned badly. My real issue was with valet. We came and left three times and none of those times did the valet staff meet me at the car. They just stood at the valet stand in the hotel. They offer no help with baggage. One time, I called to get my car brought around and no one answered the phone. Next time I won’t pay extra for this service. I will park my car myself. It wasn’t worth it.
Comment from Hotel Management
Dec 14, 2017 by Natalie P, Hotel Management
Dear Kris, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our valet service. Our service had lacked for your experience and I sincerely apologize. We have shared your feedback with the entire valet team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Pittsburgh.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location to bars, restaurants

Posted Dec 10, 2017
Pros: Location
Cons: Would love to have a safe in the room
Location: Perfect
Overall good, staff friendly and helpful. Lots to do nearby.
Comment from Hotel Management
Dec 11, 2017 by Natalie P, Hotel Management
We are glad to hear that our location was convenient for your needs! Thank you so much for your review, we hope to host you again on your next travel to Pittsburgh!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
Great location, nice room, friendly staff. Would stay there again when in town.
Comment from Hotel Management
Oct 27, 2017 by Natalie Peduto, Hotel Management
Thank you for your feedback! We hope to host you again during your next visit to Pittsburgh!
4 out of 5
by Loren

Posted Oct 18, 2017 on Hotels
Comment from Hotel Management
Oct 27, 2017
Thank you for your feedback.