Ratings based on 1,750 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2017
Staff were very helpful. Shuttle service was very convenient.
Comment from Hotel Management
Dec 15, 2017 by Hannah, Hotel Management
I really appreciate you taking the time to leave feedback regarding your stay. I'm glad you found our staff helpful and the shuttle service convenient. Thank you choosing our Doubletree and for the five star rating! We hope to have the opportunity to host you again one day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ancaster , Ontario , Canada

Boys Pittsburgh Steelers Getaway Weekend

Posted Dec 12, 2017
Nice facility with a very attentive staff. Found it to be heavily overpriced for a weekend but I guess when the Leafs are in town and the Steelers also play, hotels charge whatever they want. Excellent breakfast that was included in the price. Their hotel shuttle was amazing and would take you most places downtown that you wanted to go and back.
Comment from Hotel Management
Dec 15, 2017 by Hannah , Hotel Management
Dear Brad, I really appreciate you taking the time to leave us feedback regarding your stay and for rating us 5 stars! Our nightly rates do fluctuate based on availability, so I do appreciate you being so understanding. I'm glad you found our property nice, staff attentive, and utilized our amazing shuttle service! Thank you for choosing our Doubletree. I hope we have the opportunity to host you and the boys again for a future Steelers game!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Thanks for the hookup on the breakfast which they gave to me and my friends which wasn’t included! I met Jerome Bettis there!
Comment from Hotel Management
Dec 3, 2017 by Armando Llado, Hotel Management
Thank you for taking the time to complete a survey in regards to your recent stay with The Doubletree by Hilton Downtown Pittsburgh. We are happy to see that you thoroughly enjoyed your stay with us and even had a chance to meet The Bus himself.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to subway and Marketplace

Posted Dec 2, 2017
We were there for a Steelers/Packers game. Might be better options for closeness, but subway was right across the street and took us right to the front door. Hotel gave us a handicap room (not handicapped). No big deal other than bathroom was a bit in need of a redo: shower tile pretty dirty and grout missing.
Comment from Hotel Management
Dec 5, 2017 by Armando Llado, Hotel Management
Thank you for taking the time to complete a survey on your recent stay with The Doubletree by Hilton Downtown Pittsburgh. We are happy to see that our location was very accommodating for your stay. We apologize for the condition of the bathroom. At your convenience you may reach out to us to provide additional information so we may look further into this matter.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for downtown Pittsburgh

Posted Nov 29, 2017
The hotel itself was great. Everything was clean and well taken care of. Our room was turned down every day, which was nice to come back to. The restaurant had great food and the breakfast buffet was perfect. It was located right next to PPG Paints arena, which worked great for us as we went to two hockey games. It was also within walking distance to downtown with lots of restaurants and other things to do.
Comment from Hotel Management
Dec 2, 2017 by Armando Llado, Hotel Management
Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We are ecstatic to see that you thoroughly enjoyed all aspects of your stay from the room to the restaurant and even the convenience of the location. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bowling Green, Ohio

nice hotel

Posted Nov 24, 2017
Location: Close to every thing downtown
nice hotel staff was friendly and clean rooms could have been less expensive but it was hocky night
Comment from Hotel Management
Nov 27, 2017 by Armando Llado, Hotel Management
Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We appreciate the feedback you have provided and are happy to see you enjoyed your recent stay with us. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!
4 out of 5
Recommended
for Families
by A verified traveler from long valley, nj

Good for UPitt college vist

Posted Nov 16, 2017
Pros: Very friendly staff.
Cons: Four of us in room but only 3 bath towels. Bathroom needs a fan - got very soggy for the whole room.
Location: Well located and if you are willing to walk 10 blocks round trip to many restaurants you’ll be happy.
We booked a king suite and had plenty of room for a roll away so our son could sleep on that while our daughter took the sofa bed. Sofa bed was comfortable. We asked for foam pillows but didn’t get them.
Comment from Hotel Management
Nov 18, 2017 by Armando Llado, Hotel Management
Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We apologize for the inconveniences you experienced during your stay as we do understand how frustrating not having the proper amenities may be for our guests. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Convenient location to everything

Posted Nov 13, 2017
I️ stayed only one night for s family wedding which was held in the hotel’s ballroom. While I️ was there, I️ was also able to find a convenient appointment at a nearby salon for my hair, as well. The hotel room service staff was lovely. The restaurant served a nice buffet breakfast and they even gave us complimentary donuts that were freshly made just that morning. I️ can’t say enough great things about the hotel! The room was clean and the bed was comfortable. The only “negative” thing was the paint in the bathroom looked a little beat up, but that’s pretty common in hotels and didn’t afffect my comfort level at all. I️ highly recommend this hotel!
Comment from Hotel Management
Nov 15, 2017 by Armando Llado, Hotel Management
Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We are happy to see that you have enjoyed your recent stay with us and that we were even able to provide fresh doughnuts for you and our guests. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable hotel, friendly staff

Posted Nov 11, 2017
Good value for money. Free WiFi and free shuttle to local attractions. Breakfast restaurant perhaps understaffed, but despite that the staff were welcoming, friendly, and working hard and provide a great service. Breakfast food was good. Seven 11 next door for other snacks etc. Complimentary morning coffee near lobby for guests which is most important! Free luggage checking if flying out later in the day. Overall, can’t really fault it. Great stay.
Comment from Hotel Management
Nov 15, 2017 by Armando Llado, Hotel Management
Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We are elated to see that we have surpassed our goal and to see that you have thoroughly enjoyed your recent stay with us. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Oct 26, 2017
Great location for my conference and restaurants. Awesome pool also.
Comment from Hotel Management
Oct 28, 2017 by Armando Llado, Hotel Management
Thank you for taking a moment to complete a survey regarding your recent stay. Our goal is to provide a level of service which exceeds our guests' expectations. We are ecstatic to see that you have thoroughly enjoyed your recent stay with us. We do hope to have the opportunity to welcome you back to our hotel the next time you are traveling to Pittsburgh!