Ratings based on 614 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Miami. FL

Good location right next to PNC Park

Posted Jul 27, 2017
Pros: The Staff
Cons: The actual room, the condition of the plumbing and the very cramped suites
Location: Go to Burgatory and to Mc. Faddy's right next to PNC park, if you can catch a game! Its a great experience
I always stay at Residence Inn's all over the US (Platinum Marriott Member). This was by far the worst. They stuck us in a very small suite, nothing like the others we have been in. The room was gross from the previous guests. On our last morning, the kitchen flooded and it was coming up in all of the bathrooms drains. Breakfast was good and the staff was amazing! All they need is a little bit of room revamping
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster PA

I liked everything. Breakfast, shuttle especially.

Posted Jul 24, 2017
Pros: Location and laid back atmosphere. Vending machines had what we needed. Never saw the maid but the room was always spotless when we got back.
Cons: Location directions and description of amenities. They were better than we hoped for.
Location: PNC Park was steps away and Steelers' Venue and casino just down the street. T station was across the parking lot as alternative to the shuttle.
We were directly across from the People's Gate at PNC Park. So convenient for our game the first night. The 4 day conference we attended was at the convention center and we navigated by shuttle better & faster than our friends that stayed at the Westin because their elevators were so slow and they had to walk to the entrance while we were dropped off. Breakfast varied in hot portions but I liked them all. Had many side choices as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
Great location and staff. Rooms are a nice size & very clean hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice perfect to go to the game right across the st

Posted Jul 18, 2017
Everything you will need is right there all with in walking distince.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel for attending Pirates games.

Posted Jul 9, 2017
Hotel is directly across the street from the home plate gate of PNC park. Absolutely perfect for when we were staying in town for a 3 game series. Plenty of restaurants and other activities in the area. Free shuttle when going a little further out
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2017
First room they put us in, toilet was broken and couldn't get anyone to fix. Finally moved us to another room with everything ok but the TV. You had to choose the channel or it would keep resetting back to channel 40 after three clicks
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, right across the street from PNC park

Posted May 5, 2017
Pros: location and room size
This was a nice place right across the street from PNC park, would have been nicer to have park view room instead of parking lot view though
4 out of 5
by Anthony

Great place, bad bed

Posted Apr 29, 2017 on Hotels
We had a great stat, however, the best was miserable!
5 out of 5
by dennis

yanks vs pirates

Posted Apr 28, 2017 on Hotels
great location --next to baseball stadium--close to light rail perfect!!!!!!
5 out of 5
by joe

Pittsburgh North Shore

Posted Apr 27, 2017 on Hotels
Great place for PNC ballgame