Ratings based on 1,212 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster PA

Nice place to see the city from your room

Posted Aug 15, 2017
Nice place to stay. Would stay there again Pleantey of places to eat and get a drink Must check out Texas Brazil just up the street Pricey but well worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

The van driver, Paul, was excellent.

Posted Aug 15, 2017
Overall nice hotel and great location. I wouldn't recommend the restaurant though. The room was clean and the bed very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Positive Results

Posted Aug 9, 2017
Pros: Everything.
Location: There were multiple places to go such as the ball games, dinner cruises, ride the incline, and ride the "Hop-on Hop-off" city bus line. No boredom.
All the staff members were very helpful and courteous. The beds were very comfortable. The room was spacious and relaxing.
Comment from Hotel Management
Aug 10, 2017 by HotelMgmt, Hotel Management
Thank you for sharing your review of the Sheraton Pittsburgh Hotel at Station Square. We’re glad you found much to do in the area and appreciated relaxing in our comfortable accommodations. We would love to be your hotel of choice again when in our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, Pa

Centrally located

Posted Jul 20, 2017
Nice hotel. Great location. We like to stay here and ride the T to downtown and the North Shore for PPG Paints Arena, Stage AE, PNC Park, Heinz Field and many more.
Comment from Hotel Management
Jul 20, 2017 by HotelMgmt, Hotel Management
It was great to learn our central location worked well for your visit to the area! Thank you for choosing to stay with us at Sheraton Pittsburgh Hotel at Station Square. It will be a pleasure to have you stay with us again and we hope it is soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

What more could you want

Posted Jul 19, 2017
Decent price, wonderful location. Everything is in walking distance. Parking situation kinda sucks. The breakfast in the morning was also pretty awful... the staff was trying really hard, could have just been a bad morning. However there are literally hundreds of restaurants in Pittsburgh to go to, I was just lazy. All in all, I enjoyed my stay. Room had a beautiful view, felt secure. I will definitely stay here again.
Comment from Hotel Management
Jul 20, 2017 by HotelMgmt, Hotel Management
Hearing that you would stay with us again has made us happy! While we’re pleased that you enjoyed your stay, we do regret any inconveniences you had when dining with us and we will address this with our team. We look forward to welcoming you back to Sheraton Pittsburgh Hotel at Station Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

A memorable stay

Posted Jul 19, 2017
The staff was friendly and the location along the river was wonderful.
Comment from Hotel Management
Jul 21, 2017 by HotelMgmt, Hotel Management
We are pleased you had a memorable stay and appreciated our warm welcoming team and great location! It was a pleasure to have you stay with us at Sheraton Pittsburgh Hotel at Station Square and we thank you for your review. Please come back and visit with us again soon.
1 out of 5
by A verified traveler from Toronto

Lack of Maintenance

Posted Jul 14, 2017
Pros: None.
Cons: Training of personnel and repair your a/c noise. It looks like it's been neglected.
Location: Not much to do around the area,
A/C noise was like a train. Could not sleep well for 3 nights. Complained to the desk 2 times and to an a/c technician about the noise & kept promising to check on it but never showed up. Staff at the restaurant was unfriendly and breakfast food was terrible. Personnel at the desk doesn't even have a tour brochure about the area and not knowledgeable. Overall the hotel is not worth it for the price. It should be rated only 1 star.
Comment from Hotel Management
Jul 17, 2017 by HotelMgmt, Hotel Management
We truly regret to hear any disappointments that impacted your stay. Your feedback provides us insight to where we can make improvements with the service and comfort we provide. We’ll continue to work with our team to better handle guest’s requests and thank you for sharing your review.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bedford

Fairly central easy walk to downtown

Posted Jul 6, 2017
Handy for river cruise. Learnt interesting history about fort Pitt
Comment from Hotel Management
Jul 7, 2017 by HotelMgmt, Hotel Management
We are pleased our central location made it easy for you to enjoy our local attractions! Thank you for choosing to stay with us at Sheraton Pittsburgh Hotel at Station Square. We look forward to welcoming you back the next time you are in the downtown area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Great view of the City

Posted Jul 4, 2017
Pros: Location and view
Cons: Bathrooms are very small. Bathroom door hits the toilet when you open. The closet shelf was dusty and had not been cleaned.
Location: We went to the Pirate game. Plenty of choices for restaurants
Convenient location. Very nice entrance and bar area
Comment from Hotel Management
Jul 6, 2017 by HotelMgmt, Hotel Management
Our hotel views are simply spectacular and we are thrilled you enjoyed them too! We are happy you enjoyed our Lobby Bar area and convenient location while in town to see the Pirate’s play. Thank you and we look forward to welcoming you back again to Sheraton Pittsburgh Hotel at Station Square.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Pgh native

Posted Jun 29, 2017
Great location. Good breakfast. Rooms a little dated but seemed clean. We would stay here again.
Comment from Hotel Management
Jun 29, 2017 by HotelMgmt, Hotel Management
We are excited to read you would stay with us again at Sheraton Pittsburgh Hotel at Station Square and thank you for your review! It was nice to read you appreciated our breakfast selections and convenience location. It will be a pleasure to welcome you back again.