Ratings based on 949 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Girl’s weekend

Posted Apr 24, 2018
Went to Portland for the weekend. This hotel was right next to the restaurants and shopping. It was clean and the staff were responsive to our requests.
Comment from Hotel Management
Apr 25, 2018 by FOM, Hotel Management
Thank you for taking the time to review your stay with us. I am so happy you had a great weekend with the girls. I will make sure to share your comments with the staff. Thank you and we hope to see you again for the next "Girls Weekend"
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2018
Very nice hotel, clean, roomy and within walking distance to many shops and restaurants. Polite and friendly staff. Only disappointment was not realizing parking was an extra $20 fee.
Comment from Hotel Management
Apr 16, 2018 by FOM, Hotel Management
Thank you for taking the time to review your stay with us. We are so pleased you enjoyed your stay. I do apologize that you were not told by the front desk that the valet is an extra cost per Portland City Ordinance. We do hope that you will stay with us again when in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Portland in April

Posted Apr 10, 2018
Wife and I celebrated her 50th B Day in Portland. Awesome place to stay, hot breakfast, very good restuarant and pub attached. Reccomend highly.
Comment from Hotel Management
Apr 12, 2018 by FOM, Hotel Management
Thank you for taking the time to rate your stay with us. I am so pleased you and your wife enjoyed her 50th with us. Please extend our birthday wishes to here. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything.

Posted Apr 7, 2018
The front desk was helpful with the attractions and restaurants in the area. We did some sightseeing and had a great time.
Comment from Hotel Management
Apr 8, 2018 by Marla, Hotel Management
Thank you for taking the time to review your stay with us. I am so glad that our staff was helpful in directing you to things to do in Portland. We hope that we will see you again when in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. Located near all the main events.

Posted Apr 5, 2018
Pros: The location.
Cons: Nothing, everything was Perfect.
Located near all the main events. Plan on going back soon.
Comment from Hotel Management
Apr 5, 2018 by FOM, Hotel Management
Thank you so much for taking the time to rate your stay with us. I am pleased you enjoyed everything about your stay. We look forward to having you back again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel attached to a microbrewery

Posted Mar 22, 2018
Pros: There is the Sebago Brewing Company located on the first floor.
Cons: Hampton Inn is known for comfortable beds. The beds at this location were not very comfortable.
Location: Location is near the Old Port and is convenient especially during the summer
The location of the hotel is in downtown, near the water. Rooms were clean but the beds werent very comfortable.
Comment from Hotel Management
Mar 31, 2018 by Marla Crossetti, Hotel Management
Thank you for taking the time to rate your stay with us. I apologize that are beds were not comfortable for you. I am pleased that you loved our location in the Downtown Waterfront area as well as Sebago Brewing. We look forward to having you here again
5 out of 5
Recommended
for Everyone
by A verified traveler from Stoneham, MA

Weekend getaway

Posted Mar 19, 2018
This hotel helped make our weekend getaway a wonderful experience. The staff was friendly and helpful. The facility was very clean and modern. The complimentary breakfast was more than expected. The location was very convenient. We would stay here again.
Comment from Hotel Management
Mar 20, 2018 by Marla Crossetti, Hotel Management
Thank you Elaine for taking the time to rate your stay with us. I am please you enjoyed your weekend getaway. The breakfast is always a big hit here. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Walk to Everything-Great Hotel & Location

Posted Mar 18, 2018
Excellent; bed not so comfy but everything else outstanding!
Comment from Hotel Management
Mar 18, 2018 by Marla Crossetti, Hotel Management
Thank you for taking the time to rate your stay with us. We are glad you enjoyed your stay. We hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Killingly ct

Nice location close to old Portland

Posted Mar 16, 2018
Great place recommend to all who want to visit Portland
Comment from Hotel Management
Apr 2, 2018 by Marla Crossetti, Hotel Management
Thank you for taking the time to rate your stay with us at the Hampton Inn Downtown Portland. 5 out of 5 is outstanding. Thank you again. We hope to see you in the future
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2018
The hotel and it's staff were excellent. We interacted with the front desk, food service, house keeping and valets and all were very friendly and knowledgable. Our room was comfortable and spotless. The location is within walking distance of everything you'd want to do in Portland. The only small thing I could say is the pillows are very flat so ask for extras. The value of being in Old Port while paying half of other nearby high end hotels makes this the best choice while in Portland.
Comment from Hotel Management
Mar 15, 2018 by Marla Crossetti FOM, Hotel Management
Thank you so much for your wonderful comments regarding your stay with us. I am pleased you enjoyed stay. We love being in the heart of the city, which offers our guests so much to do. We look forward to having you stay with us again.