Ratings based on 1,947 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Awesome boutique hotel

Posted Jan 5, 2018
Staff are super friendly and helpful, the hotel is beautiful
Comment from Hotel Management
Jan 8, 2018 by Hotel Monaco, Hotel Management
Thank you! Le love hearing we are awesome. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from LA. CA

Center of downtown

Posted Jan 2, 2018
Surprisngly nice room Cool happy hour with free beer and wine and quite a talented live muscian Super comvenient location- if you travel alot and are sick of booring but reliable chain hotels- i strongly suggest this place
Comment from Hotel Management
Jan 8, 2018 by Hotel Monaco, Hotel Management
Thank you for staying with us and your review for others know of your experience. We care about making memorable experiences for our guests. We look forward to you return!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland

SUCH a wonderful experience!

Posted Dec 27, 2017
Everything about the hotel was perfect - the staff, the room, the amenities and location - and Zach the concierge/guest services was exceptionally helpful. All in all they made my Christmas stay perfect and memorable in the best way!
Comment from Hotel Management
Dec 30, 2017 by Hotel Monaco, Hotel Management
Thanks for staying with us, we're very happy you enjoyed time in our home. We do our best to make our guests feel welcomed in our boutique hotel. I'm glad our staff was of service to you creating a memorable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted Dec 24, 2017
The staff were incredibly friendly and helpful. Happy Hour is nice too.
Comment from Hotel Management
Dec 26, 2017 by Ryan , Hotel Management
Thank you so much for visiting the Monaco and our legendary happy hour! Cheers, Ryan (GM)
4 out of 5
Recommended
for Everyone
by A verified traveler

Colors and patterns galore!

Posted Dec 20, 2017
Love the quirky design. Love the room. The pillows were awful but otherwise loved our stay. Live Music in the lobby for happy hour and a big chess game. Loved it.
Comment from Hotel Management
Dec 22, 2017 by Hotel Monaco, Hotel Management
Oh no! We can bring you other pillow options. Our guest comfort is important to us! Thanks for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
Hotel was lovely and rooms were large. Staff was very friendly and helpful upon arrival and were quick to respond. We missed the happy hour but would have been nice to sit in the living room and enjoy wine in front of the fire. Loved the hummingbird wallpaper!
Comment from Hotel Management
Dec 22, 2017 by Hotel Monaco, Hotel Management
Thank you for staying with us and for this review! You will have to visit again soon and make it to our happy hour for that glass of wine by the fire. Don't wait too long!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Exceptional Staff and Warm Hospitality

Posted Dec 17, 2017
From the moment we entered the valet parking area to the front desk reception, we were warmly greeted and treated like old friends. I cannot emphasize enough the importance of check-in greetings for guests as it sets the tone for the duration of the stay. The lobby is gorgeous with a happy-hour complete with complementary beverages and treats. The hotel is dog-friendly, however, there is no grass or dirt anywhere close. No fault of the Kimpton, but was disappointed to encounter so many homeless people on the filthy sidewalks- Portland clearly needs to take better care of these poor souls with adequate shelters and provide sufficient mental health facilities. We had a King suite that was spacious, clean, comfortable and quiet. Overall, I recommend Hotel Monaco for anyone seeking an exceptional experience in hospitality.
Comment from Hotel Management
Dec 22, 2017 by Hotel Monaco, Hotel Management
Thank you for staying with us and your review. It is so great to hear you enjoyed your stay with us.Thank you also for your heartfelt comments of our city. We work closely with organizations to help where we can.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice King Suite

Posted Dec 9, 2017
We were upgraded to the King Suite. The room is very large, the sliding door that separated the bedroom and the living room is great providing privacy and coziness. My only complaint is the pillows were too soft and offered no neck support. The staff is very nice and accommodating. The location is very convenient for shopping and restaurants. We walked to great shops and restaurants within half a mile.
Comment from Hotel Management
Dec 9, 2017 by Hotel Monaco, Hotel Management
Thank you for staying with us and for taking the time to leave a review about your stay. Thank you also for mentioning our staff. They are available to ensure the best possible stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2017
The staff at this hotel are very friendly and helpful with your needs. When the hot water wasn’t working, they credited our bill $100.
Comment from Hotel Management
Nov 21, 2017 by Hotel Monaco, Hotel Management
Thanks for your review! So sorry about the water issue during your stay, it has been corrected.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Lives up to reputation. Casual but classy

Posted Nov 13, 2017
Pros: Loved the living space on first floor. FIreplace, comfy chairs and couches - very relaxing.
Cons: Parking fee.
Location: Most everything is within walking distance, Plan on using ride service in lieu of having a car (expensive and nuisance)
My mother and I stayed for four days. The staff was accommodating and went above and beyond. The decor was unique and fun. Love the room layout - bedroom and additional living room afforded privacy. The area is conveniently located but street parking is non-existent and hotel parking was $45/night. Overall, this hotel exceeded expectations.
Comment from Hotel Management
Nov 13, 2017 by Hotel Monaco , Hotel Management
Thank you for your review. parking in the city can be a bit difficult. Our valet parking is $42 per night in our secure private on site lot. We hope you had a chance to enjoy one of our evening receptions. We have live music nightly at our social hour!