Ratings based on 2,081 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel, Awesome Service

Posted Sep 17, 2017
The hotel was pretty nice, but what standard out was the service. Every single person I interacted with was courteous and ready to help you have a good experience. I would definitely be back
Comment from Hotel Management
Sep 18, 2017 by Hotel Monaco, Hotel Management
Our thanks for joining us, we really appreciate the kind words about our home. We look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in downtown area.

Posted Sep 11, 2017
Pros: Excellent staff!
Nice hotel with excellent and accommodating staff. Great location for downtown Portland and close to restaurants, shops, clubs, etc.
Comment from Hotel Management
Sep 13, 2017 by Hotel Monaco, Hotel Management
We love our staff too! Thanks for mentioning them. We hope you stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Super friendly staff and clean rooms 4th stay

Posted Sep 8, 2017
This is my fourth stay with kimpton I love their hotels and seek them out on my travels. Highly recommended
Comment from Hotel Management
Sep 11, 2017 by Hotel Monaco , Hotel Management
Thank you for choosing to stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
The lobby live music hour was a great touch. Great hotel for dog owners.
Comment from Hotel Management
Sep 5, 2017 by Hotel Monaco, Hotel Management
We love seeking out new local talent for our guests to enjoy, glad you liked it!
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Vacation

Posted Aug 31, 2017
Thanks for the box fan. It really helped me sleep better!
Comment from Hotel Management
Sep 2, 2017 by Hotel Monaco, Hotel Management
Anytime there is something we can do to make your stay better we appreciate you letting us know! Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from Morriston

GREAT STAFF

Posted Aug 30, 2017
Pros: Beautifully decorated, clean, comfortable bed, everything exceeded my expectations.
Cons: price of valet :(
Location: close to the max, close to food
Helpful people, social hour was great! I came with my 12 year old daughter and I felt it was family friendly.
Comment from Hotel Management
Aug 31, 2017 by Hotel Monaco, Hotel Management
Thank you for visiting our home! So great to hear you enjoyed your stay. Our social hours are always a lot of fun with live music, apps from Red Star and many local beverages to choose from!
4 out of 5
Recommended
for Families
by A verified traveler from vancouver, bc

Nice hotel, great location good size room

Posted Aug 23, 2017
Pros: Fun style, great location, and friendly staff
Cons: housekeeping
Location: great downtown location for shopping, eating, biking, etc.
Staff was lovely and we had a really great stay. Only complaints would be that the housekeeping was just okay. Bathroom was good, but everyday bed was made with pillows left on the floor and the sofa bed was never put together properly, and because of it's strange design we couldn't get it back together so it was never comfortable to sit on. Just felt like all were thrown together in a rush. Also the hallway smelt very strongly of pot 24/7 for the entire three days of our stay. super weird, but didn't come into the suite.
Comment from Hotel Management
Aug 25, 2017 by Hotel Monaco, Hotel Management
Thank you for your comments about your stay. We will be sure to follow up with our housekeeping department about pillow placement when servicing rooms. We apologize for the inconvenience. We also wanted to apologize for the hall smell. We are 100% non smoking property. We are glad to hear this did not come into your suite but we should have investigated and addressed during your 3 night stay. Thank you for letting us know.
4 out of 5
by A verified traveler from vancocuver bc

great lobby, but room was needing some TLC

Posted Aug 17, 2017
Pros: lobby
Has great lobby, very comfy. For the price, it was not quite up to snuff for me. It did not feel like a 4 star . Although the room was decorated beautifully, the room (suite) was tired/worn with no frills or special touches for guests, smoke alarm was hanging by its wires, and no opening windows for fresh air. No complimentary bottles of water in the room although the lobby had water coolers. I was disappointed for the price and am comparing to other Portland properties that I have stayed in the past.
Comment from Hotel Management
Aug 21, 2017 by Ryan , Hotel Management
Ruby, I am so very sorry that our guestrooms did not meet your expectations. I am the new GM at the Monaco and I promise I along with our team will put a ton of focus on the guestroom offerings. Thank you for your comments, I promise we will use it to improve. Regards, Ryan (GM)
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Great location and great service

Posted Aug 14, 2017
Pros: Everything.
We chose this hotel blindly, never having been to Portland or stayed in a Kimpton hotel. We were impressed with the location, the warm welcome, the staff friendliness, the cleanliness of the room, the lovely restaurant, the complementary wine hour (5 to 6 p.m.) and many other things. The per day valet charge seemed high but for some reason it was waived for us. Possibly because we booked through Expedia? Not sure. At any rate, this hotel will please you.
Comment from Hotel Management
Aug 15, 2017 by Hotel Monaco, Hotel Management
It pleases us to hear we were part of your 1st visit to Portland! So great to hear you enjoyed your stay with us. We do offer seasonal packages that include valet parking, dining credits or other room amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Eclectic fun hotel in downtown PDX!

Posted Aug 12, 2017
This was our third stay at Hotel Monaco. The downtown location is great, the rooms are fun, and there are many restaurants close. The hotel bicycles are perfect for a quick ride to the Portland market or Powell's Books.
Comment from Hotel Management
Aug 13, 2017 by Hotel Monaco, Hotel Management
Our loaner Public bike are a great way to see the city! So happy to hear you did! The waterfront is also a great ride around the city.