Ratings based on 817 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Courteous staff, clean, and comfortable

Posted Sep 18, 2017
Cons: The only negative for this hotel / room was WiFi was not free and was very poor in speed. Some streaming content was available on the TV but the WiFi
The staff at this hotel were amazing. A pleasant interaction with every person I talked to. My card was locked for fraud and check-in took some extra time and the staff could not have been more patient and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler from ventura

City Center

Posted Sep 15, 2017
Staff could be a little friendly and welcoming considering it was my first time in Portland and first impressions with people lasts. The hotel is at the center of Portland. From the airport, we took the train and dropped us a few blocks from the hotel. We had a great view of the city and it was walking distance from everything including all the food trucks, malls and Chinatown.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC area

Good over all

Posted Sep 6, 2017
The hotel is in the center of Portland but the homeless are in every corner! Shame to our society!
Comment from Hotel Management
Sep 6, 2017 by Guest Services Ambassador, Hotel Management
Good afternoon MC, It was pleasure having you with us. Thank you for the ratings, it's very much appreciated. We look forward to your future visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Posted Sep 5, 2017
Spacious rooms and a good location. No free wifi except in the lobby. We didn't eat at the hotel but did go for a few drinks at the bar. Bradley was great. Beds were a little soft for my friend and I but overall we enjoyed our stay.
Comment from Hotel Management
Sep 7, 2017 by Guest Services Ambassador, Hotel Management
Good morning Leanne, It was a pleasure having you with us. I am glad to hear you and your friend enjoyed your stay. I know our beds are not always the best depending on the person but we do hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver BC

Nice place

Posted Sep 1, 2017
Great hotel, friendly staff! One thing they need is USB port in the rooms for cell phones charging :) "very minor"
Comment from Hotel Management
Sep 5, 2017 by Guest Services Ambassador, Hotel Management
Dear flip, Thank you for the fantastic review. The USB is a request that we are hoping to work on in the near future with our remodeling. Stay tuned and thank you again for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bend, OR

Nice hotel downtown Portland.

Posted Aug 30, 2017
Quiet, clean and in a nice location. The service was good and the cookies at the front desk were great!
Comment from Hotel Management
Aug 30, 2017 by Guest Services Ambassador, Hotel Management
Good afternoon Greg, Thank you again for staying us. I am delighted to hear your experience was as we expected, look forward to your future return.
3 out of 5
Recommended
for Families
by A verified traveler from nv

Good location

Posted Aug 28, 2017
Pros: Good location.
Cons: Replace flimsy cribs, with better quality. Plus, better parking at reasonable price.
Location: Walking distance around downtown.
Good location. But, expensive and difficult parking. Plus, poor quality cribs.
Comment from Hotel Management
Aug 28, 2017 by Guest Services Ambassador, Hotel Management
Dear Bollbo, Pleasure having you with us. When your travel needs bring you back to Portland please speak with our Valet team so they can provide alternate parking availabilities in the downtown area. Thank you for the feedback on the cribs we'll take a look at them.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service from the street to the room!!

Posted Aug 23, 2017
Loved the Marriott in Downtown Portland!! Expedia booked our family of four in a king room and the hotel staff upgraded us to two queens in a corner room!! The front desk had great recommendations for dinner and breakfast. The valet staff was amazing...giving Iola ice (for cooler) and water for the road. we will be back!!
Comment from Hotel Management
Aug 25, 2017 by Guest Services Ambassador, Hotel Management
Good afternoon, Thank you for the kind words about our staff. I am very happy to hear you stay was as we expected amazing. Look forward to having you back with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

City Center Portland

Posted Aug 23, 2017
Pros: For it's downtown locale, surprisingly quiet (ok, we were on the 14th floor, but still...). The beds are ridiculously comfortable, as are the pillows!
Cons: Really folks, there's no reason to short change the tp rolls in amount or quality!
Location: Most things you'd want to do in Portland city Center. Close to the river, Pearl District, Burnside MarketPowell's, light rail and bus lines, etc etc.
Just a fine place to stay. Beds crazy comfortable, locale convenient to most of Portlandia. Staff friendly, accommodating and professional in a relaxed sort of way. You'd probably want to take public transit to get to PSU, and would have to for MODA, etc, but there's plenty to do almost as soon as you step out the front door - including a new-ish cafe right across the street.
Comment from Hotel Management
Aug 25, 2017 by Guest Services Ambassador, Hotel Management
Good afternoon, Thank you for taking the time to share your feedback. I'm delighted to hear you stay was amazing, from the room to the area of fun. I understand the TP thing and I'll forward that to our Director of Housekeeping. We look forward to having you back with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pensacola Beach, Fl

Great location downtown

Posted Aug 23, 2017
We had a great experience here. Front desk staff far exceeded my expectations in securing the right room for my family. Valet staff was friendly and prompt. Room was clean and quiet. Will stay here again.
Comment from Hotel Management
Aug 25, 2017 by Guest Services Ambassador, Hotel Management
Good afternoon, I am very happy to hear you enjoyed your stay. Your experience is exactly what we strive for and I am glad to hear we are exceeding expectations. Look forward to your return. Take care.