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Opiniones de The Dean Hotel

3.5 out of 5
The Dean Hotel
122 Fountain Street, Providence, RI

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 513 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 293 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 1000 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

7.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de The Dean, el 12 sept. 2019
Thanks for staying with us!

10/10 Excelente

Javier, Providence

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El hotel está bien ubicado y la atención es muy buena. La habitación era un poco pequeña, pero no era un problema.
Se hospedó 1 noche en julio de 2019
Respuesta de The Dean, el 22 jul. 2019
Thank you for staying with us!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
The breakfast was terrific though my room's foor was dirty and there is a construction across the street.
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were very clean. Cool funky hotel. Will definitely stay there again!
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

James

It was not perfect but was okay.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Edward, Norristown

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The Dean is well rated by many travel mags but I wonder if any of them have started in the hotel. The front desk staff were efficient but far from friendly, almost like they forgot that they work at the front desk of a hotel. Not a smile or warm welcome from anyone. It was very odd actually. The room, I’m sure photographs very well but some things aren’t super functional. Location is great, in between Federal hill and the train station. And located steps from the LGBT bars.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Traci

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024

4/10 Malo

kathleen

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bar was the only good part. The room was beautiful - but not functional. Extremely uncomfortable furniture. The sheets were dirty and when the girl came to change them, not only did they not have the right size, she didn’t know how to make a bed. They ended up switching our room, this one didn’t have enough towels and no washcloths. The "bed" was a poorly made futon, not an actual mattress. The shower is so small I'm five feet tall and couldn't bend over to wash my legs. And it was noisy. All. Night. Long. We stayed two nights, didn't sleep for any of it. Do not recommend.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Allan

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Stanley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Deva

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay!
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 5 abr. 2024
Thank you for your response, Deva! We are ecstatic you enjoyed your stay here with The Dean! We hope to host you here again soon!

8/10 Bueno

Michael

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Nanci, Doral

Viaje de negocios
Le gustó: Servicio y personal
Older building and Room smaller than expected.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Elisabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this little hotel in Providence. I felt like I was in Europe. It was great
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Andy

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Colleen L.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Catherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great find! Quirky boutique hotel that has everything you need. Room was spacious, clean and comfortable. Only thing lacking was a mini fridge in the room. We would stay again!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Alexandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel très central à l’architecture industrielle début du siècle dernier. Beaucoup de charme. Accueil chaleureux. Ma chambre King se trouvait au 3 ème étage et n’avait pas une des plus belles vues sur la ville. J’ai particulièrement apprécié la grandeur et la décoration de la pièce ainsi que la grande salle de bains. Malheureusement beaucoup de bruits provenant des chambres voisines à l’étage qui m’ont empêché de dormir pendant quelques heures un dimanche matin Je suis mal tombée.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

keith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jackson

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
WiFi kind of spotty but overall a nice place. Make sure you park on the lot right next to the hotel way cheaper than the cover garage next door
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Olena, Brooklyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome hotel
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Collin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay. The staff were very kind and the room was clean. I had some minor issues with noise from people in the rooms nearby returning to their rooms late and drunk, but this was not the hotel’s fault.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Martin, Orange

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location in the heart of downtown. Parking is located directly next to the hotel which is very convenient. The staff was beyond helpful and friendly with recommendations etc.. Couldn't ask for a better spot. One word of advice is the rooms are somewhat small, but they offer everything you could need.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thansk for choosing the Dean.

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place was awesome. Thank you!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thansk for choosing the Dean.

10/10 Excelente

Hoi Ning, LEWISTON

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were fantastic and I really appreciated their initiative to consolidate my two reservations so that I didn't have to change rooms. The elevator was quaint, the rooms were spacious, and the noise level was minimal. I loved the note that was specifically left for me, and I appreciated the chance to get a good night's sleep every night I was there. The location was great in terms of easy access to the city bus as well as lots of great cafes and restaurants. I was grateful for the staff member who came up immediately to unclog my toilet late at night. I'd definitely stay again on a future visit!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thansk for choosing the Dean.

10/10 Excelente

Hoi Ning, LEWISTON

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was an easy check-in to a location that's close to public transportation and great dining options!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

10/10 Excelente

Jonathan

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Natalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

8/10 Bueno

Joachim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clearly not part of a large chain. Good vibe, though room was tiny. Central location.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very interesting mix of the original character of the building and modern conveniences.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

10/10 Excelente

Ziad S

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Eric

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

James

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
The hotel had a unique character and was located in a great spot downtown, but the room's layout and view of the city was exactly what I was expecting.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

10/10 Excelente

Alison

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I enjoyed the linens and the rainfall shower.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

6/10 Aceptable

Alessandra

Le gustó: Limpieza y servicio y personal
Mid February stay in a king suite. Room was lovely, even if there was a strange smell of disinfectant everywhere. A tiny portable heater was going full blast but the room and the corridors were absolutely freezing. I can only imagine there was a problem with the central heating system. The thermostat read 51 but didn’t seem to work. It certainly felt like 51!
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We use this feedback to help improve guest services and the overall guest expierence. I am sorry to see we missed the mark. I hope you give us another chance as this is out of the norm for us. Thanks again for choosing the Dean.

8/10 Bueno

Rick

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios
I love this hip boutique hotel. Many great restaurants with a 4 minute walk. Parking garage next door.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

2/10 Terrible

Peter

Se hospedó 2 noches en febrero de 2024

8/10 Bueno

David E

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice spot, convenient to restaurants,PPAC
Se hospedó 1 noche en febrero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really cool elevator and unique styling. Would definitely stay again
Se hospedó 2 noches en enero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay. Thanks for choosing the Dean.

6/10 Aceptable

keith

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios
seemed like a very outdated boutique hotel. Elevator was a "lift" from back in the day. Room was to basic, no mini fridge to store anything. Room had no dresser to store belongings, mattress was EXTREMELY UNCOMFORTABLE, very odd bed set up... Would never recommend this place to anyone. Check in and check out process was good, very friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de Jeremy- Front desk Manager , el 12 mar. 2024
Thank you for taking the time to leave a review. We use this feedback to help improve guest services and the overall guest expierence. I am sorry to see we missed the mark. I hope you give us another chance as this is out of the norm for us. Thanks again for choosing the Dean.

8/10 Bueno

Neil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 25 ene. 2024
Thank you for your review Neil. We hope to host you here again in Providence soon!

10/10 Excelente

Kathleen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 25 ene. 2024
Thank you for taking the time to leave a review. Happy to see you enjoyed your stay and hope we get the chance to welcome you back soon!

8/10 Bueno

Carla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love the vintage style of the hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 25 ene. 2024
Thank you for taking the time to leave a review. Happy to see you enjoyed your stay and hope we get the chance to welcome you back soon.

8/10 Bueno

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charming Artsy Hotel
The hotel is in a great location to walk to fun shops and great food establishments. We took advantage of the pop up restaurant in the hotel- Thick Neck- it was excellent! We also had a fabulous time at the Boom Box in our private karaoke room. The hotel lobby is super charming and the rooms are small but funky and feel like an artsy vintage NYC hotel. The elevator is OLD SCHOOL and that is not necessarily a bad thing. Our room was chilly- our heat didn't work at all, but we were fine and the comfy bedding kept us warm. Warning- the parking lot adjacent to the hotel is in no way affiliated and doesn't offer any discount to guests so you are paying alot for convenience. $38 for 24 hrs. There are other garages that charge $25. that are only a block away. I would stay again, but maybe park elsewhere.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Grant

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great spot. Convenient, clean, and a lot to do nearby. Staff were super helpful.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lindsey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So cute and great staff!
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Thomas

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023