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All good hotels in major metro areas are overpriced but, given that, this was a decent value for a hotel with the charm of an older hotel but with renovated room, lobby and common areas.
Front desk clerk was surly. Not helpful, told me the shuttle bus was "booked" making me get my car out of valet parking to meet family member at train station while shuttle bus sat empty in parking lot. Room was clean comfortable but small. Elevator out of order. Exercise room in basement, windowless ...
Teh location is ideal for us so we loved it for that. Otherwise teh staff were very good and the rooms clean. More than anything though, they were exceptionally attentive at addressing any issues we had. I score the staff 11 out of 10!
Small (ok, tiny) boutique-y, but unlike any place I've stayed before. Great coffee bar and the barista is awesome. Rooms are tiny (mine had bunk beds) but they were ridiculously comfortable and had everything I needed. It was not a honeymoon suite though, by any stretch. But, they do have rooms with ...
The Omni in Providence is a beautifully decorated hotel with an excellent service oriented staff. Beware that there is a daily charge for WiFi! This can be bypassed by becoming an rewards member.
I have been coming to this Hotel since it opened and I'm never disappointed. If anything they have become better every time we visit. They had a large wedding plus Brown college had a program that week end add Columbus day and most hotels would have been stretched to the limits they handled the volume ...
Good location downtown. Easy parking Accommodations great for our family as a stop over point heading to Boston.
Drove up to the front door they parked my car and helped with my bags. Inside they verified me in the computer and handed me my room key. Took about 5 minutes in all from the time they parked the car to handing me the room key. The room was very nice very comfortable bed.
I have been staying at this hotel over the past four years, while my daughter attends Brown. It needs a total facelift. The rooms, bathrooms, hallways are ancient. It would be a GREAt hotel, if Marriott would invest in modernizing this location.
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