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This is a very beautiful hotel that makes you feel like a very fancy person during the colonial period. I wish I could of had more time there. Highly recommended.
Metha
Stayed 3 nights in Sep 2019
Response from Front Desk Chief on Sep 16, 2019
Thank you for staying with us. We appreciate your feedback! We´re looking forward to receive you again in the near future!!!
10/10 Excellent
Verified traveler
Aug 17, 2019
Verified traveler
Stayed 3 nights in Aug 2019
Response from Jefe de Recepción on Aug 21, 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros
Very nice hotel but we were woken up at 6.30am when the staff started to set up the Sunday buffet breakfast and they were VERY noisy so no chance to get back to sleep!!!!
The hotel is beautiful and it was perfect to come back to after work. The Wi-Fi was fantastic! I had 4 devices and the 4 of them worked fast there! Just being there felt very much like Queretaro, without having to leave. The food was excellent too. I look forward to stay there again in my next business trip.
Gina
Stayed 3 nights in Sep 2017
Response from Victor Armenta on Nov 9, 2017
Thank you so very much for your comment! We hope to have you back real soon!
The Hotel is beautiful, well located, the staff is friendly. Bit expensive.
Ricardo
Stayed 3 nights in Aug 2017
Thank you very much! It's always such a motivation boost to know when our guests have great experiences staying with us. We hope to have you back real soon!
Horrible service, waiters forgot food, full of bees in the pool area, no towels and waiters ask for tip all the time. At dinner 40% of menu was not available
This is one of the nicest facilities that I have stayed in and I travel a lot. Very nicely situated to be close to much of what you would want to do in Q.
Beautiful hotel with amazing rooms and an incredible spa. Great for a couple's getaway. 5-minute walk from the city historic center, which is great for sightseeing, dining and nightlife.
We had a few issues with the laundry, items that unfortunately we never recovered, Although to be fair we came back with a TON of dirty clothes from a long hike. Other than that, the room was nice, the people friendly and the facilities beautiful. Nice hotel to come to with your family..
I normally stay at the Casona de la Republica. Tried this hotel for the first time. Once inside it is very secluded and quiet. Nice pool and courtyard which the rooms overlook. Nice restaurant on site with english menus. Something you don't always get at other hotels. No immediate church bells to wake you up like other parts of town. Great location in the historic district.
Very well run hotel with beautiful grounds, friendly staff, and maintained in excellent condition. Rooms are well appointed, quiet and comfortable. Location in historic district makes for interesting walks in lock area. Highly recommended.
This was to be a romantic night for me and my girlfriend until we got our room . It had two double beds ! I will tell you this not romantic ! When talked to the front desk I was told that $250.00 a night room did not come with a king size bed but I could get a king size bed if I payed a extra $100.00 dollars . Please make sure you are not going to this hotel for a romantic night unless you wgat to break the bank for a bed !
It was very nice. The hotel grounds are beautiful, very mexican with a nice pool. The service was great as it usually is in Mexico. Food was good and room was big and nice. Oerall very nice hotel and in the center of downtown Queretaro so you can walk to many places.
Connie
8/10 Good
RICK, QUERETARO, MEXICO
Jun 1, 2013
A VERY NICE HOTEL
I WILL PROBABLY STAY THERE AGAIN.
RICK
8/10 Good
Ale, Queretaro
May 10, 2011
Liked: Cleanliness, staff & service, room comfort
Doña Urraca Queretaro spa
Very nice but the hotel needs better service and a little bit more maintenance.
Es una lástima !!!! Tienen un hotel excelente ubicación , bonito , decoración , acabados eh insumos de primera calidad pero el servicio y el trato es como de hotel de 1 estrella !!!!! Y el costo el muy alto para lo que ofrecen
Desde que pides información x teléfono para reservar las niñas que contestan son muy peladas al igual que al llegar al hotel, la recepcionista es una pelada.
Te da tu llave y no te asigna un bell voy te hace jetas, en el restaurante los meseros no te atienden es más NI TE PELAN al igual que con el servicio en la alberca.
Verified traveler
Stayed 1 night in Mar 2019
Response from Relaciones Públicas on Mar 23, 2019
Estimado Lic. Uribe, recibimos más de un comentario por esta vía a pesar de incluso habernos citado para revisar el tema de su inconformidad, la cual he compartido con gerencia en general y se está revisando. Una vez más, se le ofrece una disculpa y nos reiteramos a sus órdenes.