Ratings based on 113 Verified Reviews

4.7 out of 5
86% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from LA, CA

One of a kind

Posted Jan 6, 2018
Be careful of the address--Expedia can send you to the wrong Independencia 22 --there is one 13 miles north of Queretaro, and one downtown--this hotel is downtown. Extremely amiable staff, and a quirky layout, enormously tall beamed ceilings. Loved the indy style, and right in the middle of everything.
Comment from Hotel Management
Jan 7, 2018 by El Serafín Hotel Boutique , Hotel Management
Dear guest, Thank you very much for your comments, we are proud that our staff made you feel so welcome. We hope to have you in honor of your visit in your next stay in Queretaro. See you soon
5 out of 5
Recommended
for Everyone
by A verified traveler

City Centre

Posted Dec 30, 2017
Very beautiful authentic boutique hotel. The staff and owner were very accommodating to my special needs. They went well above and beyond expectations. Would definitely stay here again and refer to friends and family.
Comment from Hotel Management
Dec 31, 2017 by El Serafín Hotel Boutique , Hotel Management
DEAR GUEST THANK YOU FOR YOUR AMAZING COMMENTS WHICH KEEP US MOTIVATED, YOUR WORDS WILL BE SHARED WITH ALL OUR TEAM AND WE WAIT VERY SOON TO HAVE THE PLEASURE OF YOUR VISIT
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta Ga.

Beautiful cozy little hotel in the ❤️Of Qro.

Posted Nov 28, 2017
Beautiful hotel! Great staff amazing city unbelievable for the price. No elevator No restaurant but room service breakfast included/ bread juice coffee fruit yogurt.
Comment from Hotel Management
Nov 29, 2017 by El Serafín Hotel Boutique , Hotel Management
Dear guest Thank you very much for sending us your comments, we are glad that your experience has been pleasant and we hope to see you again very soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 25, 2017
Pros: service
Location: great location for all activities
excellent handy location close to everything in heart of city wonderful service very accommodating
Comment from Hotel Management
Nov 7, 2017 by El Serafín Hotel Boutique , Hotel Management
Good afternoon, dear guest Thank you for taking the time to send us your comments, which are very valuable to us. We hope to see you soon and have the pleasure of your visit. See you soon
5 out of 5
by michelle

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017 by Mariana, Hotel Management
Thank you very much for your comments, we look forward to seeing you on your next visit.
5 out of 5
by Javier M

Great place and excellent service

Posted Aug 7, 2017 on Hotels
Excelent!!, great service, great location, great facilities!!!
Comment from Hotel Management
Aug 26, 2017 by Mariana, Hotel Management
Thank you very much for taking the time to send us your comments See you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Gig Harbor, WA

Great boutique hotel close to everything.

Posted Aug 6, 2017
Wonderful location two blocks off one of the main plazas. Validated parking about two blocks away; easy walk. Very friendly staff. Nice breakfast: yogurt, toast, coffee or tea, fruit, orange juice. No air conditioning (which I understand is typical), however, nice fan with cool setting.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 23, 2017 on Hotels
5 out of 5
by Hilda

Nice hotel in Queretaro

Posted Jul 19, 2017 on Hotels
Very comfortable. Great location right in the historic center. Clean. Nice continental breakfast. Staff was friendly and helpful. Will stay here again.
5 out of 5
by A verified traveler

Excellent!

Posted Jun 7, 2017 on Hotels
Superb hotel! Staff is amazingly nice, the breakfast is super and the ambiance of the hotel is terrific.
Comment from Hotel Management
Jul 15, 2017 by Mariana, Hotel Management
Thank you very much for your comments, we are happy that your stay was so pleasant, please consider El Serafin Hotel Boutique your home in Queretaro. See you soon