Ratings based on 357 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place across the street from Mision Jalpan

Posted Jun 27, 2017
Pros: Staff and restaurant were tops. Rooms excellent, roomy, and clean.
Cons: Better air conditioning. Arrangements for parking off street.
Location: See above
Excellent location, although the hotel has no parking. Street parking seems safe however. Perfect spot for exploring the town, also to launch expeditions to explore the Biosphera de la Sierra Gorda with its 5 missions and 1 pre-Hispanic ruin, as well as numerous ecosporting opportunities. Everything went well at the hotel (hot water, comfortable beds, spacious rooms, good restaurant on site, friendly, helpful staff) with the exception of the air conditioning, which I found somewhat weak. Something to consider if you are planning on a hot season visit.
5 out of 5
by Leticia

This traveler left a rating score only Posted Jun 14, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Posted Mar 22, 2017
I would say had a coffee maker and also a refrigerator for my insulin
5 out of 5
by Flavio

Posted Mar 4, 2017 on Hotels
Nice and quite place.
5 out of 5
by joe

This traveler left a rating score only Posted Jan 9, 2017 on Hotels
5 out of 5
by A verified traveler

Lovely and affordable in Queretaro

Posted Nov 30, 2016 on Hotels
The hotel itself and staff were excellent. Ease of check in was great, especially for someone not speaking Spanish. Very east to grab a taxi outside the door to go visiting all over town.The room was very nice and mostly quiet except for the night when there was concert in the Soccer Stadium behind the hotel. It was a Saturday night and over by midnight. The concert was actually very good. The dining room has a varied menu and the food is quite good. A vey nice breakfast buffet, with local breakfast staples. The service in the restaurant is also very good, considering Mexico is very laid back and slow with service at times. Room Service was reasonable and prompt. The only negative thing I have to say is that the bed was very hard- and for me that was no buena!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Deerfield Fl.

Nice hotel with good restaurant

Posted Nov 22, 2016
This hotel is in the center of town which makes easy to move abiut.The room was clean my only complaint was that the bed was as hard as a rock. Y complained to the manager but there was nothing he could do E said, do suffered for two weeks since 8 had already payd
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very friendly staff.

Posted Oct 21, 2016
Location: Good location. Close to downtown. But far enough not to be ao affected by the traffic.
Very clean room. The bed is comfortable. Only thing missing is drawers. You literally have to live out of your suitcase. For a short stay ok. Unfortunatelt mine was long and hate it.
5 out of 5
by Nancy from Atlanta

Delightful!

Posted Aug 4, 2016 on Hotels
This is perhaps the 3rd time we have stayed here - and certainly not the last. Lovely hotel, gracious staff - and VERY reasonably priced, with in-door parking,
4 out of 5
by Carolina

Very nice

Posted Jul 7, 2016 on Hotels
A very nice hotel at downtown of Queretaro for a very reazonable price. Good food,clean room, free WiFi and parking. Very nice people