Ratings based on 286 Verified Reviews

4.4 out of 5
87% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Very nice hotel with excelent location

Posted Dec 22, 2017
Cons: Need to check the door locks
Its a great hotel near downtown with nice facilities. I recommend it for great confort.
5 out of 5
by Federico

Posted Jul 22, 2017 on Hotels
Comment from Hotel Management
Jul 29, 2017
Buenos días Sr. Federico; es un gusto saludarle, mi nombre es Alejandro Ramírez y represento al equipo de ventas de Turotel Querétaro, mucho gusto. Muchas gracias por tomarse el tiempo para compartir sus experiencias con nosotros. Estamos muy contentos de saber que nuestro personal hizo que su estancia fuera agradable. Esperamos tenerle de nuevo como invitado. Le deseo un excelente día. Saludos cordiales.
5 out of 5
by A verified traveler

Posted May 31, 2017 on Hotels
Comment from Hotel Management
Jun 28, 2017
Muchas gracias por tu valoración. ¡Será muy grato recibirte de nuevo!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio Tx

Nice place with a convenient location

Posted Mar 14, 2017
Hotel is located about 2 miles from downtown but still covenient. Hotel offer free rides to downtown. Breakfast buffete food is fantastic staff at hotel are incredible attentives and helpful.
Comment from Hotel Management
Apr 27, 2017 by Gerente, Hotel Management
Thank you very much for sharing your great experience. We are delighted to hear that you enjoyed our location and service provided by our staff. Will be our pleasure to see you soon!
4 out of 5
by A verified traveler

Excellent value for the price.

Posted Dec 7, 2016 on Hotels
We enjoyed our stay at Turotel. The room was well equipped, clean and the beds comfortable with very nice sheets. Plenty of hot water in the shower. There is nowhere to go close by but the front desk is happy to call a cab and Uber is very well represented in QRO so you can get anywhere easily. Historic centro is just a few minutes away by car. The breakfast is great and well worth the upgrade in price.
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank you very much for sharing your great remark. We hope that you will soon find time to come back!
5 out of 5
by jorge from chula vista, ca

Excellent business trip location

Posted May 9, 2016 on Hotels
I stay here regularly for business, it is inexpensive and very well kept. Excellent location to depart for Querataro or surrounding cities. though the front rooms face the highway, so some noise is expected in these rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis Missouri

Nice hotel not far from Downtown

Posted Apr 22, 2016
Location: Downtown Queretaro for visiting and Good location for people who go to work.
Nice rooms, clean, friendly staff. Small but clean swimming pool (good for a hot day). Breakfast is excellent, paid separately. Good for family and business purposes. Good price.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Well located. Not far from the historic center

Posted Mar 20, 2016
Pros: Mainly the breakfast buffet was delicious. Lots of varieties and the service was excellent.
Cons: The rug in the room and the hallway should be changed.
Location: The location was good for us. We love to walk. The historic center was within a walking distance.
The staff are friendly and accommodating. The breakfast buffet and the service were excellent. The room is clean and comfortable but the rug in the room and the hallway is old and stained and need to be changed.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was as expected

Posted Feb 2, 2016
The door locks on the doors could not be programmed so we had to wait for someone from the hotel staff to go to the rooms to open them, other than that ok.
5 out of 5
Recommended
for Everyone
by A verified traveler from PEI, Canada

Great Spot!

Posted Apr 30, 2015
Nice spot, staff are friendly. Not a 5 star by any stretch but a nice spot and fairly decent value. I would go again.