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Toilet only worked 50% of time. No maid service in room!!
No smoke scent/smell in the room, floor or in the lobby. Polite service from staff, room clean and decent. it is a great hotel for family. Food court a extra plus, it is not over priced at all. Again, no smoke in the food court either. Appear to be a Safe location. We were there during a big sport ...
Nice hotel. Clean, comfortable. Enough seating for four adults. Had a great stay here!
Beautiful decor, all the amenities you need, great location, quiet and clean and if you need your gambling fix, El Dorado is across the street.
Charged for in room coffee. Charged a lot for a pet fee yet the room was covered in dog hair. Not a good value.
This was the best price for a last minute hotel booking we could get in DT Reno. For the price and timing it did the job. Biggest complaint was that we booked a king non-smoking and it wasn't available when we arrived.... BOY DID THAT ROOM SMELL LIKE CIGS!...
"Non smoking facility" posted everywhere. Make you sign saying you will be charged like 200 bucks if you smoke in the room. So I go in my room and it stinks like cigarettes! Went back to the office to let them know. At least she put a note on my papers about the issue, which was nice of her to do. ...
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